Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
497936 8695 8/30/2021 8:26:28 AM 8/30/2021 8:26:29 AM IVR call: balance Received call for balance for account 10004954 undefined 7 2 7672 78 78 8/30/2021 8:26:29 AM
497934 5520 8/30/2021 8:25:56 AM 8/30/2021 8:26:14 AM IVR call: statement Received call for statement for account 10371156 sent message: 1989 8 2 4685 79 79 8/30/2021 8:26:14 AM 117718
497919 9748 8/30/2021 8:20:29 AM 8/30/2021 8:20:31 AM IVR call:$158 Received call for $691 for account 10363670 8625 8/30/2021 8:20:31 AM
497918 5520 8/30/2021 8:20:14 AM 8/30/2021 8:20:14 AM IVR call: balance Received call for balance for account 10371156 undefined 7 2 4685 78 78 8/30/2021 8:20:14 AM
497899 4909 8/30/2021 8:12:44 AM 8/30/2021 8:12:45 AM IVR call: balance Received call for balance for account 10419878 undefined 7 2 4106 78 78 8/30/2021 8:12:45 AM
497883 7678 8/30/2021 8:01:42 AM 8/30/2021 8:01:43 AM IVR call: balance Received call for balance for account 10022865 undefined 7 2 6727 78 78 8/30/2021 8:01:43 AM
497882 7678 8/30/2021 8:00:53 AM 8/30/2021 8:00:54 AM IVR call: balance Received call for balance for account 10022865 undefined 7 2 6727 78 78 8/30/2021 8:00:54 AM
497878 6947 8/30/2021 8:00:16 AM 8/30/2021 8:00:17 AM IVR call: balance Received call for balance for account 10010710 undefined 7 2 6044 78 78 8/30/2021 8:00:17 AM
497877 5203 8/30/2021 7:59:52 AM 8/30/2021 7:59:53 AM IVR call: balance Received call for balance for account 10158567 undefined 7 2 4382 78 78 8/30/2021 7:59:53 AM
497861 9747 8/30/2021 7:50:02 AM 8/30/2021 7:50:02 AM IVR call:$157 Received call for $690 for account 10287733 8624 8/30/2021 7:50:02 AM
497841 9746 8/30/2021 7:36:12 AM 8/30/2021 7:36:12 AM IVR call:$156 Received call for $689 for account 10330590 8623 8/30/2021 7:36:12 AM
497837 9746 8/30/2021 7:35:19 AM 8/30/2021 7:35:20 AM IVR call: balance Received call for balance for account 10330590 undefined 7 2 8623 78 78 8/30/2021 7:35:20 AM
497833 9746 8/30/2021 7:32:42 AM 8/30/2021 7:32:43 AM IVR call: balance Received call for balance for account 10330590 undefined 7 2 8623 78 78 8/30/2021 7:32:43 AM
497826 8740 8/30/2021 7:29:23 AM 8/30/2021 7:29:24 AM IVR call: balance Received call for balance for account 10427707 undefined 7 2 7715 78 78 8/30/2021 7:29:24 AM
497824 4949 8/30/2021 7:28:32 AM 8/30/2021 7:28:33 AM IVR call: balance Received call for balance for account 10287533 undefined 7 2 4140 78 78 8/30/2021 7:28:33 AM
497823 4508 8/30/2021 7:26:53 AM 8/30/2021 7:26:54 AM IVR call: balance Received call for balance for account 10400439 undefined 7 2 418 78 78 8/30/2021 7:26:54 AM
497822 9745 8/30/2021 7:26:27 AM 8/30/2021 7:26:28 AM IVR call: balance Received call for balance for account 10063162 undefined 7 2 8622 78 78 8/30/2021 7:26:28 AM
497820 4986 8/30/2021 7:25:33 AM 8/30/2021 7:25:34 AM IVR call: balance Received call for balance for account 10211986 undefined 7 2 4175 78 78 8/30/2021 7:25:34 AM
497806 5593 8/30/2021 7:21:37 AM 8/30/2021 7:22:03 AM IVR call: statement Received call for statement for account 10273755 sent message: 1988 8 2 4755 79 79 8/30/2021 7:22:03 AM 117717
497796 9744 8/30/2021 7:17:20 AM 8/30/2021 7:17:42 AM IVR call: statement Received call for statement for account 10332604 sent message: 1987 8 2 8621 79 79 8/30/2021 7:17:42 AM 117716