Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 496255 | 4752 | 8/27/2021 12:50:15 PM | 8/27/2021 12:50:38 PM | IVR call: statement | Received call for statement for account 10036963 sent message: 1961 | 8 | 2 | 4017 | 79 | 79 | 8/27/2021 12:50:38 PM | 117690 | |||||||||||||||||||||||||||||
| 496253 | 9712 | 8/27/2021 12:50:04 PM | 8/27/2021 12:50:05 PM | IVR call: balance | Received call for balance for account 10367083 undefined | 7 | 2 | 8589 | 78 | 78 | 8/27/2021 12:50:05 PM | ||||||||||||||||||||||||||||||
| 496239 | 9711 | 8/27/2021 12:46:20 PM | 8/27/2021 12:46:43 PM | IVR call: meter-reading | Received call for meter-reading for account 10062546 Meter reading: [35] Meter type: [water] | 10 | 2 | 8588 | 81 | 81 | |||||||||||||||||||||||||||||||
| 496236 | 4551 | 8/27/2021 12:44:35 PM | 8/27/2021 12:44:36 PM | IVR call: balance | Received call for balance for account 10389764 undefined | 7 | 2 | 3872 | 78 | 78 | 8/27/2021 12:44:36 PM | ||||||||||||||||||||||||||||||
| 496227 | 9710 | 8/27/2021 12:40:46 PM | 8/27/2021 12:40:47 PM | IVR call: balance | Received call for balance for account 10349469 undefined | 7 | 2 | 8587 | 78 | 78 | 8/27/2021 12:40:47 PM | ||||||||||||||||||||||||||||||
| 496222 | 4752 | 8/27/2021 12:38:48 PM | 8/27/2021 12:39:17 PM | IVR call: statement | Received call for statement for account 10036963 sent message: 1960 | 8 | 2 | 4017 | 79 | 79 | 8/27/2021 12:39:17 PM | 117689 | |||||||||||||||||||||||||||||
| 496216 | 4752 | 8/27/2021 12:36:19 PM | 8/27/2021 12:36:20 PM | IVR call:$151 | Received call for $684 for account 10036963 | 4017 | 8/27/2021 12:36:20 PM | ||||||||||||||||||||||||||||||||||
| 496187 | 9709 | 8/27/2021 12:25:19 PM | 8/27/2021 12:25:20 PM | IVR call: balance | Received call for balance for account 10224419 undefined | 7 | 2 | 8586 | 78 | 78 | 8/27/2021 12:25:20 PM | ||||||||||||||||||||||||||||||
| 496182 | 4609 | 8/27/2021 12:23:03 PM | 8/27/2021 12:23:04 PM | IVR call: balance | Received call for balance for account 10072750 undefined | 7 | 2 | 3916 | 78 | 78 | 8/27/2021 12:23:04 PM | ||||||||||||||||||||||||||||||
| 496179 | 9702 | 8/27/2021 12:22:39 PM | 8/27/2021 12:22:57 PM | IVR call: statement | Received call for statement for account 10426507 sent message: 1959 | 8 | 2 | 8580 | 79 | 79 | 8/27/2021 12:22:57 PM | 117688 | |||||||||||||||||||||||||||||
| 496157 | 9708 | 8/27/2021 12:13:36 PM | 8/27/2021 12:13:37 PM | IVR call: balance | Received call for balance for account 10173975 undefined | 7 | 2 | 8585 | 78 | 78 | 8/27/2021 12:13:37 PM | ||||||||||||||||||||||||||||||
| 496132 | 9707 | 8/27/2021 12:00:54 PM | 8/27/2021 12:01:09 PM | IVR call: statement | Received call for statement for account 10418764 sent message: 1958 | 8 | 2 | 8584 | 79 | 79 | 8/27/2021 12:01:09 PM | 117687 | |||||||||||||||||||||||||||||
| 496131 | 5933 | 8/27/2021 12:00:29 PM | 8/27/2021 12:00:30 PM | IVR call: balance | Received call for balance for account 10392049 undefined | 7 | 2 | 5070 | 78 | 78 | 8/27/2021 12:00:30 PM | ||||||||||||||||||||||||||||||
| 496129 | 5933 | 8/27/2021 11:59:33 AM | 8/27/2021 11:59:50 AM | IVR call: statement | Received call for statement for account 10392049 sent message: 1957 | 8 | 2 | 5070 | 79 | 79 | 8/27/2021 11:59:50 AM | 117686 | |||||||||||||||||||||||||||||
| 496125 | 7598 | 8/27/2021 11:55:59 AM | 8/27/2021 11:56:18 AM | IVR call: statement | Received call for statement for account 10060405 sent message: 1956 | 8 | 2 | 6649 | 79 | 79 | 8/27/2021 11:56:18 AM | 117685 | |||||||||||||||||||||||||||||
| 496120 | 7597 | 8/27/2021 11:55:13 AM | 8/27/2021 11:55:29 AM | IVR call: statement | Received call for statement for account 10323792 sent message: 1955 | 8 | 2 | 6648 | 79 | 79 | 8/27/2021 11:55:29 AM | 117684 | |||||||||||||||||||||||||||||
| 496115 | 7597 | 8/27/2021 11:53:35 AM | 8/27/2021 11:53:35 AM | IVR call: balance | Received call for balance for account 10323792 undefined | 7 | 2 | 6648 | 78 | 78 | 8/27/2021 11:53:35 AM | ||||||||||||||||||||||||||||||
| 496113 | 6806 | 8/27/2021 11:53:30 AM | 8/27/2021 11:53:31 AM | IVR call: balance | Received call for balance for account 10131947 undefined | 7 | 2 | 5920 | 78 | 78 | 8/27/2021 11:53:31 AM | ||||||||||||||||||||||||||||||
| 496112 | 6806 | 8/27/2021 11:52:20 AM | 8/27/2021 11:52:21 AM | IVR call: balance | Received call for balance for account 10131947 undefined | 7 | 2 | 5920 | 78 | 78 | 8/27/2021 11:52:21 AM | ||||||||||||||||||||||||||||||
| 496107 | 9706 | 8/27/2021 11:49:55 AM | 8/27/2021 11:49:56 AM | IVR call: balance | Received call for balance for account 10396829 undefined | 7 | 2 | 8583 | 78 | 78 | 8/27/2021 11:49:56 AM |