Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 499531 | 8446 | 8/31/2021 12:26:32 PM | 8/31/2021 12:26:33 PM | IVR call: balance | Received call for balance for account 10418820 undefined | 7 | 2 | 7448 | 78 | 78 | 8/31/2021 12:26:33 PM | ||||||||||||||||||||||||||||||
| 499528 | 9801 | 8/31/2021 12:24:51 PM | 8/31/2021 12:24:52 PM | IVR call: balance | Received call for balance for account 10402813 undefined | 7 | 2 | 8676 | 78 | 78 | 8/31/2021 12:24:52 PM | ||||||||||||||||||||||||||||||
| 499523 | 9801 | 8/31/2021 12:18:05 PM | 8/31/2021 12:18:06 PM | IVR call: balance | Received call for balance for account 10402813 undefined | 7 | 2 | 8676 | 78 | 78 | 8/31/2021 12:18:06 PM | ||||||||||||||||||||||||||||||
| 499519 | 7982 | 8/31/2021 12:16:41 PM | 8/31/2021 12:16:42 PM | IVR call: balance | Received call for balance for account 10049331 undefined | 7 | 2 | 7016 | 78 | 78 | 8/31/2021 12:16:42 PM | ||||||||||||||||||||||||||||||
| 499520 | 9806 | 8/31/2021 12:16:40 PM | 8/31/2021 12:16:41 PM | IVR call: balance | Received call for balance for account 10348717 undefined | 7 | 2 | 8681 | 78 | 78 | 8/31/2021 12:16:41 PM | ||||||||||||||||||||||||||||||
| 499496 | 4555 | 8/31/2021 11:58:48 AM | 8/31/2021 11:58:48 AM | IVR call:$165 | Received call for $698 for account 10401989 | 3874 | 8/31/2021 11:58:48 AM | ||||||||||||||||||||||||||||||||||
| 499493 | 5007 | 8/31/2021 11:53:43 AM | 8/31/2021 11:53:44 AM | IVR call: balance | Received call for balance for account 10198545 undefined | 7 | 2 | 4193 | 78 | 78 | 8/31/2021 11:53:44 AM | ||||||||||||||||||||||||||||||
| 499481 | 9805 | 8/31/2021 11:44:35 AM | 8/31/2021 11:44:36 AM | IVR call: balance | Received call for balance for account 10389280 undefined | 7 | 2 | 8680 | 78 | 78 | 8/31/2021 11:44:36 AM | ||||||||||||||||||||||||||||||
| 499482 | 8490 | 8/31/2021 11:44:35 AM | 8/31/2021 11:45:01 AM | IVR call: statement | Received call for statement for account 10166403 sent message: 2027 | 8 | 2 | 7487 | 79 | 79 | 8/31/2021 11:45:01 AM | 117756 | |||||||||||||||||||||||||||||
| 499475 | 8/31/2021 11:41:29 AM | 8/31/2021 11:41:29 AM | IVR call:$164 | Received call for $697 for account undefined | 8/31/2021 11:41:29 AM | ||||||||||||||||||||||||||||||||||||
| 499465 | 9804 | 8/31/2021 11:28:38 AM | 8/31/2021 11:28:40 AM | IVR call: balance | Received call for balance for account 10428136 undefined | 7 | 2 | 8679 | 78 | 78 | 8/31/2021 11:28:40 AM | ||||||||||||||||||||||||||||||
| 499457 | 5257 | 8/31/2021 11:22:28 AM | 8/31/2021 11:22:29 AM | IVR call: balance | Received call for balance for account 10009261 undefined | 7 | 2 | 4431 | 78 | 78 | 8/31/2021 11:22:29 AM | ||||||||||||||||||||||||||||||
| 9803 | 8/31/2021 11:20:04 AM | 8/31/2021 11:20:06 AM | 2 | 8678 | [{"op":"R","uid":"21","un":"heinrichs","dt":"2021-08-31T11:18:02.857Z"}] | 21 | |||||||||||||||||||||||||||||||||||
| 9803 | 8/31/2021 11:15:38 AM | 8/31/2021 11:15:40 AM | 2 | 8678 | [{"op":"R","uid":"21","un":"heinrichs","dt":"2021-08-31T11:13:37.177Z"}] | 21 | |||||||||||||||||||||||||||||||||||
| 499448 | 7536 | 8/31/2021 11:10:14 AM | 8/31/2021 11:10:15 AM | IVR call: balance | Received call for balance for account 10310693 undefined | 7 | 2 | 6589 | 78 | 78 | 8/31/2021 11:10:15 AM | ||||||||||||||||||||||||||||||
| 499439 | 5057 | 8/31/2021 10:59:34 AM | 8/31/2021 10:59:47 AM | IVR call: statement | Received call for statement for account 10420640 sent message: 2026 | 8 | 2 | 4240 | 79 | 79 | 8/31/2021 10:59:47 AM | 117755 | |||||||||||||||||||||||||||||
| 499435 | 9802 | 8/31/2021 10:57:32 AM | 8/31/2021 10:57:51 AM | IVR call: statement | Received call for statement for account 10276744 sent message: 2025 | 8 | 2 | 8677 | 79 | 79 | 8/31/2021 10:57:51 AM | 117754 | |||||||||||||||||||||||||||||
| 499432 | 9802 | 8/31/2021 10:56:33 AM | 8/31/2021 10:56:54 AM | IVR call: statement | Received call for statement for account 10276744 sent message: 2024 | 8 | 2 | 8677 | 79 | 79 | 8/31/2021 10:56:54 AM | 117753 | |||||||||||||||||||||||||||||
| 9799 | 8/31/2021 10:54:44 AM | 8/12/2022 1:25:10 PM | Termination | <b>Late Termination-</b>Transfer the service's to the new owner.<div>Account terminated</div><br/><b>Journal Number</b>: [759228]<br/><b>Journal Amount</b>: [161819.75] | 27 | 3 | 8675 | 11 | 2 | 23 | 6 | 107 | [{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-08-31T10:52:43.251Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-08-31T13:03:30.567Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-09-02T09:23:26.832Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-20T12:24:08.407Z"}] | 6 | 122 | 14 | 8/12/2022 1:25:02 PM | 2 | 2 | ||||||||||||||||||||||
| 499428 | 9801 | 8/31/2021 10:54:40 AM | 8/31/2021 10:54:40 AM | IVR call: balance | Received call for balance for account 10402813 undefined | 7 | 2 | 8676 | 78 | 78 | 8/31/2021 10:54:40 AM |