Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1086466 | 41060 | 3/7/2023 6:11:39 AM | 3/7/2023 6:11:40 AM | IVR call: balance | Received call for balance for account 10266433 undefined | 7 | 2 | 31400 | 78 | ||||||||||||||||||||||||||||||||
| 1086458 | 41059 | 3/7/2023 6:09:04 AM | 3/7/2023 6:09:06 AM | IVR call: balance | Received call for balance for account 10018630 undefined | 7 | 2 | 13549 | 78 | ||||||||||||||||||||||||||||||||
| 1086456 | 41058 | 3/7/2023 6:08:09 AM | 3/7/2023 6:08:33 AM | IVR call: statement | Received call for statement for account 10266433 sent message: 37078 | 8 | 2 | 31400 | 79 | ||||||||||||||||||||||||||||||||
| 1086452 | 41057 | 3/7/2023 6:06:21 AM | 3/7/2023 6:06:38 AM | IVR call: statement | Received call for statement for account 10359850 sent message: 37077 | 8 | 2 | 16346 | 79 | ||||||||||||||||||||||||||||||||
| 1086447 | 41056 | 3/7/2023 6:03:26 AM | 3/7/2023 6:04:07 AM | IVR call: statement | Received call for statement for account 10266433 sent message: 37076 | 8 | 2 | 31400 | 79 | ||||||||||||||||||||||||||||||||
| 1086436 | 41055 | 3/7/2023 5:50:55 AM | 3/7/2023 5:51:09 AM | IVR call: statement | Received call for statement for account 10379191 sent message: 37075 | 8 | 2 | 3920 | 79 | ||||||||||||||||||||||||||||||||
| 1086435 | 41054 | 3/7/2023 5:50:08 AM | 3/7/2023 5:50:09 AM | IVR call: balance | Received call for balance for account 10379191 undefined | 7 | 2 | 3920 | 78 | ||||||||||||||||||||||||||||||||
| 39215 | 3/7/2023 5:21:54 AM | 3/7/2023 5:21:57 AM | Water query | High water bill in June 2022 and February 2023. | 5 | 2 | 28267 | 34 | 77 | 34 | |||||||||||||||||||||||||||||||
| 1086361 | 41053 | 3/7/2023 2:58:38 AM | 3/7/2023 2:58:39 AM | IVR call: balance | Received call for balance for account 10384812 undefined | 7 | 2 | 628 | 78 | ||||||||||||||||||||||||||||||||
| 1086360 | 41052 | 3/7/2023 2:57:38 AM | 3/7/2023 2:57:39 AM | IVR call: balance | Received call for balance for account 10260708 undefined | 7 | 2 | 8786 | 78 | ||||||||||||||||||||||||||||||||
| 1086359 | 41051 | 3/7/2023 2:56:47 AM | 3/7/2023 2:56:49 AM | IVR call: balance | Received call for balance for account 10384812 undefined | 7 | 2 | 628 | 78 | ||||||||||||||||||||||||||||||||
| 1086352 | 41050 | 3/6/2023 7:43:17 PM | 3/6/2023 7:43:18 PM | IVR call: balance | Received call for balance for account 10044610 undefined | 7 | 2 | 4123 | 78 | ||||||||||||||||||||||||||||||||
| 1086350 | 41049 | 3/6/2023 7:35:42 PM | 3/6/2023 7:35:43 PM | IVR call: balance | Received call for balance for account 10018171 undefined | 7 | 2 | 19791 | 78 | ||||||||||||||||||||||||||||||||
| 1086274 | 41048 | 3/6/2023 4:45:56 PM | 3/6/2023 4:46:11 PM | IVR call: statement | Received call for statement for account 10442261 sent message: 37067 | 8 | 2 | 31399 | 79 | ||||||||||||||||||||||||||||||||
| 1086239 | 41047 | 3/6/2023 4:03:17 PM | 3/6/2023 4:03:18 PM | IVR call: balance | Received call for balance for account 10144427 undefined | 7 | 2 | 14308 | 78 | ||||||||||||||||||||||||||||||||
| 1086229 | 41046 | 3/6/2023 3:43:44 PM | 3/6/2023 3:44:01 PM | IVR call: statement | Received call for statement for account 10419619 sent message: 37066 | 8 | 2 | 31398 | 79 | ||||||||||||||||||||||||||||||||
| 1086210 | 41045 | 3/6/2023 3:15:49 PM | 3/6/2023 3:15:50 PM | IVR call: balance | Received call for balance for account 10279288 undefined | 7 | 2 | 3901 | 78 | ||||||||||||||||||||||||||||||||
| 1086159 | 41044 | 3/6/2023 2:24:08 PM | 3/6/2023 2:24:26 PM | IVR call: statement | Received call for statement for account 10368419 sent message: 37065 | 8 | 2 | 27945 | 79 | ||||||||||||||||||||||||||||||||
| 1086131 | 41043 | 3/6/2023 2:16:54 PM | 3/6/2023 2:16:55 PM | IVR call: balance | Received call for balance for account 10434823 undefined | 7 | 2 | 31332 | 78 | ||||||||||||||||||||||||||||||||
| 1086130 | 41042 | 3/6/2023 2:16:03 PM | 3/6/2023 2:16:04 PM | IVR call: balance | Received call for balance for account 10017803 undefined | 7 | 2 | 14796 | 78 |