Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
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| 1083126 | 40829 | 3/2/2023 8:37:22 PM | 3/2/2023 8:37:23 PM | IVR call: balance | Received call for balance for account 10356695 undefined | 7 | 2 | 4261 | 78 | ||||||||||||||||||||||||||||||||
| 1083125 | 40828 | 3/2/2023 8:36:22 PM | 3/2/2023 8:36:23 PM | IVR call: balance | Received call for balance for account 10356695 undefined | 7 | 2 | 4261 | 78 | ||||||||||||||||||||||||||||||||
| 1083121 | 40827 | 3/2/2023 6:48:17 PM | 3/2/2023 6:48:18 PM | IVR call: balance | Received call for balance for account 10437738 undefined | 7 | 2 | 29410 | 78 | ||||||||||||||||||||||||||||||||
| 1083118 | 40826 | 3/2/2023 6:25:31 PM | 3/2/2023 6:25:32 PM | IVR call: balance | Received call for balance for account 10249290 undefined | 7 | 2 | 6173 | 78 | ||||||||||||||||||||||||||||||||
| 1083117 | 40825 | 3/2/2023 6:23:13 PM | 3/2/2023 6:23:37 PM | IVR call: statement | Received call for statement for account 10249290 sent message: 36778 | 8 | 2 | 6173 | 79 | ||||||||||||||||||||||||||||||||
| 1083116 | 40824 | 3/2/2023 6:20:38 PM | 3/2/2023 6:21:09 PM | IVR call: statement | Received call for statement for account 10249290 sent message: 36777 | 8 | 2 | 6173 | 79 | ||||||||||||||||||||||||||||||||
| 1083113 | 40823 | 3/2/2023 5:53:23 PM | 3/2/2023 5:53:24 PM | IVR call: balance | Received call for balance for account 10237379 undefined | 7 | 2 | 4811 | 78 | ||||||||||||||||||||||||||||||||
| 1083108 | 40822 | 3/2/2023 5:36:57 PM | 3/2/2023 5:36:58 PM | IVR call: balance | Received call for balance for account 10434882 undefined | 7 | 2 | 15950 | 78 | ||||||||||||||||||||||||||||||||
| 1083107 | 40821 | 3/2/2023 5:34:55 PM | 3/2/2023 5:34:56 PM | IVR call: balance | Received call for balance for account 10434882 undefined | 7 | 2 | 15950 | 78 | ||||||||||||||||||||||||||||||||
| 1083098 | 40819 | 3/2/2023 5:11:12 PM | 3/2/2023 5:11:13 PM | IVR call: balance | Received call for balance for account 10054010 undefined | 7 | 2 | 5022 | 78 | ||||||||||||||||||||||||||||||||
| 1083097 | 40818 | 3/2/2023 5:10:28 PM | 3/2/2023 5:10:51 PM | IVR call: statement | Received call for statement for account 10285834 sent message: 36776 | 8 | 2 | 8985 | 79 | ||||||||||||||||||||||||||||||||
| 1083096 | 40817 | 3/2/2023 5:10:02 PM | 3/2/2023 5:10:04 PM | IVR call: balance | Received call for balance for account 10054010 undefined | 7 | 2 | 5022 | 78 | ||||||||||||||||||||||||||||||||
| 1083095 | 40816 | 3/2/2023 5:04:02 PM | 3/2/2023 5:04:03 PM | IVR call: balance | Received call for balance for account 10245936 undefined | 7 | 2 | 5159 | 78 | ||||||||||||||||||||||||||||||||
| 1083084 | 40815 | 3/2/2023 4:27:30 PM | 3/2/2023 4:27:31 PM | IVR call: balance | Received call for balance for account 10287533 undefined | 7 | 2 | 4140 | 78 | ||||||||||||||||||||||||||||||||
| 1083064 | 40814 | 3/2/2023 4:03:02 PM | 3/2/2023 4:03:03 PM | IVR call: balance | Received call for balance for account 10359197 undefined | 7 | 2 | 5700 | 78 | ||||||||||||||||||||||||||||||||
| 1083036 | 40812 | 3/2/2023 3:28:41 PM | 3/2/2023 3:28:56 PM | IVR call: statement | Received call for statement for account 10378684 sent message: 36775 | 8 | 2 | 4060 | 79 | ||||||||||||||||||||||||||||||||
| 1083035 | 40811 | 3/2/2023 3:27:52 PM | 3/2/2023 3:27:53 PM | IVR call: balance | Received call for balance for account 10378684 undefined | 7 | 2 | 4060 | 78 | ||||||||||||||||||||||||||||||||
| 20940 | 3/2/2023 2:26:53 PM | 3/2/2023 2:26:56 PM | Reconnection fee | On 19 january reconnection fee charged and there was no disconnection....refund and explanation needed Ref... | 23 | 3 | 20762 | 5 | 2 | 23 | 2 | 50 | 1646 | ||||||||||||||||||||||||||||
| 20940 | 3/2/2023 2:21:39 PM | 3/2/2023 2:21:42 PM | Water | Refer to ref numbers.....69353 and ref 44274.All documents and proof have been provided on numerous occassions to your billing offices.Now been handed over with no notification or resolution to the original query.Hoping that this has been put forward to the query commissioner | 23 | 3 | 20762 | 17 | 2 | 23 | 1 | 111 | 1646 | ||||||||||||||||||||||||||||
| 1083016 | 40810 | 3/2/2023 2:13:20 PM | 3/2/2023 2:13:44 PM | IVR call: statement | Received call for statement for account 10353475 sent message: 36770 | 8 | 2 | 31337 | 79 |