Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1086886 | 41098 | 3/7/2023 8:36:37 AM | 3/7/2023 8:36:38 AM | IVR call: balance | Received call for balance for account 10038337 undefined | 7 | 2 | 943 | 78 | ||||||||||||||||||||||||||||||||
| 1086883 | 41097 | 3/7/2023 8:35:42 AM | 3/7/2023 8:36:02 AM | IVR call: statement | Received call for statement for account 10364979 sent message: 37116 | 8 | 2 | 5401 | 79 | ||||||||||||||||||||||||||||||||
| 1086884 | 41096 | 3/7/2023 8:35:36 AM | 3/7/2023 8:35:55 AM | IVR call: statement | Received call for statement for account 10395834 sent message: 37115 | 8 | 2 | 4633 | 79 | ||||||||||||||||||||||||||||||||
| 1086880 | 41095 | 3/7/2023 8:35:23 AM | 3/7/2023 8:35:24 AM | IVR call: balance | Received call for balance for account 10038337 undefined | 7 | 2 | 943 | 78 | ||||||||||||||||||||||||||||||||
| 1086877 | 41094 | 3/7/2023 8:34:42 AM | 3/7/2023 8:35:00 AM | IVR call: statement | Received call for statement for account 10402945 sent message: 37114 | 8 | 2 | 4639 | 79 | ||||||||||||||||||||||||||||||||
| 1086874 | 41092 | 3/7/2023 8:33:48 AM | 3/7/2023 8:34:04 AM | IVR call: statement | Received call for statement for account 10375116 sent message: 37113 | 8 | 2 | 4643 | 79 | ||||||||||||||||||||||||||||||||
| 1086871 | 41091 | 3/7/2023 8:32:46 AM | 3/7/2023 8:33:03 AM | IVR call: statement | Received call for statement for account 10406033 sent message: 37112 | 8 | 2 | 4635 | 79 | ||||||||||||||||||||||||||||||||
| 1086868 | 41090 | 3/7/2023 8:31:45 AM | 3/7/2023 8:32:02 AM | IVR call: statement | Received call for statement for account 10405287 sent message: 37111 | 8 | 2 | 4761 | 79 | ||||||||||||||||||||||||||||||||
| 1086867 | 3/7/2023 8:30:47 AM | 3/7/2023 8:30:48 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1086862 | 3/7/2023 8:30:03 AM | 3/7/2023 8:30:04 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1086851 | 41089 | 3/7/2023 8:25:23 AM | 3/7/2023 8:25:25 AM | IVR call: balance | Received call for balance for account 10288584 undefined | 7 | 2 | 17831 | 78 | ||||||||||||||||||||||||||||||||
| 1086844 | 41088 | 3/7/2023 8:22:39 AM | 3/7/2023 8:22:53 AM | IVR call: statement | Received call for statement for account 10152877 sent message: 37107 | 8 | 2 | 16390 | 79 | ||||||||||||||||||||||||||||||||
| 1086756 | 41087 | 3/7/2023 7:53:04 AM | 3/7/2023 7:53:18 AM | IVR call: statement | Received call for statement for account 10424594 sent message: 37103 | 8 | 2 | 17366 | 79 | ||||||||||||||||||||||||||||||||
| 1086731 | 41085 | 3/7/2023 7:41:57 AM | 3/7/2023 7:42:09 AM | IVR call: meter-reading | Received call for meter-reading for account 10168086 Meter reading: [81] Meter type: [water] | 10 | 2 | 2914 | 81 | ||||||||||||||||||||||||||||||||
| 1086709 | 41084 | 3/7/2023 7:37:29 AM | 3/7/2023 7:38:09 AM | IVR call: statement | Received call for statement for account 10264054 sent message: 37102 | 8 | 2 | 17403 | 79 | ||||||||||||||||||||||||||||||||
| 1086706 | 41083 | 3/7/2023 7:35:12 AM | 3/7/2023 7:35:30 AM | IVR call: statement | Received call for statement for account 10392497 sent message: 37101 | 8 | 2 | 14288 | 79 | ||||||||||||||||||||||||||||||||
| 1086704 | 41082 | 3/7/2023 7:34:30 AM | 3/7/2023 7:34:31 AM | IVR call:? | Received call for ? for account 10392497 | 14288 | |||||||||||||||||||||||||||||||||||
| 1086700 | 41081 | 3/7/2023 7:33:33 AM | 3/7/2023 7:33:48 AM | IVR call: meter-reading | Received call for meter-reading for account 10073315 Meter reading: [653] Meter type: [water] | 10 | 2 | 31257 | 81 | ||||||||||||||||||||||||||||||||
| 1086698 | 41080 | 3/7/2023 7:32:30 AM | 3/7/2023 7:32:31 AM | IVR call: balance | Received call for balance for account 10037810 undefined | 7 | 2 | 5769 | 78 | ||||||||||||||||||||||||||||||||
| 1086696 | 41079 | 3/7/2023 7:29:27 AM | 3/7/2023 7:29:43 AM | IVR call: statement | Received call for statement for account 10315291 sent message: 37098 | 8 | 2 | 31403 | 79 |