Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
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| 1082081 | 40688 | 3/2/2023 5:55:56 AM | 3/2/2023 5:56:21 AM | IVR call: statement | Received call for statement for account 10409890 sent message: 36688 | 8 | 2 | 31307 | 79 | ||||||||||||||||||||||||||||||||
| 1082075 | 40687 | 3/2/2023 5:43:17 AM | 3/2/2023 5:43:18 AM | IVR call: balance | Received call for balance for account 10058312 undefined | 7 | 2 | 16914 | 78 | ||||||||||||||||||||||||||||||||
| 1082053 | 40686 | 3/2/2023 5:12:35 AM | 3/2/2023 5:12:36 AM | IVR call: balance | Received call for balance for account 10289209 undefined | 7 | 2 | 14324 | 78 | ||||||||||||||||||||||||||||||||
| 1082046 | 40685 | 3/2/2023 5:04:38 AM | 3/2/2023 5:04:51 AM | IVR call: statement | Received call for statement for account 10014087 sent message: 36687 | 8 | 2 | 81 | 79 | ||||||||||||||||||||||||||||||||
| 1082043 | 40684 | 3/2/2023 5:01:54 AM | 3/2/2023 5:01:55 AM | IVR call: balance | Received call for balance for account 20172553 undefined | 7 | 2 | 24617 | 78 | ||||||||||||||||||||||||||||||||
| 1082028 | 40683 | 3/2/2023 4:35:05 AM | 3/2/2023 4:35:06 AM | IVR call: balance | Received call for balance for account 10434598 undefined | 7 | 2 | 973 | 78 | ||||||||||||||||||||||||||||||||
| 1082019 | 40682 | 3/2/2023 4:19:28 AM | 3/2/2023 4:19:29 AM | IVR call: balance | Received call for balance for account 10028226 undefined | 7 | 2 | 10319 | 78 | ||||||||||||||||||||||||||||||||
| 40680 | 3/2/2023 3:54:34 AM | 3/2/2023 3:54:37 AM | LEAKING MAIN METER STOP COCK | The Municipality Stop Cock at the main meter is leaking and has been leaking for some time resulting in plumbers not being able to stop the water when doing repairs or replacing water pipes and taps in the property. This has resulted in a lot of water leaking and a lot of water charges for water I have not used. | 23 | 3 | 4677 | 17 | 2 | 23 | 1 | 96 | 3140 | ||||||||||||||||||||||||||||
| 1082016 | 40681 | 3/2/2023 3:43:15 AM | 3/2/2023 3:43:16 AM | IVR call: balance | Received call for balance for account 10360196 undefined | 7 | 2 | 3067 | 78 | ||||||||||||||||||||||||||||||||
| 1082014 | 40679 | 3/2/2023 12:57:48 AM | 3/2/2023 12:57:49 AM | IVR call: balance | Received call for balance for account 20048186 undefined | 7 | 2 | 11335 | 78 | ||||||||||||||||||||||||||||||||
| 1082013 | 40678 | 3/1/2023 10:07:16 PM | 3/1/2023 10:07:17 PM | IVR call: balance | Received call for balance for account 10005801 undefined | 7 | 2 | 4587 | 78 | ||||||||||||||||||||||||||||||||
| 1082012 | 40677 | 3/1/2023 10:06:05 PM | 3/1/2023 10:06:06 PM | IVR call: balance | Received call for balance for account 10005801 undefined | 7 | 2 | 4587 | 78 | ||||||||||||||||||||||||||||||||
| 1082011 | 40676 | 3/1/2023 10:01:17 PM | 3/1/2023 10:01:18 PM | IVR call: balance | Received call for balance for account 10005801 undefined | 7 | 2 | 4587 | 78 | ||||||||||||||||||||||||||||||||
| 1082010 | 40675 | 3/1/2023 9:59:03 PM | 3/1/2023 9:59:04 PM | IVR call: balance | Received call for balance for account 10438792 undefined | 7 | 2 | 31262 | 78 | ||||||||||||||||||||||||||||||||
| 1082009 | 40674 | 3/1/2023 8:05:40 PM | 3/1/2023 8:05:57 PM | IVR call: statement | Received call for statement for account 10415485 sent message: 36682 | 8 | 2 | 20023 | 79 | ||||||||||||||||||||||||||||||||
| 1082006 | 40673 | 3/1/2023 7:21:19 PM | 3/1/2023 7:21:20 PM | IVR call: balance | Received call for balance for account 10438954 undefined | 7 | 2 | 24750 | 78 | ||||||||||||||||||||||||||||||||
| 1082005 | 40672 | 3/1/2023 6:59:24 PM | 3/1/2023 6:59:40 PM | IVR call: statement | Received call for statement for account 10437979 sent message: 36681 | 8 | 2 | 22026 | 79 | ||||||||||||||||||||||||||||||||
| 40671 | 3/1/2023 6:50:03 PM | 3/1/2023 6:50:05 PM | Rebate query | I am trying to find information as to how the rebate on rates works for Buffalo City residents. Is it different for different municipalities and is there a rebate for pensioners? | 23 | 3 | 31306 | 5 | 2 | 23 | 8 | 62 | 3139 | ||||||||||||||||||||||||||||
| 1081942 | 40669 | 3/1/2023 4:27:28 PM | 3/1/2023 4:27:29 PM | IVR call: balance | Received call for balance for account 10012082 undefined | 7 | 2 | 23463 | 78 | ||||||||||||||||||||||||||||||||
| 1081936 | 40668 | 3/1/2023 4:22:45 PM | 3/1/2023 4:22:46 PM | IVR call: balance | Received call for balance for account 10071112 undefined | 7 | 2 | 9921 | 78 |