Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
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| 1080777 | 40555 | 3/1/2023 6:53:44 AM | 3/1/2023 6:53:45 AM | IVR call: balance | Received call for balance for account 10295098 undefined | 7 | 2 | 21943 | 78 | ||||||||||||||||||||||||||||||||
| 1080766 | 40554 | 3/1/2023 6:49:26 AM | 3/1/2023 6:49:45 AM | IVR call: statement | Received call for statement for account 10037950 sent message: 36568 | 8 | 2 | 21855 | 79 | ||||||||||||||||||||||||||||||||
| 1080761 | 40553 | 3/1/2023 6:47:50 AM | 3/1/2023 6:47:51 AM | IVR call: balance | Received call for balance for account 20422274 undefined | 7 | 2 | 18716 | 78 | ||||||||||||||||||||||||||||||||
| 1080757 | 40552 | 3/1/2023 6:46:51 AM | 3/1/2023 6:46:52 AM | IVR call: balance | Received call for balance for account 10021937 undefined | 7 | 2 | 28446 | 78 | ||||||||||||||||||||||||||||||||
| 1080736 | 40551 | 3/1/2023 6:39:10 AM | 3/1/2023 6:39:23 AM | IVR call: statement | Received call for statement for account 20422274 sent message: 36567 | 8 | 2 | 18716 | 79 | ||||||||||||||||||||||||||||||||
| 1080728 | 40550 | 3/1/2023 6:35:26 AM | 3/1/2023 6:35:42 AM | IVR call: statement | Received call for statement for account 10424793 sent message: 36566 | 8 | 2 | 31263 | 79 | ||||||||||||||||||||||||||||||||
| 1080711 | 40549 | 3/1/2023 6:23:38 AM | 3/1/2023 6:23:57 AM | IVR call: statement | Received call for statement for account 10024880 sent message: 36565 | 8 | 2 | 6098 | 79 | ||||||||||||||||||||||||||||||||
| 20873 | 3/1/2023 6:23:25 AM | 3/1/2023 6:23:28 AM | billed 2 meter readings | Good Day i have reported that i am being charged for 2 water meter readings since June 2022. my ref 56241. please can this be corrected as my account is in arrears. | 23 | 3 | 20693 | 17 | 2 | 23 | 1 | 112 | 1632 | ||||||||||||||||||||||||||||
| 1080710 | 40548 | 3/1/2023 6:22:39 AM | 3/1/2023 6:22:40 AM | IVR call: balance | Received call for balance for account 10024880 undefined | 7 | 2 | 6098 | 78 | ||||||||||||||||||||||||||||||||
| 1080704 | 40547 | 3/1/2023 6:21:19 AM | 3/1/2023 6:21:37 AM | IVR call: statement | Received call for statement for account 10350200 sent message: 36561 | 8 | 2 | 16200 | 79 | ||||||||||||||||||||||||||||||||
| 1080685 | 40546 | 3/1/2023 6:08:43 AM | 3/1/2023 6:09:14 AM | IVR call: statement | Received call for statement for account 10364947 sent message: 36560 | 8 | 2 | 26121 | 79 | ||||||||||||||||||||||||||||||||
| 1080675 | 40545 | 3/1/2023 6:01:17 AM | 3/1/2023 6:01:19 AM | IVR call: balance | Received call for balance for account 10025145 undefined | 7 | 2 | 14708 | 78 | ||||||||||||||||||||||||||||||||
| 1080638 | 40544 | 3/1/2023 5:22:49 AM | 3/1/2023 5:22:51 AM | IVR call: balance | Received call for balance for account 10005453 undefined | 7 | 2 | 4101 | 78 | ||||||||||||||||||||||||||||||||
| 1080631 | 40543 | 3/1/2023 5:12:02 AM | 3/1/2023 5:12:03 AM | IVR call: balance | Received call for balance for account 10206920 undefined | 7 | 2 | 7254 | 78 | ||||||||||||||||||||||||||||||||
| 1080596 | 40542 | 3/1/2023 4:32:22 AM | 3/1/2023 4:32:23 AM | IVR call: balance | Received call for balance for account 10008964 undefined | 7 | 2 | 4067 | 78 | ||||||||||||||||||||||||||||||||
| 1080590 | 40541 | 2/28/2023 9:11:58 PM | 2/28/2023 9:12:26 PM | IVR call: statement | Received call for statement for account 10438792 sent message: 36559 | 8 | 2 | 31262 | 79 | ||||||||||||||||||||||||||||||||
| 1080589 | 40540 | 2/28/2023 9:10:49 PM | 2/28/2023 9:10:50 PM | IVR call: balance | Received call for balance for account 10438792 undefined | 7 | 2 | 31262 | 78 | ||||||||||||||||||||||||||||||||
| 1080577 | 40539 | 2/28/2023 7:19:30 PM | 2/28/2023 7:19:31 PM | IVR call: balance | Received call for balance for account 10040566 undefined | 7 | 2 | 5964 | 78 | ||||||||||||||||||||||||||||||||
| 1080571 | 40538 | 2/28/2023 6:36:53 PM | 2/28/2023 6:36:54 PM | IVR call: balance | Received call for balance for account 10024820 undefined | 7 | 2 | 8 | 78 | ||||||||||||||||||||||||||||||||
| 1080563 | 40537 | 2/28/2023 6:28:13 PM | 2/28/2023 6:28:14 PM | IVR call: balance | Received call for balance for account 10361326 undefined | 7 | 2 | 11430 | 78 |