Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1164291 | 48406 | 5/29/2023 7:50:13 AM | 5/29/2023 7:50:14 AM | IVR call: balance | Received call for balance for account 10176988 undefined | 7 | 2 | 6183 | 78 | ||||||||||||||||||||||||||||||||
| 48405 | 5/29/2023 7:47:01 AM | 5/29/2023 7:47:23 AM | Affidavit from Plumber submitted | Affidavit attached, fixed burst underground pipe. | 23 | 3 | 33467 | 144 | 17 | 3 | 23 | 1 | 96 | 778 | 778 | ||||||||||||||||||||||||||
| 1164278 | 48404 | 5/29/2023 7:43:52 AM | 5/29/2023 7:43:53 AM | IVR call: balance | Received call for balance for account 10198270 undefined | 7 | 2 | 34 | 78 | ||||||||||||||||||||||||||||||||
| 1164277 | 48403 | 5/29/2023 7:42:57 AM | 5/29/2023 7:42:59 AM | IVR call: balance | Received call for balance for account 10357257 undefined | 7 | 2 | 10470 | 78 | ||||||||||||||||||||||||||||||||
| 1164275 | 48402 | 5/29/2023 7:42:09 AM | 5/29/2023 7:42:10 AM | IVR call: balance | Received call for balance for account 10392406 undefined | 7 | 2 | 12984 | 78 | ||||||||||||||||||||||||||||||||
| 1164264 | 48401 | 5/29/2023 7:35:26 AM | 5/29/2023 7:35:27 AM | IVR call: balance | Received call for balance for account 10380781 undefined | 7 | 2 | 33465 | 78 | ||||||||||||||||||||||||||||||||
| 1164258 | 48400 | 5/29/2023 7:34:04 AM | 5/29/2023 7:34:26 AM | IVR call: statement | Received call for statement for account 10047673 sent message: 42775 | 8 | 2 | 31409 | 79 | ||||||||||||||||||||||||||||||||
| 1164260 | 48399 | 5/29/2023 7:34:00 AM | 5/29/2023 7:34:02 AM | IVR call: balance | Received call for balance for account 10380781 undefined | 7 | 2 | 33465 | 78 | ||||||||||||||||||||||||||||||||
| 1164249 | 48398 | 5/29/2023 7:31:33 AM | 5/29/2023 7:31:35 AM | IVR call: balance | Received call for balance for account 10044594 undefined | 7 | 2 | 19781 | 78 | ||||||||||||||||||||||||||||||||
| 1164247 | 48397 | 5/29/2023 7:29:26 AM | 5/29/2023 7:29:28 AM | IVR call: balance | Received call for balance for account 10044594 undefined | 7 | 2 | 19781 | 78 | ||||||||||||||||||||||||||||||||
| 1164246 | 48396 | 5/29/2023 7:29:15 AM | 5/29/2023 7:29:16 AM | IVR call: balance | Received call for balance for account 10012697 undefined | 7 | 2 | 7498 | 78 | ||||||||||||||||||||||||||||||||
| 1164245 | 48395 | 5/29/2023 7:28:37 AM | 5/29/2023 7:29:04 AM | IVR call: statement | Received call for statement for account 10050431 sent message: 42774 | 8 | 2 | 9439 | 79 | ||||||||||||||||||||||||||||||||
| 1164244 | 48394 | 5/29/2023 7:27:52 AM | 5/29/2023 7:27:52 AM | IVR call:? | Received call for ? for account 10050431 | 9439 | |||||||||||||||||||||||||||||||||||
| 1164234 | 48393 | 5/29/2023 7:20:43 AM | 5/29/2023 7:20:44 AM | IVR call: balance | Received call for balance for account 10443105 undefined | 7 | 2 | 31888 | 78 | ||||||||||||||||||||||||||||||||
| 1164233 | 48392 | 5/29/2023 7:19:54 AM | 5/29/2023 7:19:55 AM | IVR call: balance | Received call for balance for account 10418820 undefined | 7 | 2 | 7448 | 78 | ||||||||||||||||||||||||||||||||
| 1164224 | 48391 | 5/29/2023 7:14:01 AM | 5/29/2023 7:14:02 AM | IVR call:? | Received call for ? for account 10397130 | 11446 | |||||||||||||||||||||||||||||||||||
| 1164223 | 48390 | 5/29/2023 7:13:41 AM | 5/29/2023 7:13:42 AM | IVR call: balance | Received call for balance for account 10094988 undefined | 7 | 2 | 21863 | 78 | ||||||||||||||||||||||||||||||||
| 1164222 | 48389 | 5/29/2023 7:12:57 AM | 5/29/2023 7:12:58 AM | IVR call: balance | Received call for balance for account 10397130 undefined | 7 | 2 | 11446 | 78 | ||||||||||||||||||||||||||||||||
| 1164221 | 48388 | 5/29/2023 7:12:47 AM | 5/29/2023 7:12:48 AM | IVR call: balance | Received call for balance for account 10094988 undefined | 7 | 2 | 21863 | 78 | ||||||||||||||||||||||||||||||||
| 1164217 | 48387 | 5/29/2023 7:08:15 AM | 5/29/2023 7:08:29 AM | IVR call: statement | Received call for statement for account 10430799 sent message: 42773 | 8 | 2 | 32053 | 79 |