Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1083452 | 40867 | 3/3/2023 8:42:50 AM | 3/3/2023 8:42:51 AM | IVR call: balance | Received call for balance for account 10363814 undefined | 7 | 2 | 18874 | 78 | ||||||||||||||||||||||||||||||||
| 1083450 | 40866 | 3/3/2023 8:41:58 AM | 3/3/2023 8:41:59 AM | IVR call: balance | Received call for balance for account 10279626 undefined | 7 | 2 | 3903 | 78 | ||||||||||||||||||||||||||||||||
| 1083445 | 40864 | 3/3/2023 8:35:13 AM | 3/3/2023 8:35:14 AM | IVR call:? | Received call for ? for account 10239740 | 6868 | |||||||||||||||||||||||||||||||||||
| 40862 | 3/3/2023 8:30:58 AM | 4/29/2023 7:51:29 AM | late termination (new owner 10441270)please transfere electricity | late termination (new owner 10441270) please transfere electricity service | 23 | 3 | 31345 | 21 | 6 | 2 | 26 | 6 | 122 | 21 | 17 | ||||||||||||||||||||||||||
| 1083435 | 40863 | 3/3/2023 8:28:56 AM | 3/3/2023 8:29:13 AM | IVR call: statement | Received call for statement for account 10113765 sent message: 36797 | 8 | 2 | 1304 | 79 | ||||||||||||||||||||||||||||||||
| 1083406 | 40861 | 3/3/2023 8:15:29 AM | 3/3/2023 8:15:30 AM | IVR call: balance | Received call for balance for account 10153498 undefined | 7 | 2 | 23205 | 78 | ||||||||||||||||||||||||||||||||
| 1083395 | 3/3/2023 8:12:24 AM | 3/3/2023 8:12:25 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1083370 | 40860 | 3/3/2023 8:04:59 AM | 3/3/2023 8:05:32 AM | IVR call: statement | Received call for statement for account 10297559 sent message: 36796 | 8 | 2 | 8122 | 79 | ||||||||||||||||||||||||||||||||
| 1083358 | 40859 | 3/3/2023 7:57:23 AM | 3/3/2023 7:57:25 AM | IVR call: balance | Received call for balance for account 10439387 undefined | 7 | 2 | 31344 | 78 | ||||||||||||||||||||||||||||||||
| 1083356 | 40858 | 3/3/2023 7:56:33 AM | 3/3/2023 7:56:34 AM | IVR call: balance | Received call for balance for account 10064088 undefined | 7 | 2 | 6461 | 78 | ||||||||||||||||||||||||||||||||
| 1083351 | 40857 | 3/3/2023 7:52:32 AM | 3/3/2023 7:52:34 AM | IVR call: balance | Received call for balance for account 10406206 undefined | 7 | 2 | 5641 | 78 | ||||||||||||||||||||||||||||||||
| 1083349 | 40856 | 3/3/2023 7:52:08 AM | 3/3/2023 7:52:27 AM | IVR call: statement | Received call for statement for account 10388856 sent message: 36795 | 8 | 2 | 20684 | 79 | ||||||||||||||||||||||||||||||||
| 1083345 | 40855 | 3/3/2023 7:51:00 AM | 3/3/2023 7:51:02 AM | IVR call: balance | Received call for balance for account 10388856 undefined | 7 | 2 | 20684 | 78 | ||||||||||||||||||||||||||||||||
| 1083341 | 40854 | 3/3/2023 7:49:19 AM | 3/3/2023 7:49:38 AM | IVR call: statement | Received call for statement for account 10388856 sent message: 36794 | 8 | 2 | 20684 | 79 | ||||||||||||||||||||||||||||||||
| 1083335 | 40853 | 3/3/2023 7:48:41 AM | 3/3/2023 7:48:57 AM | IVR call: statement | Received call for statement for account 10347935 sent message: 36793 | 8 | 2 | 23335 | 79 | ||||||||||||||||||||||||||||||||
| 1083337 | 40852 | 3/3/2023 7:48:30 AM | 3/3/2023 7:48:43 AM | IVR call: statement | Received call for statement for account 10436221 sent message: 36792 | 8 | 2 | 27949 | 79 | ||||||||||||||||||||||||||||||||
| 1083327 | 40851 | 3/3/2023 7:47:04 AM | 3/3/2023 7:47:05 AM | IVR call: balance | Received call for balance for account 10038734 undefined | 7 | 2 | 7786 | 78 | ||||||||||||||||||||||||||||||||
| 1083323 | 40850 | 3/3/2023 7:41:22 AM | 3/3/2023 7:41:40 AM | IVR call: statement | Received call for statement for account 10298469 sent message: 36791 | 8 | 2 | 8724 | 79 | ||||||||||||||||||||||||||||||||
| 1083320 | 40849 | 3/3/2023 7:40:15 AM | 3/3/2023 7:40:16 AM | IVR call: balance | Received call for balance for account 10298469 undefined | 7 | 2 | 8724 | 78 | ||||||||||||||||||||||||||||||||
| 1083314 | 40848 | 3/3/2023 7:38:45 AM | 3/3/2023 7:38:47 AM | IVR call: balance | Received call for balance for account 10416762 undefined | 7 | 2 | 8725 | 78 |