Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
1164668 48466 5/29/2023 10:04:55 AM 5/29/2023 10:04:56 AM IVR call: balance Received call for balance for account 10025611 undefined 7 2 6784 78
1164666 48464 5/29/2023 10:04:14 AM 5/29/2023 10:04:15 AM IVR call: balance Received call for balance for account 10427112 undefined 7 2 3923 78
1164662 48463 5/29/2023 10:03:25 AM 5/29/2023 10:03:26 AM IVR call: balance Received call for balance for account 10442528 undefined 7 2 31244 78
1164659 48462 5/29/2023 10:01:52 AM 5/29/2023 10:01:53 AM IVR call: balance Received call for balance for account 10427112 undefined 7 2 3923 78
1164654 48461 5/29/2023 10:00:23 AM 5/29/2023 10:00:44 AM IVR call: statement Received call for statement for account 10442528 sent message: 42884 8 2 31244 79
1164653 48460 5/29/2023 9:59:47 AM 5/29/2023 9:59:48 AM IVR call: balance Received call for balance for account 10389764 undefined 7 2 3872 78
1164652 48459 5/29/2023 9:59:29 AM 5/29/2023 9:59:31 AM IVR call: balance Received call for balance for account 20049133 undefined 7 2 5730 78
1164650 48458 5/29/2023 9:59:09 AM 5/29/2023 9:59:11 AM IVR call: balance Received call for balance for account 10442528 undefined 7 2 31244 78
1164651 48457 5/29/2023 9:58:55 AM 5/29/2023 9:58:56 AM IVR call: balance Received call for balance for account 10345628 undefined 7 2 5156 78
1164647 48456 5/29/2023 9:57:32 AM 5/29/2023 9:57:33 AM IVR call: balance Received call for balance for account 20049133 undefined 7 2 5730 78
1164642 48455 5/29/2023 9:54:16 AM 5/29/2023 9:54:17 AM IVR call: balance Received call for balance for account 10265726 undefined 7 2 11099 78
1164627 48454 5/29/2023 9:49:13 AM 5/29/2023 9:49:15 AM IVR call: balance Received call for balance for account 10011068 undefined 7 2 8538 78
1164626 48453 5/29/2023 9:49:02 AM 5/29/2023 9:49:03 AM IVR call: balance Received call for balance for account 10063347 undefined 7 2 14517 78
1164625 48452 5/29/2023 9:49:00 AM 5/29/2023 9:49:17 AM IVR call: statement Received call for statement for account 10405817 sent message: 42874 8 2 29966 79
1164624 48451 5/29/2023 9:48:02 AM 5/29/2023 9:48:03 AM IVR call: balance Received call for balance for account 10063347 undefined 7 2 14517 78
1164620 48450 5/29/2023 9:46:47 AM 5/29/2023 9:46:48 AM IVR call: balance Received call for balance for account 10285402 undefined 7 2 27139 78
1164616 48449 5/29/2023 9:44:03 AM 5/29/2023 9:44:04 AM IVR call: balance Received call for balance for account 10285402 undefined 7 2 27139 78
1164604 48448 5/29/2023 9:36:16 AM 5/29/2023 9:36:32 AM IVR call: statement Received call for statement for account 10386075 sent message: 42873 8 2 33424 79
1164598 48447 5/29/2023 9:31:33 AM 5/29/2023 9:31:34 AM IVR call: balance Received call for balance for account 10420800 undefined 7 2 10574 78
1164597 48446 5/29/2023 9:30:47 AM 5/29/2023 9:30:48 AM IVR call: balance Received call for balance for account 10420800 undefined 7 2 10574 78