Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
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| 1088419 | 41212 | 3/8/2023 9:04:40 AM | 3/8/2023 9:04:55 AM | IVR call: meter-reading | Received call for meter-reading for account 10113765 Meter reading: [1238] Meter type: [water] | 10 | 2 | 1304 | 81 | ||||||||||||||||||||||||||||||||
| 40712 | 3/8/2023 9:03:57 AM | 3/8/2023 9:05:26 AM | consumer charged twice as from 2021/03 to 2021/11/25 | consumer charged twice as from 2021/03 - 2021/11 no adjustment made for water | 30 | 3 | 31309 | 223 | 2 | 1 | 112 | 1968 | 1968 | ||||||||||||||||||||||||||||
| 1088392 | 41210 | 3/8/2023 8:52:40 AM | 3/8/2023 8:53:04 AM | IVR call: statement | Received call for statement for account 10411732 sent message: 37206 | 8 | 2 | 16220 | 79 | ||||||||||||||||||||||||||||||||
| 1088374 | 41209 | 3/8/2023 8:47:02 AM | 3/8/2023 8:47:04 AM | IVR call: balance | Received call for balance for account 10026262 undefined | 7 | 2 | 5082 | 78 | ||||||||||||||||||||||||||||||||
| 1088367 | 41208 | 3/8/2023 8:45:38 AM | 3/8/2023 8:45:40 AM | IVR call: balance | Received call for balance for account 10026262 undefined | 7 | 2 | 5082 | 78 | ||||||||||||||||||||||||||||||||
| 1088346 | 41207 | 3/8/2023 8:37:15 AM | 3/8/2023 8:38:05 AM | IVR call: statement | Received call for statement for account 10441922 sent message: 37205 | 8 | 2 | 31434 | 79 | ||||||||||||||||||||||||||||||||
| 1088336 | 41206 | 3/8/2023 8:35:22 AM | 3/8/2023 8:35:24 AM | IVR call: balance | Received call for balance for account 10272931 undefined | 7 | 2 | 4229 | 78 | ||||||||||||||||||||||||||||||||
| 1088314 | 41205 | 3/8/2023 8:25:34 AM | 3/8/2023 8:25:39 AM | IVR call: balance | Received call for balance for account 10219443 undefined | 7 | 2 | 6413 | 78 | ||||||||||||||||||||||||||||||||
| 41204 | 3/8/2023 8:24:46 AM | 3/8/2023 8:24:53 AM | LATE ETRMINATION | PLEASE TRANSFER WATER TO THE NEW OWNERS ACCOUNT(LATE TERMINATION) | 6 | 3 | 31433 | 114 | 17 | 2 | 23 | 1 | 112 | 201 | |||||||||||||||||||||||||||
| 1088303 | 41203 | 3/8/2023 8:22:03 AM | 3/8/2023 8:22:04 AM | IVR call: balance | Received call for balance for account 10176960 undefined | 7 | 2 | 31432 | 78 | ||||||||||||||||||||||||||||||||
| 1088292 | 41202 | 3/8/2023 8:17:34 AM | 3/8/2023 8:18:00 AM | IVR call: statement | Received call for statement for account 10271669 sent message: 37202 | 8 | 2 | 31431 | 79 | ||||||||||||||||||||||||||||||||
| 1088279 | 41201 | 3/8/2023 8:10:33 AM | 3/8/2023 8:10:34 AM | IVR call: balance | Received call for balance for account 10176960 undefined | 7 | 2 | 31432 | 78 | ||||||||||||||||||||||||||||||||
| 1088278 | 41200 | 3/8/2023 8:09:05 AM | 3/8/2023 8:09:06 AM | IVR call: balance | Received call for balance for account 10176960 undefined | 7 | 2 | 31432 | 78 | ||||||||||||||||||||||||||||||||
| 1088240 | 41199 | 3/8/2023 7:58:34 AM | 3/8/2023 7:58:34 AM | IVR call:? | Received call for ? for account 10061005 | 4687 | |||||||||||||||||||||||||||||||||||
| 1088195 | 41198 | 3/8/2023 7:48:08 AM | 3/8/2023 7:48:09 AM | IVR call: balance | Received call for balance for account 10430057 undefined | 7 | 2 | 15733 | 78 | ||||||||||||||||||||||||||||||||
| 1088191 | 41197 | 3/8/2023 7:47:10 AM | 3/8/2023 7:47:12 AM | IVR call: balance | Received call for balance for account 10408344 undefined | 7 | 2 | 540 | 78 | ||||||||||||||||||||||||||||||||
| 1088173 | 41196 | 3/8/2023 7:43:02 AM | 3/8/2023 7:43:03 AM | IVR call: balance | Received call for balance for account 10271669 undefined | 7 | 2 | 31431 | 78 | ||||||||||||||||||||||||||||||||
| 1088172 | 41195 | 3/8/2023 7:42:51 AM | 3/8/2023 7:43:05 AM | IVR call: statement | Received call for statement for account 10417073 sent message: 37199 | 8 | 2 | 23407 | 79 | ||||||||||||||||||||||||||||||||
| 1088170 | 41194 | 3/8/2023 7:42:47 AM | 3/8/2023 7:43:03 AM | IVR call: statement | Received call for statement for account 10433641 sent message: 37198 | 8 | 2 | 30063 | 79 | ||||||||||||||||||||||||||||||||
| 41193 | 3/8/2023 7:35:50 AM | 3/8/2023 7:35:51 AM | six months policy | Stand No: 080 010 NU600967 00000 0000 0000 Restart from Reading Date: <div><br></div><div>Acct No: 10406077 Name: KLAAS NS</div><div>Str. Name: ZONE 10 NU 00967/00 Complx: </div><div>Met.Loc: . ZONE 10 NU 00967/00 Serv Rem: </div><div>Meter No: BORF417 Meter Type: MW08 Print: </div><div>Metr.Book: 767 Route: 430 Tar-Code: WA0IND</div><div>Cable-Cut: Cable-Cut-Date: </div><div>Inst-No: Inst-Type: Interim: Y</div><div>Taken on</div><div>Type</div><div>Reading</div><div>Factor</div><div>Consumption</div><div>RC</div><div>Rmk</div><div>Process-On</div><div>Reader</div><div>2023/02/19 3 4844.000 1.00000 16.000 C </div><div>2023/01/19 3 4828.000 1.00000 22.000 C 2023/02/25 </div><div>2022/12/19 3 4806.000 1.00000 15.000 C VBD 2023/01/27 ZZZZZZ</div><div>2022/11/19 3 4791.000 1.00000 17.000 C 2022/12/24 ZZZZZZ</div><div>2022/10/26 3 4774.000 1.00000 20.000 C 2022/11/26 ZZZZZZ</div><div>2022/09/30 3 4754.000 1.00000 12.000 C VBD 2022/10/23 ZZZZZZ</div><div>2022/08/30 3 4742.000 1.00000 39.000 C MR 2022/09/25 ZZZZZZ</div><div>2022/06/30 3 4703.000 1.00000 10.000 C MR 2022/08/02 ZZZZZZ</div><div>2022/05/07 3 4693.000 1.00000 240.000 C MR 2022/06/25 ZZZZZZ</div><div>2021/01/04 3 4453.000 1.00000 27.000 C 2021/02/23 ZZZZZZ</div><div>2020/11/13 3 4426.000 1.00000 C 2020/12/27 ZZZZZZ</div> | 6 | 3 | 31430 | 89 | 15 | 4 | 23 | 1 | 101 | 187 |