Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
496329 9718 8/27/2021 1:26:15 PM 8/27/2021 1:26:16 PM IVR call: balance Received call for balance for account 10247017 undefined 7 2 8595 78 78 8/27/2021 1:26:16 PM
496327 9717 8/27/2021 1:24:14 PM 8/27/2021 1:24:15 PM IVR call: balance Received call for balance for account 10433360 undefined 7 2 8594 78 78 8/27/2021 1:24:15 PM
496325 7524 8/27/2021 1:22:29 PM 8/27/2021 1:22:30 PM IVR call: balance Received call for balance for account 10162085 undefined 7 2 6580 78 78 8/27/2021 1:22:30 PM
496323 7524 8/27/2021 1:21:23 PM 8/27/2021 1:21:53 PM IVR call: statement Received call for statement for account 10162085 sent message: 1963 8 2 6580 79 79 8/27/2021 1:21:53 PM 117692
496313 8618 8/27/2021 1:17:19 PM 8/27/2021 1:17:44 PM IVR call: statement Received call for statement for account 10035285 sent message: 1962 8 2 7602 79 79 8/27/2021 1:17:44 PM 117691
496314 6914 8/27/2021 1:17:09 PM 8/27/2021 1:17:10 PM IVR call: balance Received call for balance for account 10426025 undefined 7 2 6015 78 78 8/27/2021 1:17:10 PM
496312 6913 8/27/2021 1:16:18 PM 2/3/2022 9:53:40 AM IVR call: balance Received call for balance for account 10254502 undefined 7 2 1646 78 [{"op":"R","uid":"18","un":"lindan","dt":"2022-02-03T09:53:40.843Z"}] 78 2/3/2022 9:53:40 AM 18
496305 8338 8/27/2021 1:12:50 PM 8/27/2021 1:12:51 PM IVR call: balance Received call for balance for account 10103755 undefined 7 2 7346 78 78 8/27/2021 1:12:51 PM
496292 5303 8/27/2021 1:06:13 PM 8/27/2021 1:06:14 PM IVR call: balance Received call for balance for account 10385622 undefined 7 2 4476 78 78 8/27/2021 1:06:14 PM
496293 7232 8/27/2021 1:06:05 PM 8/27/2021 1:06:05 PM IVR call: balance Received call for balance for account 10429384 undefined 7 2 6313 78 78 8/27/2021 1:06:05 PM
496288 9716 8/27/2021 1:03:00 PM 8/27/2021 1:03:01 PM IVR call: balance Received call for balance for account 10248799 undefined 7 2 8593 78 78 8/27/2021 1:03:01 PM
496286 9715 8/27/2021 1:02:48 PM 8/27/2021 1:02:49 PM IVR call: balance Received call for balance for account 10015493 undefined 7 2 8592 78 78 8/27/2021 1:02:49 PM
496281 9714 8/27/2021 1:02:20 PM 8/27/2021 1:02:21 PM IVR call: balance Received call for balance for account 10387126 undefined 7 2 8591 78 78 8/27/2021 1:02:21 PM
496284 7392 8/27/2021 1:02:09 PM 8/27/2021 1:02:10 PM IVR call: balance Received call for balance for account 10324544 undefined 7 2 6464 78 78 8/27/2021 1:02:10 PM
496278 7391 8/27/2021 1:01:17 PM 8/27/2021 1:01:18 PM IVR call: balance Received call for balance for account 10357805 undefined 7 2 6463 78 78 8/27/2021 1:01:18 PM
496275 7387 8/27/2021 12:59:59 PM 8/27/2021 1:00:00 PM IVR call: balance Received call for balance for account 10011322 undefined 7 2 6458 78 78 8/27/2021 1:00:00 PM
496273 8599 8/27/2021 12:59:12 PM 5/12/2022 10:12:48 AM IVR call: balance Received call for balance for account 10366546 undefined 7 2 5773 78 [{"op":"R","uid":"10","un":"mellozanef","dt":"2022-05-12T10:12:48.722Z"}] 78 5/12/2022 10:12:48 AM 10
496271 8596 8/27/2021 12:58:24 PM 10/30/2021 8:56:04 AM IVR call: balance Received call for balance for account 10172774 undefined 7 2 2585 78 [{"op":"R","uid":"6","un":"lusandad","dt":"2021-10-30T08:56:05.092Z"}] 78 10/30/2021 8:56:04 AM 6
496267 7389 8/27/2021 12:57:14 PM 8/27/2021 12:57:15 PM IVR call: balance Received call for balance for account 10064088 undefined 7 2 6461 78 78 8/27/2021 12:57:15 PM
496266 9713 8/27/2021 12:56:13 PM 8/27/2021 12:56:14 PM IVR call: balance Received call for balance for account 10291316 undefined 7 2 8590 78 78 8/27/2021 12:56:14 PM