Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 497328 | 8793 | 8/29/2021 6:41:45 AM | 11/27/2021 8:48:05 AM | IVR call: balance | Received call for balance for account 10330314 undefined | 7 | 2 | 2681 | 78 | [{"op":"R","uid":"18","un":"lindan","dt":"2021-11-27T08:48:05.554Z"}] | 78 | 11/27/2021 8:48:05 AM | 18 | ||||||||||||||||||||||||||||
| 497324 | 8793 | 8/29/2021 6:38:53 AM | 8/29/2021 6:39:19 AM | IVR call: statement | Received call for statement for account 10330314 sent message: 1977 | 8 | 2 | 2681 | 79 | 79 | 8/29/2021 6:39:19 AM | 117706 | |||||||||||||||||||||||||||||
| 497312 | 8175 | 8/29/2021 6:04:37 AM | 8/29/2021 6:04:39 AM | IVR call: balance | Received call for balance for account 10345862 undefined | 7 | 2 | 6980 | 78 | 78 | 8/29/2021 6:04:39 AM | ||||||||||||||||||||||||||||||
| 497310 | 6027 | 8/29/2021 5:04:43 AM | 8/29/2021 5:04:44 AM | IVR call: balance | Received call for balance for account 20424507 undefined | 7 | 2 | 5161 | 78 | 78 | 8/29/2021 5:04:44 AM | ||||||||||||||||||||||||||||||
| 497255 | 4793 | 8/28/2021 4:49:13 PM | 8/28/2021 4:49:14 PM | IVR call: balance | Received call for balance for account 10212024 undefined | 7 | 2 | 4052 | 78 | 78 | 8/28/2021 4:49:14 PM | ||||||||||||||||||||||||||||||
| 497223 | 9738 | 8/28/2021 3:44:10 PM | 8/28/2021 3:44:12 PM | IVR call: balance | Received call for balance for account 10293447 undefined | 7 | 2 | 8615 | 78 | 78 | 8/28/2021 3:44:12 PM | ||||||||||||||||||||||||||||||
| 497195 | 9737 | 8/28/2021 3:21:11 PM | 8/28/2021 3:21:12 PM | IVR call: balance | Received call for balance for account 10249343 undefined | 7 | 2 | 8614 | 78 | 78 | 8/28/2021 3:21:12 PM | ||||||||||||||||||||||||||||||
| 497161 | 7889 | 8/28/2021 2:16:28 PM | 8/28/2021 2:16:29 PM | IVR call: balance | Received call for balance for account 10389587 undefined | 7 | 2 | 6928 | 78 | 78 | 8/28/2021 2:16:29 PM | ||||||||||||||||||||||||||||||
| 497158 | 7889 | 8/28/2021 2:13:36 PM | 8/28/2021 2:13:38 PM | IVR call: balance | Received call for balance for account 10389587 undefined | 7 | 2 | 6928 | 78 | 78 | 8/28/2021 2:13:38 PM | ||||||||||||||||||||||||||||||
| 497154 | 7889 | 8/28/2021 2:11:24 PM | 8/28/2021 2:11:24 PM | IVR call: balance | Received call for balance for account 10389587 undefined | 7 | 2 | 6928 | 78 | 78 | 8/28/2021 2:11:24 PM | ||||||||||||||||||||||||||||||
| 497151 | 7889 | 8/28/2021 2:09:38 PM | 8/28/2021 2:09:39 PM | IVR call: balance | Received call for balance for account 10389587 undefined | 7 | 2 | 6928 | 78 | 78 | 8/28/2021 2:09:39 PM | ||||||||||||||||||||||||||||||
| 497149 | 7889 | 8/28/2021 2:07:27 PM | 8/28/2021 2:07:29 PM | IVR call: balance | Received call for balance for account 10389587 undefined | 7 | 2 | 6928 | 78 | 78 | 8/28/2021 2:07:29 PM | ||||||||||||||||||||||||||||||
| 497118 | 8916 | 8/28/2021 1:29:26 PM | 8/28/2021 1:29:27 PM | IVR call: balance | Received call for balance for account 10045878 undefined | 7 | 2 | 7874 | 78 | 78 | 8/28/2021 1:29:27 PM | ||||||||||||||||||||||||||||||
| 497097 | 9736 | 8/28/2021 1:14:20 PM | 8/28/2021 1:14:20 PM | IVR call: balance | Received call for balance for account 10013797 undefined | 7 | 2 | 8613 | 78 | 78 | 8/28/2021 1:14:20 PM | ||||||||||||||||||||||||||||||
| 497096 | 9736 | 8/28/2021 1:12:56 PM | 8/28/2021 1:12:58 PM | IVR call: balance | Received call for balance for account 10013797 undefined | 7 | 2 | 8613 | 78 | 78 | 8/28/2021 1:12:58 PM | ||||||||||||||||||||||||||||||
| 497095 | 9736 | 8/28/2021 1:11:34 PM | 8/28/2021 1:11:36 PM | IVR call: balance | Received call for balance for account 10013797 undefined | 7 | 2 | 8613 | 78 | 78 | 8/28/2021 1:11:36 PM | ||||||||||||||||||||||||||||||
| 497034 | 7540 | 8/28/2021 11:39:17 AM | 8/28/2021 11:39:48 AM | IVR call: statement | Received call for statement for account 10054157 sent message: 1976 | 8 | 2 | 6593 | 79 | 79 | 8/28/2021 11:39:48 AM | 117705 | |||||||||||||||||||||||||||||
| 497013 | 9735 | 8/28/2021 11:16:00 AM | 8/28/2021 11:16:01 AM | IVR call: balance | Received call for balance for account 10426625 undefined | 7 | 2 | 8612 | 78 | 78 | 8/28/2021 11:16:01 AM | ||||||||||||||||||||||||||||||
| 497009 | 9735 | 8/28/2021 11:11:36 AM | 8/28/2021 11:11:37 AM | IVR call: balance | Received call for balance for account 10426625 undefined | 7 | 2 | 8612 | 78 | 78 | 8/28/2021 11:11:37 AM | ||||||||||||||||||||||||||||||
| 496957 | 9734 | 8/28/2021 10:18:31 AM | 8/28/2021 10:18:57 AM | IVR call: statement | Received call for statement for account 10147256 sent message: 1975 | 8 | 2 | 8611 | 79 | 79 | 8/28/2021 10:18:57 AM | 117704 |