Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
495546 9666 8/27/2021 7:17:19 AM 8/27/2021 7:17:22 AM IVR call: balance Received call for balance for account 10146311 undefined 7 2 8545 78 78 8/27/2021 7:17:22 AM
495545 6657 8/27/2021 7:15:57 AM 8/27/2021 7:15:58 AM IVR call: balance Received call for balance for account 10146315 undefined 7 2 5779 78 78 8/27/2021 7:15:58 AM
495522 5096 8/27/2021 7:10:43 AM 8/27/2021 7:10:44 AM IVR call: balance Received call for balance for account 10013100 undefined 7 2 4271 78 78 8/27/2021 7:10:44 AM
495517 6775 8/27/2021 7:09:57 AM 11/20/2021 10:02:56 AM IVR call: balance Received call for balance for account 10028632 undefined 7 2 5894 78 [{"op":"R","uid":"18","un":"lindan","dt":"2021-11-20T10:01:45.694Z"}] 78 11/20/2021 10:02:56 AM 18
495514 5804 8/27/2021 7:09:34 AM 8/27/2021 7:09:35 AM IVR call: balance Received call for balance for account 10194168 undefined 7 2 4950 78 78 8/27/2021 7:09:35 AM
495504 5804 8/27/2021 7:06:48 AM 8/27/2021 7:06:49 AM IVR call: balance Received call for balance for account 10194168 undefined 7 2 4950 78 78 8/27/2021 7:06:49 AM
495498 5096 8/27/2021 7:05:29 AM 8/27/2021 7:05:29 AM IVR call: balance Received call for balance for account 10013100 undefined 7 2 4271 78 78 8/27/2021 7:05:29 AM
495484 9665 8/27/2021 7:00:40 AM 8/27/2021 7:00:40 AM IVR call: balance Received call for balance for account 10270264 undefined 7 2 8544 78 78 8/27/2021 7:00:40 AM
495477 7550 8/27/2021 6:53:30 AM 8/27/2021 6:53:31 AM IVR call: balance Received call for balance for account 10100660 undefined 7 2 6603 78 78 8/27/2021 6:53:31 AM
495473 7122 8/27/2021 6:51:36 AM 8/27/2021 6:51:56 AM IVR call: statement Received call for statement for account 10401832 sent message: 1925 8 2 6213 79 79 8/27/2021 6:51:56 AM 117654
495467 7021 8/27/2021 6:48:23 AM 8/27/2021 6:48:24 AM IVR call: balance Received call for balance for account 10115662 undefined 7 2 6119 78 78 8/27/2021 6:48:24 AM
495464 7023 8/27/2021 6:47:20 AM 8/27/2021 6:47:20 AM IVR call: balance Received call for balance for account 10377755 undefined 7 2 6121 78 78 8/27/2021 6:47:20 AM
495461 7110 8/27/2021 6:46:26 AM 8/27/2021 6:46:27 AM IVR call: balance Received call for balance for account 10251706 undefined 7 2 6202 78 78 8/27/2021 6:46:27 AM
495460 6981 8/27/2021 6:45:49 AM 8/27/2021 6:45:51 AM IVR call: balance Received call for balance for account 10111489 undefined 7 2 6079 78 78 8/27/2021 6:45:51 AM
495459 7022 8/27/2021 6:44:57 AM 8/27/2021 6:44:58 AM IVR call: balance Received call for balance for account 10241647 undefined 7 2 6120 78 78 8/27/2021 6:44:58 AM
495457 7000 8/27/2021 6:43:29 AM 8/27/2021 6:43:30 AM IVR call: balance Received call for balance for account 10114393 undefined 7 2 6097 78 78 8/27/2021 6:43:30 AM
495453 6980 8/27/2021 6:42:21 AM 8/27/2021 6:42:22 AM IVR call: balance Received call for balance for account 10384893 undefined 7 2 6078 78 78 8/27/2021 6:42:22 AM
495450 8013 8/27/2021 6:39:38 AM 8/27/2021 6:39:39 AM IVR call: balance Received call for balance for account 10381094 undefined 7 2 7045 78 78 8/27/2021 6:39:39 AM
495449 8518 8/27/2021 6:39:13 AM 8/27/2021 6:39:47 AM IVR call: statement Received call for statement for account 10038635 sent message: 1924 8 2 7513 79 79 8/27/2021 6:39:47 AM 117653
495448 8013 8/27/2021 6:38:44 AM 8/27/2021 6:38:45 AM IVR call: balance Received call for balance for account 10381094 undefined 7 2 7045 78 78 8/27/2021 6:38:45 AM