Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
1084483 40942 3/4/2023 9:10:54 AM 3/4/2023 9:11:20 AM IVR call: statement Received call for statement for account 10268156 sent message: 36922 8 2 27684 79
40941 3/4/2023 9:05:59 AM 3/4/2023 9:06:01 AM REVERSE FIRE LEVY Hi<div><br></div><div>Please reverse the availabilities and fire levy on erf 76133 East London as it still forms part of the township valued under erf 76124 East London.</div><div><br></div><div>Thanks</div><div>Barry</div> 23 3 31371 14 5 2 23 3 50 14
40473 3/4/2023 9:03:06 AM 3/4/2023 9:03:07 AM Water 2 meter reading on one house. Old meter nd new meter, they charging. 23 3 6682 17 2 23 1 112 3122
40939 3/4/2023 7:45:24 AM 3/4/2023 7:45:25 AM DUPLICATE SERVICE Please check the account as the refuse and fire levy is being duplicated.<div><br></div><div>Clearance has been requested.</div> 23 3 31370 14 5 2 23 3 105 14
40938 3/4/2023 7:33:13 AM 3/4/2023 7:33:14 AM CHANGE OF TARIFFS Please remove the water availability tariff and reverse the charges and interest as the property was subdivided prior to 2006 with no remainder. The other charges were removed and reversed in September 2021.<div><br></div><div>Thanks</div><div>Barry</div> 23 3 31369 14 15 2 23 1 50 14
1084313 40937 3/4/2023 6:16:57 AM 3/4/2023 6:16:57 AM IVR call: balance Received call for balance for account 10345725 undefined 7 2 2336 78
1084312 40936 3/4/2023 6:13:30 AM 3/4/2023 6:13:31 AM IVR call: balance Received call for balance for account 10438012 undefined 7 2 28268 78
1084311 40935 3/4/2023 6:12:34 AM 3/4/2023 6:12:35 AM IVR call: balance Received call for balance for account 10438012 undefined 7 2 28268 78
1084304 40934 3/4/2023 5:46:46 AM 3/4/2023 5:46:47 AM IVR call: balance Received call for balance for account 10054230 undefined 7 2 31368 78
1084300 40933 3/4/2023 5:24:52 AM 3/4/2023 5:24:53 AM IVR call: balance Received call for balance for account 10256048 undefined 7 2 26697 78
1084299 40932 3/4/2023 5:24:09 AM 3/4/2023 5:24:10 AM IVR call: balance Received call for balance for account 10102753 undefined 7 2 26696 78
1084297 40931 3/4/2023 5:07:40 AM 3/4/2023 5:07:56 AM IVR call: statement Received call for statement for account 10430074 sent message: 36898 8 2 8350 79
1084293 40930 3/4/2023 5:06:38 AM 3/4/2023 5:06:40 AM IVR call: balance Received call for balance for account 10430074 undefined 7 2 8350 78
1084276 40929 3/4/2023 4:41:54 AM 3/4/2023 4:42:11 AM IVR call: statement Received call for statement for account 10411509 sent message: 36897 8 2 31367 79
1084272 40928 3/4/2023 3:45:01 AM 3/4/2023 3:45:02 AM IVR call: balance Received call for balance for account 10255633 undefined 7 2 31281 78
1084270 40926 3/3/2023 7:48:02 PM 3/3/2023 7:48:20 PM IVR call: statement Received call for statement for account 10369102 sent message: 36896 8 2 19193 79
1084258 40925 3/3/2023 6:47:07 PM 3/3/2023 6:47:24 PM IVR call: statement Received call for statement for account 10275421 sent message: 36895 8 2 30917 79
1084257 40924 3/3/2023 6:45:37 PM 3/3/2023 6:45:56 PM IVR call: statement Received call for statement for account 10215421 sent message: 36894 8 2 31366 79
1084256 40923 3/3/2023 6:44:37 PM 3/3/2023 6:44:38 PM IVR call: balance Received call for balance for account 10275421 undefined 7 2 30917 78
1084255 40922 3/3/2023 6:43:36 PM 3/3/2023 6:43:37 PM IVR call:? Received call for ? for account 10275421 30917