Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
495447 8518 8/27/2021 6:38:15 AM 8/27/2021 6:38:16 AM IVR call: balance Received call for balance for account 10038635 undefined 7 2 7513 78 78 8/27/2021 6:38:16 AM
495444 4647 8/27/2021 6:34:55 AM 8/27/2021 6:34:56 AM IVR call: balance Received call for balance for account 10024379 undefined 7 2 3935 78 78 8/27/2021 6:34:56 AM
495439 4647 8/27/2021 6:32:32 AM 8/27/2021 6:32:33 AM IVR call: balance Received call for balance for account 10024379 undefined 7 2 3935 78 78 8/27/2021 6:32:33 AM
495432 9664 8/27/2021 6:25:14 AM 8/27/2021 6:25:32 AM IVR call: statement Received call for statement for account 10390057 sent message: 1923 8 2 8543 79 79 8/27/2021 6:25:32 AM 117652
495424 7228 8/27/2021 6:20:59 AM 8/27/2021 6:21:20 AM IVR call: statement Received call for statement for account 10416389 sent message: 1922 8 2 6309 79 79 8/27/2021 6:21:20 AM 117651
495413 6953 8/27/2021 6:14:38 AM 8/27/2021 6:14:39 AM IVR call: balance Received call for balance for account 10105939 undefined 7 2 6052 78 78 8/27/2021 6:14:39 AM
495411 4668 8/27/2021 6:12:22 AM 8/27/2021 6:12:23 AM IVR call: balance Received call for balance for account 10350765 undefined 7 2 3948 78 78 8/27/2021 6:12:23 AM
495409 8363 8/27/2021 6:03:38 AM 8/27/2021 6:03:39 AM IVR call: balance Received call for balance for account 10014668 undefined 7 2 7369 78 78 8/27/2021 6:03:39 AM
495408 8363 8/27/2021 6:02:37 AM 8/27/2021 6:02:38 AM IVR call: balance Received call for balance for account 10014668 undefined 7 2 7369 78 78 8/27/2021 6:02:38 AM
495393 9663 8/27/2021 5:22:41 AM 8/27/2021 5:22:42 AM IVR call: balance Received call for balance for account 10427246 undefined 7 2 8542 78 78 8/27/2021 5:22:42 AM
495391 6298 8/27/2021 5:19:00 AM 8/27/2021 5:19:01 AM IVR call: balance Received call for balance for account 10037946 undefined 7 2 5421 78 78 8/27/2021 5:19:01 AM
495383 6853 8/27/2021 5:14:48 AM 8/27/2021 5:14:49 AM IVR call: balance Received call for balance for account 10040566 undefined 7 2 5964 78 78 8/27/2021 5:14:49 AM
495377 6853 8/27/2021 5:10:46 AM 8/27/2021 5:10:47 AM IVR call: balance Received call for balance for account 10040566 undefined 7 2 5964 78 78 8/27/2021 5:10:47 AM
495362 5182 8/26/2021 7:59:28 PM 8/26/2021 7:59:29 PM IVR call: balance Received call for balance for account 10347861 undefined 7 2 4365 78 78 8/26/2021 7:59:29 PM
495361 5182 8/26/2021 7:29:39 PM 8/26/2021 7:29:41 PM IVR call: balance Received call for balance for account 10347861 undefined 7 2 4365 78 78 8/26/2021 7:29:41 PM
495357 8517 8/26/2021 7:08:48 PM 8/26/2021 7:08:49 PM IVR call: balance Received call for balance for account 10362709 undefined 7 2 7512 78 78 8/26/2021 7:08:49 PM
495356 8517 8/26/2021 7:07:09 PM 8/26/2021 7:07:11 PM IVR call: balance Received call for balance for account 10362709 undefined 7 2 7512 78 78 8/26/2021 7:07:11 PM
495349 4551 8/26/2021 6:50:22 PM 8/26/2021 6:50:23 PM IVR call: balance Received call for balance for account 10389764 undefined 7 2 3872 78 78 8/26/2021 6:50:23 PM
495343 5655 8/26/2021 6:48:46 PM 8/26/2021 6:48:47 PM IVR call: balance Received call for balance for account 10237379 undefined 7 2 4811 78 78 8/26/2021 6:48:47 PM
495340 6022 8/26/2021 6:47:38 PM 8/26/2021 6:47:39 PM IVR call: balance Received call for balance for account 10345628 undefined 7 2 5156 78 78 8/26/2021 6:47:39 PM