Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 495324 | 9662 | 8/26/2021 6:11:55 PM | 8/26/2021 6:11:56 PM | IVR call: balance | Received call for balance for account 10044279 undefined | 7 | 2 | 8541 | 78 | 78 | 8/26/2021 6:11:56 PM | ||||||||||||||||||||||||||||||
| 495323 | 9662 | 8/26/2021 6:10:03 PM | 8/26/2021 6:10:04 PM | IVR call: balance | Received call for balance for account 10044279 undefined | 7 | 2 | 8541 | 78 | 78 | 8/26/2021 6:10:04 PM | ||||||||||||||||||||||||||||||
| 495321 | 8916 | 8/26/2021 6:07:33 PM | 8/26/2021 6:07:33 PM | IVR call: balance | Received call for balance for account 10045878 undefined | 7 | 2 | 7874 | 78 | 78 | 8/26/2021 6:07:33 PM | ||||||||||||||||||||||||||||||
| 495320 | 7129 | 8/26/2021 6:06:46 PM | 8/26/2021 6:06:47 PM | IVR call: balance | Received call for balance for account 10169561 undefined | 7 | 2 | 6220 | 78 | 78 | 8/26/2021 6:06:47 PM | ||||||||||||||||||||||||||||||
| 495319 | 7129 | 8/26/2021 6:03:55 PM | 8/26/2021 6:04:13 PM | IVR call: statement | Received call for statement for account 10169561 sent message: 1921 | 8 | 2 | 6220 | 79 | 79 | 8/26/2021 6:04:13 PM | 117650 | |||||||||||||||||||||||||||||
| 495318 | 7129 | 8/26/2021 6:03:13 PM | 8/26/2021 6:03:13 PM | IVR call:$143 | Received call for $676 for account 10169561 | 6220 | 8/26/2021 6:03:13 PM | ||||||||||||||||||||||||||||||||||
| 495317 | 7129 | 8/26/2021 6:02:23 PM | 8/26/2021 6:02:24 PM | IVR call: balance | Received call for balance for account 10169561 undefined | 7 | 2 | 6220 | 78 | 78 | 8/26/2021 6:02:24 PM | ||||||||||||||||||||||||||||||
| 495303 | 8790 | 8/26/2021 5:52:33 PM | 8/26/2021 5:52:56 PM | IVR call: statement | Received call for statement for account 20023738 sent message: 1920 | 8 | 2 | 7764 | 79 | 79 | 8/26/2021 5:52:56 PM | 117649 | |||||||||||||||||||||||||||||
| 495267 | 5182 | 8/26/2021 5:13:43 PM | 8/26/2021 5:13:44 PM | IVR call: balance | Received call for balance for account 10347861 undefined | 7 | 2 | 4365 | 78 | 78 | 8/26/2021 5:13:44 PM | ||||||||||||||||||||||||||||||
| 495264 | 5182 | 8/26/2021 5:12:39 PM | 8/26/2021 5:12:41 PM | IVR call: balance | Received call for balance for account 10347861 undefined | 7 | 2 | 4365 | 78 | 78 | 8/26/2021 5:12:41 PM | ||||||||||||||||||||||||||||||
| 495247 | 6174 | 8/26/2021 5:02:26 PM | 8/26/2021 5:02:27 PM | IVR call: balance | Received call for balance for account 10293407 undefined | 7 | 2 | 5302 | 78 | 78 | 8/26/2021 5:02:27 PM | ||||||||||||||||||||||||||||||
| 495242 | 9661 | 8/26/2021 5:00:06 PM | 8/26/2021 5:00:07 PM | IVR call: balance | Received call for balance for account 10296419 undefined | 7 | 2 | 8540 | 78 | 78 | 8/26/2021 5:00:07 PM | ||||||||||||||||||||||||||||||
| 495226 | 7960 | 8/26/2021 4:38:38 PM | 8/26/2021 4:38:59 PM | IVR call: statement | Received call for statement for account 10341441 sent message: 1919 | 8 | 2 | 6996 | 79 | 79 | 8/26/2021 4:38:59 PM | 117648 | |||||||||||||||||||||||||||||
| 495219 | 5182 | 8/26/2021 4:34:01 PM | 8/26/2021 4:34:03 PM | IVR call: balance | Received call for balance for account 10347861 undefined | 7 | 2 | 4365 | 78 | 78 | 8/26/2021 4:34:03 PM | ||||||||||||||||||||||||||||||
| 495218 | 7960 | 8/26/2021 4:33:43 PM | 8/26/2021 4:34:10 PM | IVR call: statement | Received call for statement for account 10341441 sent message: 1918 | 8 | 2 | 6996 | 79 | 79 | 8/26/2021 4:34:10 PM | 117647 | |||||||||||||||||||||||||||||
| 495211 | 7960 | 8/26/2021 4:29:10 PM | 8/26/2021 4:29:11 PM | IVR call: balance | Received call for balance for account 10341441 undefined | 7 | 2 | 6996 | 78 | 78 | 8/26/2021 4:29:11 PM | ||||||||||||||||||||||||||||||
| 495203 | 4659 | 8/26/2021 4:23:19 PM | 8/26/2021 4:23:20 PM | IVR call: balance | Received call for balance for account 10026455 undefined | 7 | 2 | 3944 | 78 | 78 | 8/26/2021 4:23:20 PM | ||||||||||||||||||||||||||||||
| 495201 | 4659 | 8/26/2021 4:22:16 PM | 8/26/2021 4:22:17 PM | IVR call: balance | Received call for balance for account 10026455 undefined | 7 | 2 | 3944 | 78 | 78 | 8/26/2021 4:22:17 PM | ||||||||||||||||||||||||||||||
| 495188 | 7960 | 8/26/2021 4:14:12 PM | 8/26/2021 4:14:13 PM | IVR call: balance | Received call for balance for account 10341441 undefined | 7 | 2 | 6996 | 78 | 78 | 8/26/2021 4:14:13 PM | ||||||||||||||||||||||||||||||
| 495180 | 7206 | 8/26/2021 3:41:37 PM | 8/26/2021 3:41:39 PM | IVR call: balance | Received call for balance for account 10351266 undefined | 7 | 2 | 6292 | 78 | 78 | 8/26/2021 3:41:39 PM |