Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1085862 | 41022 | 3/6/2023 11:34:26 AM | 3/6/2023 11:34:27 AM | IVR call: balance | Received call for balance for account 10285772 undefined | 7 | 2 | 6372 | 78 | ||||||||||||||||||||||||||||||||
| 1085860 | 41021 | 3/6/2023 11:33:36 AM | 3/6/2023 11:33:51 AM | IVR call: statement | Received call for statement for account 10437454 sent message: 37040 | 8 | 2 | 21024 | 79 | ||||||||||||||||||||||||||||||||
| 1085858 | 41020 | 3/6/2023 11:33:21 AM | 3/6/2023 11:33:47 AM | IVR call: statement | Received call for statement for account 10053406 sent message: 37039 | 8 | 2 | 13728 | 79 | ||||||||||||||||||||||||||||||||
| 1085855 | 41019 | 3/6/2023 11:31:42 AM | 3/6/2023 11:31:43 AM | IVR call: balance | Received call for balance for account 10053406 undefined | 7 | 2 | 13728 | 78 | ||||||||||||||||||||||||||||||||
| 41017 | 3/6/2023 11:30:35 AM | 3/6/2023 11:31:58 AM | Water | <i>QRC Response ,100% Leak Cr done 2023/03/06</i><div>Account no 10406490 has been adjusted with a CR of R 15 007.05</div><b>Journal Number</b>: [012967] has been submitted for review. | 24 | 3 | 31390 | 132 | 17 | 2 | 23 | 1 | 96 | 230 | 230 | ||||||||||||||||||||||||||
| 1085847 | 41018 | 3/6/2023 11:30:11 AM | 3/6/2023 11:30:12 AM | IVR call: balance | Received call for balance for account 10053406 undefined | 7 | 2 | 13728 | 78 | ||||||||||||||||||||||||||||||||
| 1085838 | 41016 | 3/6/2023 11:25:49 AM | 3/6/2023 11:25:50 AM | IVR call: balance | Received call for balance for account 20087869 undefined | 7 | 2 | 393 | 78 | ||||||||||||||||||||||||||||||||
| 1085831 | 41015 | 3/6/2023 11:23:42 AM | 3/6/2023 11:23:43 AM | IVR call: balance | Received call for balance for account 20087869 undefined | 7 | 2 | 393 | 78 | ||||||||||||||||||||||||||||||||
| 1085830 | 41014 | 3/6/2023 11:23:03 AM | 3/6/2023 11:23:04 AM | IVR call: balance | Received call for balance for account 10051130 undefined | 7 | 2 | 4632 | 78 | ||||||||||||||||||||||||||||||||
| 1085824 | 41013 | 3/6/2023 11:13:13 AM | 3/6/2023 11:13:14 AM | IVR call: balance | Received call for balance for account 10430947 undefined | 7 | 2 | 11758 | 78 | ||||||||||||||||||||||||||||||||
| 1085823 | 41012 | 3/6/2023 11:11:41 AM | 3/6/2023 11:11:42 AM | IVR call: balance | Received call for balance for account 10025830 undefined | 7 | 2 | 7902 | 78 | ||||||||||||||||||||||||||||||||
| 1085820 | 41011 | 3/6/2023 11:09:53 AM | 3/6/2023 11:09:54 AM | IVR call: balance | Received call for balance for account 10025830 undefined | 7 | 2 | 7902 | 78 | ||||||||||||||||||||||||||||||||
| 1085818 | 41010 | 3/6/2023 11:08:49 AM | 3/6/2023 11:09:04 AM | IVR call: statement | Received call for statement for account 10008840 sent message: 37035 | 8 | 2 | 31389 | 79 | ||||||||||||||||||||||||||||||||
| 1085809 | 41009 | 3/6/2023 11:03:26 AM | 3/6/2023 11:03:27 AM | IVR call: balance | Received call for balance for account 10025830 undefined | 7 | 2 | 7902 | 78 | ||||||||||||||||||||||||||||||||
| 7993 | 3/6/2023 10:50:25 AM | 3/6/2023 10:50:28 AM | water | plumber's letter submitted | 6 | 3 | 7026 | 112 | 17 | 2 | 23 | 1 | 96 | 203 | |||||||||||||||||||||||||||
| 1085787 | 41008 | 3/6/2023 10:47:01 AM | 3/6/2023 10:47:02 AM | IVR call: balance | Received call for balance for account 10260059 undefined | 7 | 2 | 5956 | 78 | ||||||||||||||||||||||||||||||||
| 1085785 | 41007 | 3/6/2023 10:46:31 AM | 3/6/2023 10:46:31 AM | IVR call: balance | Received call for balance for account 10068886 undefined | 7 | 2 | 8440 | 78 | ||||||||||||||||||||||||||||||||
| 1085779 | 41006 | 3/6/2023 10:44:13 AM | 3/6/2023 10:44:25 AM | IVR call: statement | Received call for statement for account 10407232 sent message: 37029 | 8 | 2 | 10361 | 79 | ||||||||||||||||||||||||||||||||
| 1085774 | 41005 | 3/6/2023 10:38:32 AM | 3/6/2023 10:38:33 AM | IVR call: balance | Received call for balance for account 10052984 undefined | 7 | 2 | 10488 | 78 | ||||||||||||||||||||||||||||||||
| 1085762 | 41004 | 3/6/2023 10:29:48 AM | 3/6/2023 10:30:08 AM | IVR call: statement | Received call for statement for account 10437995 sent message: 37027 | 8 | 2 | 26219 | 79 |