Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 496329 | 9718 | 8/27/2021 1:26:15 PM | 8/27/2021 1:26:16 PM | IVR call: balance | Received call for balance for account 10247017 undefined | 7 | 2 | 8595 | 78 | 78 | 8/27/2021 1:26:16 PM | ||||||||||||||||||||||||||||||
| 496327 | 9717 | 8/27/2021 1:24:14 PM | 8/27/2021 1:24:15 PM | IVR call: balance | Received call for balance for account 10433360 undefined | 7 | 2 | 8594 | 78 | 78 | 8/27/2021 1:24:15 PM | ||||||||||||||||||||||||||||||
| 496325 | 7524 | 8/27/2021 1:22:29 PM | 8/27/2021 1:22:30 PM | IVR call: balance | Received call for balance for account 10162085 undefined | 7 | 2 | 6580 | 78 | 78 | 8/27/2021 1:22:30 PM | ||||||||||||||||||||||||||||||
| 496323 | 7524 | 8/27/2021 1:21:23 PM | 8/27/2021 1:21:53 PM | IVR call: statement | Received call for statement for account 10162085 sent message: 1963 | 8 | 2 | 6580 | 79 | 79 | 8/27/2021 1:21:53 PM | 117692 | |||||||||||||||||||||||||||||
| 496313 | 8618 | 8/27/2021 1:17:19 PM | 8/27/2021 1:17:44 PM | IVR call: statement | Received call for statement for account 10035285 sent message: 1962 | 8 | 2 | 7602 | 79 | 79 | 8/27/2021 1:17:44 PM | 117691 | |||||||||||||||||||||||||||||
| 496314 | 6914 | 8/27/2021 1:17:09 PM | 8/27/2021 1:17:10 PM | IVR call: balance | Received call for balance for account 10426025 undefined | 7 | 2 | 6015 | 78 | 78 | 8/27/2021 1:17:10 PM | ||||||||||||||||||||||||||||||
| 496312 | 6913 | 8/27/2021 1:16:18 PM | 2/3/2022 9:53:40 AM | IVR call: balance | Received call for balance for account 10254502 undefined | 7 | 2 | 1646 | 78 | [{"op":"R","uid":"18","un":"lindan","dt":"2022-02-03T09:53:40.843Z"}] | 78 | 2/3/2022 9:53:40 AM | 18 | ||||||||||||||||||||||||||||
| 496305 | 8338 | 8/27/2021 1:12:50 PM | 8/27/2021 1:12:51 PM | IVR call: balance | Received call for balance for account 10103755 undefined | 7 | 2 | 7346 | 78 | 78 | 8/27/2021 1:12:51 PM | ||||||||||||||||||||||||||||||
| 496292 | 5303 | 8/27/2021 1:06:13 PM | 8/27/2021 1:06:14 PM | IVR call: balance | Received call for balance for account 10385622 undefined | 7 | 2 | 4476 | 78 | 78 | 8/27/2021 1:06:14 PM | ||||||||||||||||||||||||||||||
| 496293 | 7232 | 8/27/2021 1:06:05 PM | 8/27/2021 1:06:05 PM | IVR call: balance | Received call for balance for account 10429384 undefined | 7 | 2 | 6313 | 78 | 78 | 8/27/2021 1:06:05 PM | ||||||||||||||||||||||||||||||
| 496288 | 9716 | 8/27/2021 1:03:00 PM | 8/27/2021 1:03:01 PM | IVR call: balance | Received call for balance for account 10248799 undefined | 7 | 2 | 8593 | 78 | 78 | 8/27/2021 1:03:01 PM | ||||||||||||||||||||||||||||||
| 496286 | 9715 | 8/27/2021 1:02:48 PM | 8/27/2021 1:02:49 PM | IVR call: balance | Received call for balance for account 10015493 undefined | 7 | 2 | 8592 | 78 | 78 | 8/27/2021 1:02:49 PM | ||||||||||||||||||||||||||||||
| 496281 | 9714 | 8/27/2021 1:02:20 PM | 8/27/2021 1:02:21 PM | IVR call: balance | Received call for balance for account 10387126 undefined | 7 | 2 | 8591 | 78 | 78 | 8/27/2021 1:02:21 PM | ||||||||||||||||||||||||||||||
| 496284 | 7392 | 8/27/2021 1:02:09 PM | 8/27/2021 1:02:10 PM | IVR call: balance | Received call for balance for account 10324544 undefined | 7 | 2 | 6464 | 78 | 78 | 8/27/2021 1:02:10 PM | ||||||||||||||||||||||||||||||
| 496278 | 7391 | 8/27/2021 1:01:17 PM | 8/27/2021 1:01:18 PM | IVR call: balance | Received call for balance for account 10357805 undefined | 7 | 2 | 6463 | 78 | 78 | 8/27/2021 1:01:18 PM | ||||||||||||||||||||||||||||||
| 496275 | 7387 | 8/27/2021 12:59:59 PM | 8/27/2021 1:00:00 PM | IVR call: balance | Received call for balance for account 10011322 undefined | 7 | 2 | 6458 | 78 | 78 | 8/27/2021 1:00:00 PM | ||||||||||||||||||||||||||||||
| 496273 | 8599 | 8/27/2021 12:59:12 PM | 5/12/2022 10:12:48 AM | IVR call: balance | Received call for balance for account 10366546 undefined | 7 | 2 | 5773 | 78 | [{"op":"R","uid":"10","un":"mellozanef","dt":"2022-05-12T10:12:48.722Z"}] | 78 | 5/12/2022 10:12:48 AM | 10 | ||||||||||||||||||||||||||||
| 496271 | 8596 | 8/27/2021 12:58:24 PM | 10/30/2021 8:56:04 AM | IVR call: balance | Received call for balance for account 10172774 undefined | 7 | 2 | 2585 | 78 | [{"op":"R","uid":"6","un":"lusandad","dt":"2021-10-30T08:56:05.092Z"}] | 78 | 10/30/2021 8:56:04 AM | 6 | ||||||||||||||||||||||||||||
| 496267 | 7389 | 8/27/2021 12:57:14 PM | 8/27/2021 12:57:15 PM | IVR call: balance | Received call for balance for account 10064088 undefined | 7 | 2 | 6461 | 78 | 78 | 8/27/2021 12:57:15 PM | ||||||||||||||||||||||||||||||
| 496266 | 9713 | 8/27/2021 12:56:13 PM | 8/27/2021 12:56:14 PM | IVR call: balance | Received call for balance for account 10291316 undefined | 7 | 2 | 8590 | 78 | 78 | 8/27/2021 12:56:14 PM |