Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
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| 39273 | 3/8/2023 7:28:19 AM | 4/30/2023 9:37:43 AM | Cancellation of Account 10034898 | Please can you assist. We have sold the property linked to this account number 10034898 and we are needing to close our municipal account and have the amount in credit re-imbursed to ourselves. | 23 | 3 | 30860 | 5 | 2 | 23 | 6 | 76 | 145802 | 3056 | 4 | ||||||||||||||||||||||||||
| 1088136 | 41192 | 3/8/2023 7:28:14 AM | 3/8/2023 7:28:16 AM | IVR call: balance | Received call for balance for account 10433641 undefined | 7 | 2 | 30063 | 78 | ||||||||||||||||||||||||||||||||
| 1088135 | 41191 | 3/8/2023 7:25:54 AM | 3/8/2023 7:25:55 AM | IVR call: balance | Received call for balance for account 10026455 undefined | 7 | 2 | 3944 | 78 | ||||||||||||||||||||||||||||||||
| 41190 | 3/8/2023 7:03:14 AM | 3/8/2023 7:03:18 AM | WATER | PLEASE SPLIT THE CONSUMPTION | 6 | 3 | 31429 | 114 | 17 | 2 | 23 | 1 | 112 | 201 | |||||||||||||||||||||||||||
| 41189 | 3/8/2023 6:55:09 AM | 3/8/2023 6:55:39 AM | water | water leak fixed by plumber.<div>plumber's letter fixed.</div> | 6 | 3 | 31428 | 112 | 17 | 2 | 23 | 1 | 96 | 203 | 203 | ||||||||||||||||||||||||||
| 1088032 | 41188 | 3/8/2023 6:48:09 AM | 3/8/2023 6:48:10 AM | IVR call: balance | Received call for balance for account 10268156 undefined | 7 | 2 | 27684 | 78 | ||||||||||||||||||||||||||||||||
| 41187 | 3/8/2023 6:45:28 AM | 3/8/2023 6:45:29 AM | late termination | rate late termination | 6 | 3 | 31427 | 109 | 5 | 2 | 23 | 8 | 118 | 206 | |||||||||||||||||||||||||||
| 21647 | 3/8/2023 6:42:07 AM | 3/8/2023 6:42:10 AM | Account Closure | I hereby consent to Buffalo City Metropolitan Municipality terminating the account 20155974 linked to the store BROWNS & WEIRS CASH & CARRY KING WILLIAMS TOWN which is no longer trading effectively from 9 January 2023 and the deposit of R 235.00 held on it be refunded. | 23 | 3 | 29678 | 5 | 2 | 23 | 6 | 122 | 1768 | ||||||||||||||||||||||||||||
| 1088011 | 41186 | 3/8/2023 6:40:18 AM | 3/8/2023 6:40:19 AM | IVR call: balance | Received call for balance for account 10205140 undefined | 7 | 2 | 22169 | 78 | ||||||||||||||||||||||||||||||||
| 1088005 | 41185 | 3/8/2023 6:37:26 AM | 3/8/2023 6:37:27 AM | IVR call: balance | Received call for balance for account 10443107 undefined | 7 | 2 | 31426 | 78 | ||||||||||||||||||||||||||||||||
| 1088003 | 41184 | 3/8/2023 6:36:45 AM | 3/8/2023 6:36:47 AM | IVR call: balance | Received call for balance for account 10443107 undefined | 7 | 2 | 31426 | 78 | ||||||||||||||||||||||||||||||||
| 1087979 | 41183 | 3/8/2023 6:28:19 AM | 3/8/2023 6:28:35 AM | IVR call: statement | Received call for statement for account 10443107 sent message: 37184 | 8 | 2 | 31426 | 79 | ||||||||||||||||||||||||||||||||
| 1087972 | 41182 | 3/8/2023 6:23:45 AM | 3/8/2023 6:24:03 AM | IVR call: statement | Received call for statement for account 10425347 sent message: 37183 | 8 | 2 | 31425 | 79 | ||||||||||||||||||||||||||||||||
| 41181 | 3/8/2023 6:12:50 AM | 3/8/2023 6:12:53 AM | two water meters | please close old meter charging interims | 6 | 3 | 31424 | 112 | 17 | 2 | 23 | 1 | 112 | 203 | |||||||||||||||||||||||||||
| 1087926 | 41180 | 3/8/2023 5:38:05 AM | 3/8/2023 5:38:31 AM | IVR call: statement | Received call for statement for account 10440430 sent message: 37180 | 8 | 2 | 31423 | 79 | ||||||||||||||||||||||||||||||||
| 1087925 | 41179 | 3/8/2023 5:37:03 AM | 3/8/2023 5:37:04 AM | IVR call: balance | Received call for balance for account 10440430 undefined | 7 | 2 | 31423 | 78 | ||||||||||||||||||||||||||||||||
| 18478 | 3/8/2023 5:27:57 AM | 3/8/2023 5:27:59 AM | Seven To Nine - Extra Charge for Trade Effluent | On the Feb 2023 statement, we are being charge extra for Trade Effluent, amount of R10 595.24, including vat. Why is there an extra charge? We are already paying a monthly charge for Trade Effluent, amount of R5172.10 including vat. | 23 | 3 | 31422 | 5 | 2 | 23 | 93 | 119 | 1196 | ||||||||||||||||||||||||||||
| 1087912 | 41178 | 3/8/2023 5:22:34 AM | 3/8/2023 5:22:35 AM | IVR call: balance | Received call for balance for account 10005511 undefined | 7 | 2 | 6955 | 78 | ||||||||||||||||||||||||||||||||
| 1087849 | 41177 | 3/7/2023 7:50:26 PM | 3/7/2023 7:50:27 PM | IVR call: balance | Received call for balance for account 10406206 undefined | 7 | 2 | 5641 | 78 | ||||||||||||||||||||||||||||||||
| 1087836 | 41175 | 3/7/2023 6:16:34 PM | 3/7/2023 6:16:35 PM | IVR call: balance | Received call for balance for account 10168614 undefined | 7 | 2 | 14295 | 78 |