Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
1087070 41119 3/7/2023 9:43:50 AM 3/7/2023 9:44:22 AM IVR call: statement Received call for statement for account 10162636 sent message: 37129 8 2 31405 79
1087068 41118 3/7/2023 9:42:49 AM 3/7/2023 9:42:51 AM IVR call: balance Received call for balance for account 10162636 undefined 7 2 31405 78
41114 3/7/2023 9:28:07 AM 3/7/2023 9:28:11 AM water query meter changed kindly assist on this acc 673954/736629 6 3 31408 89 17 4 23 1 112 187
1087023 41117 3/7/2023 9:27:25 AM 3/7/2023 9:27:27 AM IVR call: balance Received call for balance for account 10057745 undefined 7 2 25523 78
1087020 41115 3/7/2023 9:26:31 AM 3/7/2023 9:26:32 AM IVR call: balance Received call for balance for account 10057745 undefined 7 2 25523 78
1087014 41113 3/7/2023 9:24:26 AM 3/7/2023 9:24:27 AM IVR call: balance Received call for balance for account 10057745 undefined 7 2 25523 78
41112 3/7/2023 9:14:14 AM 3/7/2023 9:14:17 AM six months policy BO080-Meter Enquiry<div><span style="white-space:pre"> </span></div><div>RmrksDtailBckwFrwdAll</div><div>Stand No: 010 400 ELM07310 00000 0000 0000 Restart from Reading Date:&nbsp;</div><div><br></div><div>Acct No: 10377515 Name: VELLEM Z&amp;VT</div><div>Str. Name: CLIFTON RD 6 Complx:&nbsp;</div><div>Met.Loc: 6 CLIFTON RD Serv Rem:&nbsp;</div><div>Meter No: 090044014 Meter Type: MW08 Print:&nbsp;</div><div>Metr.Book: 113 Route: 1375 Tar-Code: WA0100</div><div>Cable-Cut: Cable-Cut-Date:&nbsp; &nbsp;</div><div>Inst-No: Inst-Type: Interim: Y</div><div>Taken on</div><div>Type</div><div>Reading</div><div>Factor</div><div>Consumption</div><div>RC</div><div>Rmk</div><div>Process-On</div><div>Reader</div><div>2021/05/11 6 2657.000 1.00000 C 2021/07/19 1978</div><div>BO080-Meter Enquiry</div><div><span style="white-space:pre"> </span></div><div><br></div><div>RmrksDtailBckwFrwdAll</div><div>Stand No: 010 400 ELM07310 00000 0000 0000 Restart from Reading Date:&nbsp;</div><div><br></div><div>Acct No: 10377515 Name: VELLEM Z&amp;VT</div><div>Str. Name: CLIFTON RD 6 Complx:&nbsp;</div><div>Met.Loc: 6 CLIFTON RD Serv Rem:&nbsp;</div><div>Meter No: 090044014 Meter Type: MW08 Print:&nbsp;</div><div>Metr.Book: 113 Route: 1375 Tar-Code: WA0100</div><div>Cable-Cut: Cable-Cut-Date:&nbsp; &nbsp;</div><div>Inst-No: Inst-Type: Interim: Y</div><div>Taken on</div><div>Type</div><div>Reading</div><div>Factor</div><div>Consumption</div><div>RC</div><div>Rmk</div><div>Process-On</div><div>Reader</div><div>2021/05/11 6 2657.000 1.00000 C 2021/07/19 1978</div><div>2021/05/10 3 2657.000 1.00000 247.000 C MRC 2021/06/27 1978</div><div>2020/07/14 3 2410.000 1.00000 29.000 C 2020/08/21&nbsp;</div><div>2020/06/13 3 2381.000 1.00000 20.000 C 2020/07/25&nbsp;</div><div>2020/05/17 3 2361.000 1.00000 55.000 C 2020/06/28&nbsp;</div><div>2020/02/17 3 2306.000 1.00000 33.000 C 2020/03/28&nbsp;</div><div>2019/12/18 3 2273.000 1.00000 15.000 C 2020/01/24&nbsp;</div><div>2019/11/19 3 2258.000 1.00000 24.000 C 2019/12/20&nbsp;</div><div>2019/10/15 3 2234.000 1.00000 21.000 C 2019/11/22&nbsp;</div><div>2019/09/15 3 2213.000 1.00000 14.000 C 2019/10/26&nbsp;</div><div>2019/08/15 3 2199.000 1.00000 79.000 C 2019/09/22&nbsp;</div><div>»2020/06/13 3 2381.000 1.00000 20.000 C 2020/07/25&nbsp;</div><div>2020/05/17 3 2361.000 1.00000 55.000 C 2020/06/28&nbsp;</div><div>2020/02/17 3 2306.000 1.00000 33.000 C 2020/03/28&nbsp;</div><div>2019/12/18 3 2273.000 1.00000 15.000 C 2020/01/24&nbsp;</div><div>2019/11/19 3 2258.000 1.00000 24.000 C 2019/12/20&nbsp;</div><div>2019/10/15 3 2234.000 1.00000 21.000 C 2019/11/22&nbsp;</div><div>2019/09/15 3 2213.000 1.00000 14.000 C 2019/10/26&nbsp;</div><div>2019/08/15 3 2199.000 1.00000 79.000 C 2019/09/22&nbsp;</div><div>»</div> 6 3 31407 89 15 4 23 1 101 187
1086986 41111 3/7/2023 9:05:38 AM 3/7/2023 9:05:54 AM IVR call: statement Received call for statement for account 10213178 sent message: 37122 8 2 26832 79
1086955 41110 3/7/2023 8:59:43 AM 3/7/2023 8:59:45 AM IVR call: balance Received call for balance for account 10424531 undefined 7 2 27297 78
1086954 41109 3/7/2023 8:59:29 AM 3/7/2023 8:59:30 AM IVR call: balance Received call for balance for account 10389022 undefined 7 2 7180 78
1086952 41108 3/7/2023 8:58:56 AM 3/7/2023 8:58:57 AM IVR call: balance Received call for balance for account 10389022 undefined 7 2 7180 78
1086948 41107 3/7/2023 8:56:18 AM 3/7/2023 8:56:19 AM IVR call:? Received call for ? for account 10000614 4604
1086947 41106 3/7/2023 8:56:11 AM 3/7/2023 8:56:33 AM IVR call: statement Received call for statement for account 10357838 sent message: 37121 8 2 31406 79
1086934 41105 3/7/2023 8:53:18 AM 3/7/2023 8:53:39 AM IVR call: statement Received call for statement for account 10357838 sent message: 37120 8 2 31406 79
1086931 41104 3/7/2023 8:52:54 AM 3/7/2023 8:52:55 AM IVR call: balance Received call for balance for account 10251672 undefined 7 2 13428 78
1086916 41103 3/7/2023 8:46:16 AM 3/7/2023 8:46:17 AM IVR call: balance Received call for balance for account 10442261 undefined 7 2 31399 78
1086894 41102 3/7/2023 8:38:00 AM 3/7/2023 8:38:17 AM IVR call: statement Received call for statement for account 10297197 sent message: 37118 8 2 7445 79
1086890 41101 3/7/2023 8:37:26 AM 3/7/2023 8:37:27 AM IVR call: balance Received call for balance for account 10261939 undefined 7 2 13485 78
1086889 41100 3/7/2023 8:37:23 AM 3/7/2023 8:37:24 AM IVR call: balance Received call for balance for account 10038337 undefined 7 2 943 78
1086888 41099 3/7/2023 8:36:42 AM 3/7/2023 8:36:58 AM IVR call: statement Received call for statement for account 10266117 sent message: 37117 8 2 4647 79