Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
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| 1080988 | 40578 | 3/1/2023 8:12:42 AM | 3/1/2023 8:13:02 AM | IVR call: statement | Received call for statement for account 10282235 sent message: 36582 | 8 | 2 | 11238 | 79 | ||||||||||||||||||||||||||||||||
| 1080977 | 40575 | 3/1/2023 8:11:03 AM | 3/1/2023 8:11:19 AM | IVR call: statement | Received call for statement for account 10052096 sent message: 36581 | 8 | 2 | 16506 | 79 | ||||||||||||||||||||||||||||||||
| 1080972 | 40574 | 3/1/2023 8:09:32 AM | 3/1/2023 8:09:34 AM | IVR call: balance | Received call for balance for account 10021984 undefined | 7 | 2 | 3828 | 78 | ||||||||||||||||||||||||||||||||
| 1080962 | 40573 | 3/1/2023 8:07:05 AM | 3/1/2023 8:07:07 AM | IVR call: balance | Received call for balance for account 10412868 undefined | 7 | 2 | 31270 | 78 | ||||||||||||||||||||||||||||||||
| 1080952 | 40572 | 3/1/2023 8:05:11 AM | 3/1/2023 8:05:37 AM | IVR call: meter-reading | Received call for meter-reading for account 10423843 Meter reading: [02392] Meter type: [water] | 10 | 2 | 7419 | 81 | ||||||||||||||||||||||||||||||||
| 40571 | 3/1/2023 8:03:35 AM | 3/1/2023 8:04:08 AM | LATE TERMINATION QUERY | Good morning <div><br></div><div>I have requested that the above account to be closed due to the passing of my father on the 10th July 2021 – I have attached a copy of the latest statement sent dated 25.09.2021. </div><div>Kindly close the account with immediate effect and reverse charges – (Refer to below e mail sent 02 August 2021)</div><div><br></div><div>Regards </div><div>Glynis Bowker </div><div>Cell 082 946 8415</div> | 6 | 3 | 31269 | 18 | 5 | 2 | 23 | 6 | 122 | 18 | 18 | ||||||||||||||||||||||||||
| 1080937 | 40570 | 3/1/2023 8:01:53 AM | 3/1/2023 8:01:55 AM | IVR call: balance | Received call for balance for account 10021984 undefined | 7 | 2 | 3828 | 78 | ||||||||||||||||||||||||||||||||
| 1080898 | 40569 | 3/1/2023 7:51:21 AM | 3/1/2023 7:52:21 AM | IVR call: statement | Received call for statement for account 10027338 sent message: 36578 | 8 | 2 | 31267 | 79 | ||||||||||||||||||||||||||||||||
| 1080877 | 40568 | 3/1/2023 7:39:45 AM | 3/1/2023 7:40:38 AM | IVR call: statement | Received call for statement for account 10052046 sent message: 36574 | 8 | 2 | 31266 | 79 | ||||||||||||||||||||||||||||||||
| 1080871 | 40567 | 3/1/2023 7:37:45 AM | 3/1/2023 7:37:46 AM | IVR call: balance | Received call for balance for account 10026455 undefined | 7 | 2 | 3944 | 78 | ||||||||||||||||||||||||||||||||
| 1080869 | 40566 | 3/1/2023 7:34:53 AM | 3/1/2023 7:34:54 AM | IVR call: balance | Received call for balance for account 10420905 undefined | 7 | 2 | 14864 | 78 | ||||||||||||||||||||||||||||||||
| 1080868 | 40565 | 3/1/2023 7:34:23 AM | 3/1/2023 7:34:24 AM | IVR call: balance | Received call for balance for account 10399464 undefined | 7 | 2 | 5511 | 78 | ||||||||||||||||||||||||||||||||
| 1080864 | 40564 | 3/1/2023 7:26:45 AM | 3/1/2023 7:27:02 AM | IVR call: statement | Received call for statement for account 10052046 sent message: 36573 | 8 | 2 | 31266 | 79 | ||||||||||||||||||||||||||||||||
| 1080845 | 40562 | 3/1/2023 7:21:11 AM | 3/1/2023 7:21:12 AM | IVR call: balance | Received call for balance for account 10094988 undefined | 7 | 2 | 21863 | 78 | ||||||||||||||||||||||||||||||||
| 40560 | 3/1/2023 7:20:16 AM | 4/29/2023 7:39:29 AM | LATE TERMINATION | Good day<div><br></div><div>Herewith letter confirming registration of transfer together with annexures.</div><div><br></div><div>Kindly attend to the finalising and closing of the account in the name of the Sellers and the opening of the account in the name of the Purchaser.</div><div><br></div><div>With thanks</div><div><br></div><div><br></div><div>CINDY CLOETE</div><div>CONVEYANCING</div><div>SMITH TABATA ATTORNEYS | EAST LONDON</div><div><br></div><div><b>Query resolved </b>: All services transfared to the new owner </div> | 27 | 3 | 31265 | 18 | 5 | 2 | 23 | 6 | 122 | 4/29/2023 7:39:29 AM | 17 | 18 | 17 | ||||||||||||||||||||||||
| 1080834 | 40561 | 3/1/2023 7:18:02 AM | 3/1/2023 7:18:03 AM | IVR call: balance | Received call for balance for account 10025609 undefined | 7 | 2 | 6334 | 78 | ||||||||||||||||||||||||||||||||
| 1080810 | 40559 | 3/1/2023 7:09:39 AM | 3/1/2023 7:09:56 AM | IVR call: statement | Received call for statement for account 10443025 sent message: 36569 | 8 | 2 | 31150 | 79 | ||||||||||||||||||||||||||||||||
| 1080807 | 40558 | 3/1/2023 7:07:43 AM | 3/1/2023 7:07:44 AM | IVR call: balance | Received call for balance for account 10343212 undefined | 7 | 2 | 7240 | 78 | ||||||||||||||||||||||||||||||||
| 1080783 | 40557 | 3/1/2023 6:55:43 AM | 3/1/2023 6:55:44 AM | IVR call: balance | Received call for balance for account 10295098 undefined | 7 | 2 | 21943 | 78 | ||||||||||||||||||||||||||||||||
| 1080778 | 40556 | 3/1/2023 6:53:56 AM | 3/1/2023 6:53:57 AM | IVR call: balance | Received call for balance for account 10037950 undefined | 7 | 2 | 21855 | 78 |