Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
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| 1083310 | 40847 | 3/3/2023 7:36:54 AM | 3/3/2023 7:36:55 AM | IVR call: balance | Received call for balance for account 10298469 undefined | 7 | 2 | 8724 | 78 | ||||||||||||||||||||||||||||||||
| 1083285 | 40846 | 3/3/2023 7:28:43 AM | 3/3/2023 7:29:01 AM | IVR call: statement | Received call for statement for account 10429641 sent message: 36790 | 8 | 2 | 31343 | 79 | ||||||||||||||||||||||||||||||||
| 1083273 | 40845 | 3/3/2023 7:25:29 AM | 3/3/2023 7:25:31 AM | IVR call: balance | Received call for balance for account 10389651 undefined | 7 | 2 | 11264 | 78 | ||||||||||||||||||||||||||||||||
| 1083268 | 40844 | 3/3/2023 7:23:51 AM | 3/3/2023 7:23:51 AM | IVR call:? | Received call for ? for account 10271587 | 1164 | |||||||||||||||||||||||||||||||||||
| 1083240 | 40843 | 3/3/2023 7:01:18 AM | 3/3/2023 7:01:19 AM | IVR call: balance | Received call for balance for account 10111516 undefined | 7 | 2 | 9872 | 78 | ||||||||||||||||||||||||||||||||
| 11948 | 3/3/2023 6:46:00 AM | 3/3/2023 6:46:06 AM | 10239998 | 6 SANCTUARY STREET. Readings cannot be right. 1 months reading on old meter - 502Kl. 1 months reading on the new meter - 33 Kl. Reading must be wrong. | 23 | 3 | 10943 | 17 | 2 | 23 | 1 | 111 | 305 | ||||||||||||||||||||||||||||
| 40841 | 3/3/2023 6:40:50 AM | 3/3/2023 6:41:05 AM | 6 months policy | 6 months policy adjustment from 2020.08.18-2023.02.15 | 23 | 3 | 31342 | 144 | 15 | 3 | 23 | 1 | 101 | 778 | 778 | ||||||||||||||||||||||||||
| 1083199 | 40842 | 3/3/2023 6:40:48 AM | 3/3/2023 6:41:06 AM | IVR call: statement | Received call for statement for account 10440979 sent message: 36787 | 8 | 2 | 31325 | 79 | ||||||||||||||||||||||||||||||||
| 1083190 | 40840 | 3/3/2023 6:34:59 AM | 3/3/2023 6:35:00 AM | IVR call: balance | Received call for balance for account 10043323 undefined | 7 | 2 | 31340 | 78 | ||||||||||||||||||||||||||||||||
| 1083188 | 40839 | 3/3/2023 6:33:29 AM | 3/3/2023 6:33:43 AM | IVR call: statement | Received call for statement for account 10439116 sent message: 36784 | 8 | 2 | 30006 | 79 | ||||||||||||||||||||||||||||||||
| 1083184 | 40838 | 3/3/2023 6:32:20 AM | 3/3/2023 6:32:37 AM | IVR call: statement | Received call for statement for account 10439116 sent message: 36783 | 8 | 2 | 30006 | 79 | ||||||||||||||||||||||||||||||||
| 11948 | 3/3/2023 6:03:58 AM | 3/3/2023 6:04:01 AM | 10399600 | 19 JORDY PLACE. Water charged in December exceeded 6 months. The readings cannot be right. 1 months consumption for Decembers statement is 41Kl. 1 months consumption on February statement is 8 Kl. | 23 | 3 | 11041 | 17 | 2 | 23 | 1 | 111 | 305 | ||||||||||||||||||||||||||||
| 1083158 | 40837 | 3/3/2023 6:01:15 AM | 3/3/2023 6:01:38 AM | IVR call: statement | Received call for statement for account 10377428 sent message: 36780 | 8 | 2 | 27595 | 79 | ||||||||||||||||||||||||||||||||
| 1083157 | 40836 | 3/3/2023 6:00:17 AM | 3/3/2023 6:00:18 AM | IVR call: balance | Received call for balance for account 10377428 undefined | 7 | 2 | 27595 | 78 | ||||||||||||||||||||||||||||||||
| 1083156 | 40835 | 3/3/2023 5:36:26 AM | 3/3/2023 5:36:27 AM | IVR call: balance | Received call for balance for account 10004564 undefined | 7 | 2 | 5043 | 78 | ||||||||||||||||||||||||||||||||
| 1083153 | 40834 | 3/3/2023 5:29:50 AM | 3/3/2023 5:29:51 AM | IVR call: balance | Received call for balance for account 10435148 undefined | 7 | 2 | 31339 | 78 | ||||||||||||||||||||||||||||||||
| 1083148 | 40833 | 3/3/2023 4:54:04 AM | 3/3/2023 4:54:05 AM | IVR call: balance | Received call for balance for account 10356695 undefined | 7 | 2 | 4261 | 78 | ||||||||||||||||||||||||||||||||
| 1083135 | 40832 | 3/3/2023 4:09:39 AM | 3/3/2023 4:09:40 AM | IVR call: balance | Received call for balance for account 10028226 undefined | 7 | 2 | 10319 | 78 | ||||||||||||||||||||||||||||||||
| 1083133 | 40831 | 3/3/2023 4:00:58 AM | 3/3/2023 4:01:21 AM | IVR call: statement | Received call for statement for account 10273094 sent message: 36779 | 8 | 2 | 10297 | 79 | ||||||||||||||||||||||||||||||||
| 1083132 | 40830 | 3/3/2023 4:00:04 AM | 3/3/2023 4:00:05 AM | IVR call: balance | Received call for balance for account 10273094 undefined | 7 | 2 | 10297 | 78 |