Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
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| 1083013 | 40809 | 3/2/2023 2:11:40 PM | 3/2/2023 2:11:56 PM | IVR call: statement | Received call for statement for account 10407123 sent message: 36769 | 8 | 2 | 15206 | 79 | ||||||||||||||||||||||||||||||||
| 1082988 | 40808 | 3/2/2023 1:47:17 PM | 3/2/2023 1:47:18 PM | IVR call: balance | Received call for balance for account 10027308 undefined | 7 | 2 | 4284 | 78 | ||||||||||||||||||||||||||||||||
| 1082978 | 40807 | 3/2/2023 1:41:57 PM | 3/2/2023 1:42:33 PM | IVR call: meter-reading | Received call for meter-reading for account 10212377 Meter reading: [4240193492] Meter type: [electric] | 10 | 2 | 31336 | 81 | ||||||||||||||||||||||||||||||||
| 1082971 | 40806 | 3/2/2023 1:38:29 PM | 3/2/2023 1:38:30 PM | IVR call:? | Received call for ? for account 10212377 | 31336 | |||||||||||||||||||||||||||||||||||
| 1082954 | 40805 | 3/2/2023 1:28:51 PM | 3/2/2023 1:28:52 PM | IVR call: balance | Received call for balance for account 10012993 undefined | 7 | 2 | 9944 | 78 | ||||||||||||||||||||||||||||||||
| 1082953 | 40804 | 3/2/2023 1:28:01 PM | 3/2/2023 1:28:02 PM | IVR call: balance | Received call for balance for account 10012993 undefined | 7 | 2 | 9944 | 78 | ||||||||||||||||||||||||||||||||
| 1082951 | 40803 | 3/2/2023 1:26:11 PM | 3/2/2023 1:26:12 PM | IVR call: balance | Received call for balance for account 20405504 undefined | 7 | 2 | 26499 | 78 | ||||||||||||||||||||||||||||||||
| 1082939 | 40802 | 3/2/2023 1:23:41 PM | 3/2/2023 1:24:03 PM | IVR call: statement | Received call for statement for account 10114930 sent message: 36763 | 8 | 2 | 31334 | 79 | ||||||||||||||||||||||||||||||||
| 1082934 | 40801 | 3/2/2023 1:19:11 PM | 3/2/2023 1:19:33 PM | IVR call: statement | Received call for statement for account 10114930 sent message: 36762 | 8 | 2 | 31334 | 79 | ||||||||||||||||||||||||||||||||
| 1082919 | 40799 | 3/2/2023 1:10:52 PM | 3/2/2023 1:10:53 PM | IVR call: balance | Received call for balance for account 10397624 undefined | 7 | 2 | 5638 | 78 | ||||||||||||||||||||||||||||||||
| 40794 | 3/2/2023 1:05:37 PM | 3/2/2023 1:05:40 PM | Account No:10442949 | Good day, Can you kindly check this account and explain how it ended up to an amount of R5224. I am aware of the R908 deposit which I have to pay as the account was just transferred from my deceased mother's name (Mrs FN Ngquthwana) to me (Mrs L Yiwani). The Attorneys that were dealing with this transfer (Roopa Potgieter) paid R10 000 to the Municipality and they confirmed registration on 01/11/2022 so the rates on this account are covered up until April 2023. I have been calling your customer service number for sometime now and no one is picking up the phone. Can you kindly assist on this query and call me back please. Lungiswa Yiwani 0846542589 | 23 | 3 | 31328 | 5 | 2 | 23 | 8 | 50 | 3145 | ||||||||||||||||||||||||||||
| 1082905 | 40797 | 3/2/2023 1:04:18 PM | 3/2/2023 1:04:19 PM | IVR call: balance | Received call for balance for account 10254502 undefined | 7 | 2 | 1646 | 78 | ||||||||||||||||||||||||||||||||
| 1082898 | 40796 | 3/2/2023 1:02:34 PM | 3/2/2023 1:02:36 PM | IVR call: balance | Received call for balance for account 10434823 undefined | 7 | 2 | 31332 | 78 | ||||||||||||||||||||||||||||||||
| 1082893 | 40795 | 3/2/2023 1:01:48 PM | 3/2/2023 1:01:49 PM | IVR call: balance | Received call for balance for account 10434823 undefined | 7 | 2 | 31332 | 78 | ||||||||||||||||||||||||||||||||
| 1082885 | 40793 | 3/2/2023 12:59:56 PM | 3/2/2023 1:00:44 PM | IVR call: statement | Received call for statement for account 20121051 sent message: 36758 | 8 | 2 | 31331 | 79 | ||||||||||||||||||||||||||||||||
| 1082856 | 40792 | 3/2/2023 12:45:31 PM | 3/2/2023 12:45:32 PM | IVR call: balance | Received call for balance for account 10389022 undefined | 7 | 2 | 7180 | 78 | ||||||||||||||||||||||||||||||||
| 1082840 | 40791 | 3/2/2023 12:39:22 PM | 3/2/2023 12:39:23 PM | IVR call: balance | Received call for balance for account 10022224 undefined | 7 | 2 | 20683 | 78 | ||||||||||||||||||||||||||||||||
| 1082834 | 40790 | 3/2/2023 12:38:22 PM | 3/2/2023 12:38:23 PM | IVR call: balance | Received call for balance for account 10022224 undefined | 7 | 2 | 20683 | 78 | ||||||||||||||||||||||||||||||||
| 40789 | 3/2/2023 12:37:59 PM | 3/2/2023 12:38:18 PM | Underground leak | affidavirt submitted fixed underground leak | 23 | 3 | 31330 | 144 | 17 | 3 | 23 | 1 | 96 | 778 | 778 | ||||||||||||||||||||||||||
| 1082821 | 40788 | 3/2/2023 12:34:37 PM | 3/2/2023 12:35:01 PM | IVR call: statement | Received call for statement for account 10405219 sent message: 36754 | 8 | 2 | 31329 | 79 |