Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1082202 | 40706 | 3/2/2023 6:58:56 AM | 3/2/2023 6:58:57 AM | IVR call: balance | Received call for balance for account 10405419 undefined | 7 | 2 | 8050 | 78 | ||||||||||||||||||||||||||||||||
| 1082201 | 40705 | 3/2/2023 6:56:54 AM | 3/2/2023 6:56:55 AM | IVR call: balance | Received call for balance for account 10405419 undefined | 7 | 2 | 8050 | 78 | ||||||||||||||||||||||||||||||||
| 1082198 | 40704 | 3/2/2023 6:56:08 AM | 3/2/2023 6:56:09 AM | IVR call: balance | Received call for balance for account 10405419 undefined | 7 | 2 | 8050 | 78 | ||||||||||||||||||||||||||||||||
| 1082195 | 40703 | 3/2/2023 6:55:54 AM | 3/2/2023 6:56:25 AM | IVR call: statement | Received call for statement for account 10364782 sent message: 36700 | 8 | 2 | 21237 | 79 | ||||||||||||||||||||||||||||||||
| 1082167 | 40702 | 3/2/2023 6:48:19 AM | 3/2/2023 6:48:20 AM | IVR call: balance | Received call for balance for account 10284663 undefined | 7 | 2 | 24815 | 78 | ||||||||||||||||||||||||||||||||
| 1082164 | 40701 | 3/2/2023 6:47:16 AM | 3/2/2023 6:47:17 AM | IVR call: balance | Received call for balance for account 10439886 undefined | 7 | 2 | 31308 | 78 | ||||||||||||||||||||||||||||||||
| 1082160 | 40700 | 3/2/2023 6:46:25 AM | 3/2/2023 6:46:26 AM | IVR call: balance | Received call for balance for account 10007384 undefined | 7 | 2 | 9386 | 78 | ||||||||||||||||||||||||||||||||
| 1082158 | 40699 | 3/2/2023 6:45:50 AM | 3/2/2023 6:46:04 AM | IVR call: statement | Received call for statement for account 10439886 sent message: 36699 | 8 | 2 | 31308 | 79 | ||||||||||||||||||||||||||||||||
| 1082152 | 40698 | 3/2/2023 6:45:24 AM | 3/2/2023 6:45:27 AM | IVR call: balance | Received call for balance for account 10021324 undefined | 7 | 2 | 25922 | 78 | ||||||||||||||||||||||||||||||||
| 1082149 | 40697 | 3/2/2023 6:44:54 AM | 3/2/2023 6:44:55 AM | IVR call: balance | Received call for balance for account 10439886 undefined | 7 | 2 | 31308 | 78 | ||||||||||||||||||||||||||||||||
| 1082148 | 40696 | 3/2/2023 6:44:46 AM | 3/2/2023 6:44:48 AM | IVR call: balance | Received call for balance for account 10007384 undefined | 7 | 2 | 9386 | 78 | ||||||||||||||||||||||||||||||||
| 1082132 | 40695 | 3/2/2023 6:39:47 AM | 3/2/2023 6:39:49 AM | IVR call: balance | Received call for balance for account 10206864 undefined | 7 | 2 | 5207 | 78 | ||||||||||||||||||||||||||||||||
| 1082131 | 40694 | 3/2/2023 6:38:47 AM | 3/2/2023 6:38:48 AM | IVR call: balance | Received call for balance for account 10008881 undefined | 7 | 2 | 4984 | 78 | ||||||||||||||||||||||||||||||||
| 15992 | 3/2/2023 6:33:19 AM | 3/2/2023 6:33:22 AM | Remove Dog Tax | I do not have any dogs. Please correct my account. Remove the R160.00 from my account. | 23 | 3 | 15287 | 5 | 2 | 23 | 11 | 72 | 575 | ||||||||||||||||||||||||||||
| 15992 | 3/2/2023 6:33:14 AM | 3/2/2023 6:33:17 AM | Remove Dog Tax | I do not have any dogs. Please correct my account. Remove the R160.00 from my account. | 23 | 3 | 15287 | 5 | 2 | 23 | 11 | 72 | 575 | ||||||||||||||||||||||||||||
| 1082112 | 40693 | 3/2/2023 6:22:38 AM | 3/2/2023 6:22:39 AM | IVR call: balance | Received call for balance for account 10430593 undefined | 7 | 2 | 11428 | 78 | ||||||||||||||||||||||||||||||||
| 1082101 | 40692 | 3/2/2023 6:12:44 AM | 3/2/2023 6:13:01 AM | IVR call: statement | Received call for statement for account 10013913 sent message: 36690 | 8 | 2 | 8701 | 79 | ||||||||||||||||||||||||||||||||
| 1082090 | 40691 | 3/2/2023 6:04:10 AM | 3/2/2023 6:04:11 AM | IVR call: balance | Received call for balance for account 10011068 undefined | 7 | 2 | 8538 | 78 | ||||||||||||||||||||||||||||||||
| 1082087 | 40690 | 3/2/2023 6:02:47 AM | 3/2/2023 6:03:05 AM | IVR call: statement | Received call for statement for account 10292832 sent message: 36689 | 8 | 2 | 18488 | 79 | ||||||||||||||||||||||||||||||||
| 1082085 | 40689 | 3/2/2023 6:01:07 AM | 3/2/2023 6:01:08 AM | IVR call: balance | Received call for balance for account 10386959 undefined | 7 | 2 | 24639 | 78 |