Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
16239 3/3/2023 12:22:33 PM 3/3/2023 12:22:37 PM two water meters two water meters has been charged 6 3 15541 109 15 2 23 1 101 206
1083817 40905 3/3/2023 12:20:19 PM 3/3/2023 12:20:36 PM IVR call: statement Received call for statement for account 10437874 sent message: 36867 8 2 27126 79
1083813 40904 3/3/2023 12:16:02 PM 3/3/2023 12:16:04 PM IVR call: balance Received call for balance for account 10437874 undefined 7 2 27126 78
1083811 40903 3/3/2023 12:13:39 PM 3/3/2023 12:13:40 PM IVR call: balance Received call for balance for account 10440523 undefined 7 2 31359 78
1083810 40902 3/3/2023 12:12:46 PM 3/3/2023 12:12:47 PM IVR call: balance Received call for balance for account 10440523 undefined 7 2 31359 78
1083799 40900 3/3/2023 11:54:22 AM 3/3/2023 11:54:39 AM IVR call: statement Received call for statement for account 10440295 sent message: 36863 8 2 31358 79
1083795 40899 3/3/2023 11:49:42 AM 3/3/2023 11:50:13 AM IVR call: statement Received call for statement for account 10053529 sent message: 36862 8 2 5896 79
1083762 40898 3/3/2023 11:20:57 AM 3/3/2023 11:20:59 AM IVR call: balance Received call for balance for account 10198545 undefined 7 2 4193 78
1083756 40897 3/3/2023 11:15:08 AM 3/3/2023 11:15:42 AM IVR call: statement Received call for statement for account 10427509 sent message: 36860 8 2 31357 79
1083753 40896 3/3/2023 11:12:07 AM 3/3/2023 11:12:08 AM IVR call: balance Received call for balance for account 10145109 undefined 7 2 7011 78
1083752 40895 3/3/2023 11:11:07 AM 3/3/2023 11:11:08 AM IVR call: balance Received call for balance for account 10145109 undefined 7 2 7011 78
1083717 40894 3/3/2023 10:51:43 AM 3/3/2023 10:51:54 AM IVR call: statement Received call for statement for account 10331806 sent message: 36856 8 2 10478 79
40892 3/3/2023 10:49:30 AM 3/3/2023 10:53:47 AM Account Please email me my current account celestevegan@gmail.com 23 3 30040 5 2 23 8 118 3150
21647 3/3/2023 10:43:04 AM 4/30/2023 9:27:41 AM Close Account The store Browns KWT has been sold to Shoprite Checkers on the 09 January 2023, please close the account 20155974 and refund deposit.<div><br></div><div>QRC RESPONSE:2023.04.30</div><div>No new owners account .<br><div><br></div></div> 30 3 29678 5 2 23 6 122 145801 1768 4
1083709 40893 3/3/2023 10:42:46 AM 3/3/2023 10:42:47 AM IVR call:? Received call for ? for account 10436303 14962
1083708 40891 3/3/2023 10:41:41 AM 3/3/2023 10:41:42 AM IVR call: balance Received call for balance for account 10025724 undefined 7 2 6525 78
1083703 40890 3/3/2023 10:40:38 AM 3/3/2023 10:40:38 AM IVR call:? Received call for ? for account 10436303 14962
1083698 40889 3/3/2023 10:38:19 AM 3/3/2023 10:38:20 AM IVR call: balance Received call for balance for account 10025724 undefined 7 2 6525 78
1083690 40888 3/3/2023 10:33:53 AM 3/3/2023 10:33:55 AM IVR call: balance Received call for balance for account 10007548 undefined 7 2 7442 78
1083659 40887 3/3/2023 10:20:36 AM 3/3/2023 10:20:57 AM IVR call: statement Received call for statement for account 10421824 sent message: 36838 8 2 31351 79