Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 498386 | 5747 | 8/30/2021 12:42:24 PM | 8/30/2021 12:42:25 PM | IVR call: balance | Received call for balance for account 10330983 undefined | 7 | 2 | 4901 | 78 | 78 | 8/30/2021 12:42:25 PM | ||||||||||||||||||||||||||||||
| 498377 | 6315 | 8/30/2021 12:37:13 PM | 8/30/2021 12:37:14 PM | IVR call: balance | Received call for balance for account 10260088 undefined | 7 | 2 | 5437 | 78 | 78 | 8/30/2021 12:37:14 PM | ||||||||||||||||||||||||||||||
| 498331 | 5342 | 8/30/2021 11:57:57 AM | 8/30/2021 11:57:58 AM | IVR call: balance | Received call for balance for account 10031165 undefined | 7 | 2 | 4508 | 78 | 78 | 8/30/2021 11:57:58 AM | ||||||||||||||||||||||||||||||
| 498323 | 5342 | 8/30/2021 11:54:57 AM | 8/30/2021 11:54:57 AM | IVR call: balance | Received call for balance for account 10031165 undefined | 7 | 2 | 4508 | 78 | 78 | 8/30/2021 11:54:57 AM | ||||||||||||||||||||||||||||||
| 498320 | 5342 | 8/30/2021 11:53:05 AM | 8/30/2021 11:53:05 AM | IVR call: balance | Received call for balance for account 10031165 undefined | 7 | 2 | 4508 | 78 | 78 | 8/30/2021 11:53:05 AM | ||||||||||||||||||||||||||||||
| 498298 | 9759 | 8/30/2021 11:41:52 AM | 8/30/2021 11:41:52 AM | IVR call:$159 | Received call for $692 for account 10406831 | 8636 | 8/30/2021 11:41:52 AM | ||||||||||||||||||||||||||||||||||
| 498242 | 7253 | 8/30/2021 11:05:39 AM | 8/30/2021 11:05:40 AM | IVR call: balance | Received call for balance for account 10406247 undefined | 7 | 2 | 6333 | 78 | 78 | 8/30/2021 11:05:40 AM | ||||||||||||||||||||||||||||||
| 498232 | 7924 | 8/30/2021 10:57:04 AM | 8/30/2021 10:57:28 AM | IVR call: statement | Received call for statement for account 10358315 sent message: 2004 | 8 | 2 | 6961 | 79 | 79 | 8/30/2021 10:57:28 AM | 117733 | |||||||||||||||||||||||||||||
| 498222 | 5520 | 8/30/2021 10:53:03 AM | 8/30/2021 10:53:04 AM | IVR call: balance | Received call for balance for account 10371156 undefined | 7 | 2 | 4685 | 78 | 78 | 8/30/2021 10:53:04 AM | ||||||||||||||||||||||||||||||
| 498206 | 9758 | 8/30/2021 10:45:27 AM | 8/30/2021 10:46:16 AM | IVR call: statement | Received call for statement for account 10398426 sent message: 2003 | 8 | 2 | 1147 | 79 | 79 | 8/30/2021 10:46:16 AM | 117732 | |||||||||||||||||||||||||||||
| 498180 | 7955 | 8/30/2021 10:33:39 AM | 8/30/2021 10:34:01 AM | IVR call: statement | Received call for statement for account 10037219 sent message: 2002 | 8 | 2 | 6991 | 79 | 79 | 8/30/2021 10:34:01 AM | 117731 | |||||||||||||||||||||||||||||
| 498174 | 7955 | 8/30/2021 10:32:42 AM | 8/30/2021 10:32:43 AM | IVR call: balance | Received call for balance for account 10037219 undefined | 7 | 2 | 6991 | 78 | 78 | 8/30/2021 10:32:43 AM | ||||||||||||||||||||||||||||||
| 498170 | 7955 | 8/30/2021 10:30:54 AM | 8/30/2021 10:30:55 AM | IVR call: balance | Received call for balance for account 10037219 undefined | 7 | 2 | 6991 | 78 | 78 | 8/30/2021 10:30:55 AM | ||||||||||||||||||||||||||||||
| 498161 | 5032 | 8/30/2021 10:26:04 AM | 8/30/2021 10:26:25 AM | IVR call: statement | Received call for statement for account 10246239 sent message: 2001 | 8 | 2 | 4215 | 79 | 79 | 8/30/2021 10:26:25 AM | 117730 | |||||||||||||||||||||||||||||
| 498158 | 5032 | 8/30/2021 10:24:32 AM | 8/30/2021 10:24:33 AM | IVR call: balance | Received call for balance for account 10246239 undefined | 7 | 2 | 4215 | 78 | 78 | 8/30/2021 10:24:33 AM | ||||||||||||||||||||||||||||||
| 498159 | 5582 | 8/30/2021 10:24:28 AM | 8/30/2021 10:24:41 AM | IVR call: statement | Received call for statement for account 10404224 undefined | 4747 | 8/30/2021 10:24:41 AM | ||||||||||||||||||||||||||||||||||
| 498154 | 7134 | 8/30/2021 10:22:52 AM | 8/30/2021 10:22:53 AM | IVR call: balance | Received call for balance for account 10395963 undefined | 7 | 2 | 3521 | 78 | 78 | 8/30/2021 10:22:53 AM | ||||||||||||||||||||||||||||||
| 498143 | 9757 | 8/30/2021 10:17:37 AM | 8/30/2021 10:18:40 AM | IVR call: statement | Received call for statement for account 10370358 sent message: 2000 | 8 | 2 | 8634 | 79 | 79 | 8/30/2021 10:18:40 AM | 117729 | |||||||||||||||||||||||||||||
| 498135 | 9756 | 8/30/2021 10:14:54 AM | 8/30/2021 10:15:10 AM | IVR call: statement | Received call for statement for account 10348711 sent message: 1999 | 8 | 2 | 8633 | 79 | 79 | 8/30/2021 10:15:10 AM | 117728 | |||||||||||||||||||||||||||||
| 498130 | 9755 | 8/30/2021 10:13:05 AM | 8/30/2021 10:13:06 AM | IVR call: balance | Received call for balance for account 10353867 undefined | 7 | 2 | 8632 | 78 | 78 | 8/30/2021 10:13:06 AM |