Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
1164596 48445 5/29/2023 9:30:27 AM 5/29/2023 9:30:28 AM IVR call: balance Received call for balance for account 10071112 undefined 7 2 9921 78
1164593 48444 5/29/2023 9:29:48 AM 5/29/2023 9:29:49 AM IVR call: balance Received call for balance for account 10006066 undefined 7 2 3548 78
1164591 48443 5/29/2023 9:27:17 AM 5/29/2023 9:27:34 AM IVR call: statement Received call for statement for account 10443626 sent message: 42871 8 2 32733 79
1164588 48442 5/29/2023 9:26:25 AM 5/29/2023 9:26:27 AM IVR call: balance Received call for balance for account 10006066 undefined 7 2 3548 78
1164587 48441 5/29/2023 9:26:16 AM 5/29/2023 9:26:17 AM IVR call: balance Received call for balance for account 10443626 undefined 7 2 32733 78
1164585 48440 5/29/2023 9:26:01 AM 5/29/2023 9:26:33 AM IVR call: statement Received call for statement for account 10180510 sent message: 42870 8 2 33453 79
1164554 48439 5/29/2023 9:15:53 AM 5/29/2023 9:15:54 AM IVR call: balance Received call for balance for account 10180510 undefined 7 2 33453 78
1164553 48438 5/29/2023 9:14:49 AM 5/29/2023 9:15:07 AM IVR call: statement Received call for statement for account 10180510 sent message: 42865 8 2 33453 79
1164552 48437 5/29/2023 9:14:35 AM 5/29/2023 9:14:36 AM IVR call: balance Received call for balance for account 10000182 undefined 7 2 33471 78
1164551 48436 5/29/2023 9:13:36 AM 5/29/2023 9:13:37 AM IVR call: balance Received call for balance for account 10064823 undefined 7 2 13893 78
1164550 48435 5/29/2023 9:13:17 AM 5/29/2023 9:13:19 AM IVR call: balance Received call for balance for account 10425570 undefined 7 2 8009 78
1164549 48434 5/29/2023 9:12:31 AM 5/29/2023 9:12:32 AM IVR call: balance Received call for balance for account 10022221 undefined 7 2 5892 78
1164548 48433 5/29/2023 9:12:03 AM 5/29/2023 9:12:04 AM IVR call: balance Received call for balance for account 10414754 undefined 7 2 18711 78
1164546 48432 5/29/2023 9:11:16 AM 5/29/2023 9:11:17 AM IVR call: balance Received call for balance for account 10399044 undefined 7 2 9012 78
1164545 48431 5/29/2023 9:10:57 AM 5/29/2023 9:11:00 AM IVR call: balance Received call for balance for account 10022221 undefined 7 2 5892 78
1164543 48430 5/29/2023 9:10:09 AM 5/29/2023 9:10:10 AM IVR call: balance Received call for balance for account 10400363 undefined 7 2 18707 78
1164540 48429 5/29/2023 9:09:19 AM 5/29/2023 9:09:22 AM IVR call: balance Received call for balance for account 10400362 undefined 7 2 18706 78
1164536 48428 5/29/2023 9:08:18 AM 5/29/2023 9:08:20 AM IVR call: balance Received call for balance for account 10400361 undefined 7 2 18705 78
1164534 48427 5/29/2023 9:06:38 AM 5/29/2023 9:06:39 AM IVR call: balance Received call for balance for account 10400361 undefined 7 2 18705 78
1164526 48426 5/29/2023 9:02:43 AM 5/29/2023 9:02:44 AM IVR call: balance Received call for balance for account 10427725 undefined 7 2 33470 78