Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1083654 | 40886 | 3/3/2023 10:18:48 AM | 3/3/2023 10:18:51 AM | IVR call: balance | Received call for balance for account 10295093 undefined | 7 | 2 | 6201 | 78 | ||||||||||||||||||||||||||||||||
| 40885 | 3/3/2023 10:02:58 AM | 3/3/2023 10:03:22 AM | Water Leak | Affidavit submitted fixed leak | 23 | 3 | 31355 | 144 | 17 | 3 | 23 | 1 | 96 | 778 | 778 | ||||||||||||||||||||||||||
| 1083568 | 40884 | 3/3/2023 9:42:34 AM | 3/3/2023 9:42:35 AM | IVR call: balance | Received call for balance for account 10398005 undefined | 7 | 2 | 15361 | 78 | ||||||||||||||||||||||||||||||||
| 40882 | 3/3/2023 9:34:35 AM | 3/3/2023 9:34:36 AM | BILLING QUERY | KINDLY ASCERTAIN IF THIS ACCOUNT IS BILLED CORRECTLY | 23 | 3 | 31352 | 108 | 5 | 2 | 23 | 4 | 50 | 207 | |||||||||||||||||||||||||||
| 1083558 | 40883 | 3/3/2023 9:26:55 AM | 3/3/2023 9:26:56 AM | IVR call: balance | Received call for balance for account 10012074 undefined | 7 | 2 | 31353 | 78 | ||||||||||||||||||||||||||||||||
| 1083544 | 40881 | 3/3/2023 9:20:05 AM | 3/3/2023 9:20:44 AM | IVR call: statement | Received call for statement for account 10421824 sent message: 36814 | 8 | 2 | 31351 | 79 | ||||||||||||||||||||||||||||||||
| 40880 | 3/3/2023 9:19:37 AM | 3/3/2023 9:19:40 AM | late termination (prevous owner 10349442)water service transfere | late termination (prevoius owner 10349442)water service transfere | 6 | 3 | 31350 | 21 | 4 | 2 | 23 | 1 | 113 | 21 | |||||||||||||||||||||||||||
| 1083531 | 40879 | 3/3/2023 9:11:46 AM | 3/3/2023 9:11:47 AM | IVR call: balance | Received call for balance for account 10070994 undefined | 7 | 2 | 6108 | 78 | ||||||||||||||||||||||||||||||||
| 1083525 | 40878 | 3/3/2023 9:09:21 AM | 3/3/2023 9:09:22 AM | IVR call: balance | Received call for balance for account 10429472 undefined | 7 | 2 | 31349 | 78 | ||||||||||||||||||||||||||||||||
| 1083513 | 40877 | 3/3/2023 9:01:10 AM | 3/3/2023 9:01:11 AM | IVR call: balance | Received call for balance for account 10012081 undefined | 7 | 2 | 4655 | 78 | ||||||||||||||||||||||||||||||||
| 1083510 | 40876 | 3/3/2023 9:00:15 AM | 3/3/2023 9:00:17 AM | IVR call: balance | Received call for balance for account 10012081 undefined | 7 | 2 | 4655 | 78 | ||||||||||||||||||||||||||||||||
| 1083505 | 40875 | 3/3/2023 8:59:42 AM | 3/3/2023 9:00:02 AM | IVR call: statement | Received call for statement for account 10239740 sent message: 36807 | 8 | 2 | 6868 | 79 | ||||||||||||||||||||||||||||||||
| 1083498 | 40874 | 3/3/2023 8:58:11 AM | 3/3/2023 8:58:13 AM | IVR call: balance | Received call for balance for account 10239740 undefined | 7 | 2 | 6868 | 78 | ||||||||||||||||||||||||||||||||
| 1083496 | 40873 | 3/3/2023 8:57:36 AM | 3/3/2023 8:57:37 AM | IVR call: balance | Received call for balance for account 10290019 undefined | 7 | 2 | 3975 | 78 | ||||||||||||||||||||||||||||||||
| 1083487 | 40872 | 3/3/2023 8:55:00 AM | 3/3/2023 8:55:19 AM | IVR call: statement | Received call for statement for account 10035328 sent message: 36806 | 8 | 2 | 31348 | 79 | ||||||||||||||||||||||||||||||||
| 1083483 | 40871 | 3/3/2023 8:54:11 AM | 3/3/2023 8:54:12 AM | IVR call: balance | Received call for balance for account 10066315 undefined | 7 | 2 | 18259 | 78 | ||||||||||||||||||||||||||||||||
| 1083475 | 40870 | 3/3/2023 8:51:32 AM | 3/3/2023 8:51:34 AM | IVR call: balance | Received call for balance for account 10331663 undefined | 7 | 2 | 7571 | 78 | ||||||||||||||||||||||||||||||||
| 40865 | 3/3/2023 8:51:28 AM | 3/3/2023 8:51:30 AM | leak rebate done | Adjustment done<br/><b>Journal Number</b>: [009261] | 24 | 3 | 31347 | 17 | 17 | 2 | 23 | 1 | 96 | 17 | |||||||||||||||||||||||||||
| 1083473 | 40869 | 3/3/2023 8:50:41 AM | 3/3/2023 8:50:43 AM | IVR call: balance | Received call for balance for account 10355217 undefined | 7 | 2 | 6478 | 78 | ||||||||||||||||||||||||||||||||
| 1083471 | 40868 | 3/3/2023 8:50:06 AM | 3/3/2023 8:50:07 AM | IVR call: balance | Received call for balance for account 10355217 undefined | 7 | 2 | 6478 | 78 |