Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
1081926 40667 3/1/2023 4:04:14 PM 3/1/2023 4:04:16 PM IVR call: balance Received call for balance for account 10440400 undefined 7 2 28531 78
1081923 40666 3/1/2023 4:03:23 PM 3/1/2023 4:03:24 PM IVR call: balance Received call for balance for account 10440400 undefined 7 2 28531 78
1081896 40665 3/1/2023 3:55:25 PM 3/1/2023 3:55:26 PM IVR call: balance Received call for balance for account 10403948 undefined 7 2 8868 78
1081895 40664 3/1/2023 3:55:04 PM 3/1/2023 3:55:05 PM IVR call: balance Received call for balance for account 10437896 undefined 7 2 31304 78
1081894 40663 3/1/2023 3:53:57 PM 3/1/2023 3:53:58 PM IVR call: balance Received call for balance for account 10403948 undefined 7 2 8868 78
1081881 40662 3/1/2023 3:24:28 PM 3/1/2023 3:24:29 PM IVR call: balance Received call for balance for account 10435611 undefined 7 2 29475 78
1081869 40661 3/1/2023 3:16:26 PM 3/1/2023 3:16:27 PM IVR call: balance Received call for balance for account 20405504 undefined 7 2 26499 78
1081851 40660 3/1/2023 3:04:48 PM 3/1/2023 3:04:49 PM IVR call: balance Received call for balance for account 10426963 undefined 7 2 25805 78
1081821 40659 3/1/2023 2:37:46 PM 3/1/2023 2:37:47 PM IVR call: balance Received call for balance for account 10239440 undefined 7 2 31303 78
1081818 40658 3/1/2023 2:36:39 PM 3/1/2023 2:36:40 PM IVR call: balance Received call for balance for account 10241640 undefined 7 2 31302 78
1081791 40657 3/1/2023 2:25:51 PM 3/1/2023 2:26:11 PM IVR call: statement Received call for statement for account 10415358 sent message: 36679 8 2 28356 79
40655 3/1/2023 2:25:26 PM 3/1/2023 2:25:29 PM WATER USAGE I would like to dispute the water reading on this account. This usage is impossible as we have 2500L rainwater tanks on the property which we use for washing and drinking. We checked our meter and it was covered in sand so I do not believe a reading was actually done. Is there proof of the initial reading as well? 23 3 31301 17 2 23 1 111 3137
1081779 40656 3/1/2023 2:21:10 PM 3/1/2023 2:21:11 PM IVR call: balance Received call for balance for account 10016013 undefined 7 2 6219 78
1081775 40654 3/1/2023 2:19:49 PM 3/1/2023 2:19:50 PM IVR call: balance Received call for balance for account 10016013 undefined 7 2 6219 78
1081761 40653 3/1/2023 2:15:10 PM 3/1/2023 2:15:11 PM IVR call: balance Received call for balance for account 10013202 undefined 7 2 18617 78
1081734 40652 3/1/2023 1:50:17 PM 3/1/2023 1:50:48 PM IVR call: statement Received call for statement for account 20078977 sent message: 36676 8 2 14490 79
40651 3/1/2023 1:43:18 PM 3/1/2023 1:43:21 PM Fixed Leak Affidavit from plumber attached  23 3 31299 144 17 3 23 1 96 778
1081714 40650 3/1/2023 1:34:09 PM 3/1/2023 1:34:12 PM IVR call: balance Received call for balance for account 10437545 undefined 7 2 23326 78
1081700 40649 3/1/2023 1:28:26 PM 3/1/2023 1:28:27 PM IVR call: balance Received call for balance for account 10011122 undefined 7 2 30632 78
1081697 40648 3/1/2023 1:25:48 PM 3/1/2023 1:25:50 PM IVR call: balance Received call for balance for account 10011122 undefined 7 2 30632 78