Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1082286 | 40726 | 3/2/2023 7:54:38 AM | 3/2/2023 7:54:39 AM | IVR call: balance | Received call for balance for account 10037204 undefined | 7 | 2 | 5079 | 78 | ||||||||||||||||||||||||||||||||
| 1082282 | 40725 | 3/2/2023 7:52:56 AM | 3/2/2023 7:52:57 AM | IVR call: balance | Received call for balance for account 10357682 undefined | 7 | 2 | 1419 | 78 | ||||||||||||||||||||||||||||||||
| 1082275 | 40724 | 3/2/2023 7:51:27 AM | 3/2/2023 7:51:28 AM | IVR call: balance | Received call for balance for account 10037204 undefined | 7 | 2 | 5079 | 78 | ||||||||||||||||||||||||||||||||
| 1082273 | 40723 | 3/2/2023 7:50:44 AM | 3/2/2023 7:50:45 AM | IVR call: balance | Received call for balance for account 10341974 undefined | 7 | 2 | 15658 | 78 | ||||||||||||||||||||||||||||||||
| 1082270 | 40722 | 3/2/2023 7:47:33 AM | 3/2/2023 7:47:34 AM | IVR call: balance | Received call for balance for account 10435095 undefined | 7 | 2 | 14346 | 78 | ||||||||||||||||||||||||||||||||
| 40721 | 3/2/2023 7:47:11 AM | 3/2/2023 7:47:14 AM | WATER | CAN YOU PLEASE SPLIT THE CONSUMPTION. | 6 | 3 | 31310 | 114 | 17 | 2 | 23 | 1 | 112 | 201 | |||||||||||||||||||||||||||
| 12480 | 3/2/2023 7:40:45 AM | 3/2/2023 7:40:48 AM | Incorrect meter charge | Correct water meter reading is : 0001105. meter number is 222046519 Please refund and revers credit charges. There is no debt on my part. | 23 | 3 | 14871 | 17 | 2 | 23 | 1 | 111 | 350 | ||||||||||||||||||||||||||||
| 1082264 | 40720 | 3/2/2023 7:40:02 AM | 3/2/2023 7:40:24 AM | IVR call: statement | Received call for statement for account 10434401 sent message: 36703 | 8 | 2 | 16533 | 79 | ||||||||||||||||||||||||||||||||
| 1082248 | 40719 | 3/2/2023 7:26:34 AM | 3/2/2023 7:26:35 AM | IVR call: balance | Received call for balance for account 10199959 undefined | 7 | 2 | 10522 | 78 | ||||||||||||||||||||||||||||||||
| 1082245 | 40718 | 3/2/2023 7:25:35 AM | 3/2/2023 7:25:36 AM | IVR call: balance | Received call for balance for account 10199959 undefined | 7 | 2 | 10522 | 78 | ||||||||||||||||||||||||||||||||
| 1082234 | 40717 | 3/2/2023 7:19:16 AM | 3/2/2023 7:19:18 AM | IVR call: balance | Received call for balance for account 10268033 undefined | 7 | 2 | 5808 | 78 | ||||||||||||||||||||||||||||||||
| 1082233 | 40716 | 3/2/2023 7:18:22 AM | 3/2/2023 7:18:23 AM | IVR call: balance | Received call for balance for account 10282431 undefined | 7 | 2 | 5807 | 78 | ||||||||||||||||||||||||||||||||
| 1082227 | 40715 | 3/2/2023 7:14:41 AM | 3/2/2023 7:14:42 AM | IVR call: balance | Received call for balance for account 10022266 undefined | 7 | 2 | 3535 | 78 | ||||||||||||||||||||||||||||||||
| 1082225 | 40714 | 3/2/2023 7:13:29 AM | 3/2/2023 7:13:30 AM | IVR call: balance | Received call for balance for account 10022266 undefined | 7 | 2 | 3535 | 78 | ||||||||||||||||||||||||||||||||
| 1082216 | 40713 | 3/2/2023 7:08:30 AM | 3/2/2023 7:08:50 AM | IVR call: statement | Received call for statement for account 10043328 sent message: 36701 | 8 | 2 | 18612 | 79 | ||||||||||||||||||||||||||||||||
| 1082208 | 40711 | 3/2/2023 7:02:39 AM | 3/2/2023 7:02:40 AM | IVR call: balance | Received call for balance for account 10036841 undefined | 7 | 2 | 8196 | 78 | ||||||||||||||||||||||||||||||||
| 1082209 | 40710 | 3/2/2023 7:02:21 AM | 3/2/2023 7:02:22 AM | IVR call: balance | Received call for balance for account 10410003 undefined | 7 | 2 | 4119 | 78 | ||||||||||||||||||||||||||||||||
| 1082207 | 40709 | 3/2/2023 7:01:14 AM | 3/2/2023 7:01:15 AM | IVR call: balance | Received call for balance for account 10038551 undefined | 7 | 2 | 11420 | 78 | ||||||||||||||||||||||||||||||||
| 1082205 | 40708 | 3/2/2023 7:00:29 AM | 3/2/2023 7:00:30 AM | IVR call: balance | Received call for balance for account 10038551 undefined | 7 | 2 | 11420 | 78 | ||||||||||||||||||||||||||||||||
| 1082204 | 40707 | 3/2/2023 6:59:55 AM | 3/2/2023 6:59:56 AM | IVR call: balance | Received call for balance for account 10405419 undefined | 7 | 2 | 8050 | 78 |