Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
1087214 41139 3/7/2023 10:27:48 AM 3/7/2023 10:27:49 AM IVR call: balance Received call for balance for account 10017946 undefined 7 2 4814 78
1087212 41138 3/7/2023 10:27:17 AM 3/7/2023 10:27:18 AM IVR call: balance Received call for balance for account 10008522 undefined 7 2 31414 78
1087207 41137 3/7/2023 10:26:18 AM 3/7/2023 10:26:20 AM IVR call: balance Received call for balance for account 10017946 undefined 7 2 4814 78
1087199 41136 3/7/2023 10:22:44 AM 3/7/2023 10:22:44 AM IVR call: balance Received call for balance for account 70076195 undefined 7 2 31413 78
1087196 41135 3/7/2023 10:21:49 AM 3/7/2023 10:21:50 AM IVR call: balance Received call for balance for account 10293414 undefined 7 2 5240 78
1087175 41134 3/7/2023 10:18:10 AM 3/7/2023 10:18:27 AM IVR call: statement Received call for statement for account 10441918 sent message: 37140 8 2 31412 79
1087166 41133 3/7/2023 10:15:19 AM 3/7/2023 10:15:20 AM IVR call: balance Received call for balance for account 10074381 undefined 7 2 7099 78
1087160 41132 3/7/2023 10:11:55 AM 3/7/2023 10:11:57 AM IVR call: balance Received call for balance for account 10370760 undefined 7 2 31411 78
1087145 41131 3/7/2023 10:09:25 AM 3/7/2023 10:09:26 AM IVR call: balance Received call for balance for account 10384812 undefined 7 2 628 78
1087128 41130 3/7/2023 10:04:07 AM 3/7/2023 10:04:39 AM IVR call: statement Received call for statement for account 10060465 sent message: 37135 8 2 6212 79
1087126 41129 3/7/2023 10:03:18 AM 3/7/2023 10:03:37 AM IVR call: statement Received call for statement for account 10405842 sent message: 37134 8 2 6265 79
1087120 41128 3/7/2023 9:59:12 AM 3/7/2023 9:59:13 AM IVR call: balance Received call for balance for account 10162636 undefined 7 2 31405 78
1087116 41127 3/7/2023 9:58:28 AM 3/7/2023 9:58:29 AM IVR call: balance Received call for balance for account 10284807 undefined 7 2 21820 78
1087113 41126 3/7/2023 9:57:25 AM 3/7/2023 9:57:26 AM IVR call: balance Received call for balance for account 10284804 undefined 7 2 19171 78
9914 3/7/2023 9:55:53 AM 3/7/2023 9:55:56 AM WATER SUBMITTED PLUMBERS LETTER FOR A FIXED LEAK IN 2020 6 3 1292 114 17 2 23 1 96 201
1087107 41125 3/7/2023 9:55:40 AM 3/7/2023 9:55:41 AM IVR call: balance Received call for balance for account 10263645 undefined 7 2 4085 78
1087095 41123 3/7/2023 9:51:05 AM 3/7/2023 9:51:06 AM IVR call:? Received call for ? for account 10106446 31410
1087094 41122 3/7/2023 9:50:41 AM 3/7/2023 9:50:42 AM IVR call: balance Received call for balance for account 10290901 undefined 7 2 23329 78
1087090 41121 3/7/2023 9:49:13 AM 3/7/2023 9:49:30 AM IVR call: statement Received call for statement for account 10290410 sent message: 37131 8 2 9405 79
1087078 41120 3/7/2023 9:47:24 AM 3/7/2023 9:47:47 AM IVR call: statement Received call for statement for account 10047371 sent message: 37130 8 2 7484 79