Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
41274 3/9/2023 6:47:55 AM 3/9/2023 6:47:58 AM HIGH CONSUMPTION OLD METER NO.160203109 READING 1250,NEW METER NO. 212082069 READING 960 30 3 31459 84 4 1 112 192
1089312 41273 3/9/2023 6:33:48 AM 3/9/2023 6:33:49 AM IVR call: balance Received call for balance for account 10062736 undefined 7 2 13393 78
1089310 41272 3/9/2023 6:32:55 AM 3/9/2023 6:32:56 AM IVR call: balance Received call for balance for account 10062736 undefined 7 2 13393 78
1089296 41271 3/9/2023 6:30:11 AM 3/9/2023 6:30:32 AM IVR call: statement Received call for statement for account 10009516 sent message: 37323 8 2 31458 79
1089295 41270 3/9/2023 6:30:09 AM 3/9/2023 6:30:10 AM IVR call: balance Received call for balance for account 10433750 undefined 7 2 13067 78
1089286 41269 3/9/2023 6:23:52 AM 3/9/2023 6:23:53 AM IVR call: balance Received call for balance for account 10298275 undefined 7 2 8374 78
1089280 41268 3/9/2023 6:20:56 AM 3/9/2023 6:20:57 AM IVR call: balance Received call for balance for account 10005849 undefined 7 2 5230 78
1089277 41267 3/9/2023 6:18:21 AM 3/9/2023 6:18:40 AM IVR call: statement Received call for statement for account 10366826 sent message: 37322 8 2 31457 79
1089270 41266 3/9/2023 6:16:02 AM 3/9/2023 6:16:03 AM IVR call: balance Received call for balance for account 10005754 undefined 7 2 1568 78
1089255 41265 3/9/2023 6:11:59 AM 3/9/2023 6:12:00 AM IVR call: balance Received call for balance for account 10036014 undefined 7 2 3918 78
1089254 41264 3/9/2023 6:11:01 AM 3/9/2023 6:11:02 AM IVR call: balance Received call for balance for account 10036014 undefined 7 2 3918 78
1089253 41263 3/9/2023 6:08:54 AM 3/9/2023 6:08:54 AM IVR call:? Received call for ? for account 10298275 8374
1089230 41262 3/9/2023 5:41:29 AM 3/9/2023 5:41:54 AM IVR call: statement Received call for statement for account 10415588 sent message: 37321 8 2 24873 79
1089140 41261 3/8/2023 5:39:52 PM 3/8/2023 5:39:53 PM IVR call: balance Received call for balance for account 10109400 undefined 7 2 31439 78
1089090 41260 3/8/2023 3:49:34 PM 3/8/2023 3:49:35 PM IVR call: balance Received call for balance for account 10341810 undefined 7 2 31456 78
1089069 41259 3/8/2023 3:28:15 PM 3/8/2023 3:28:16 PM IVR call: balance Received call for balance for account 10369044 undefined 7 2 25831 78
41255 3/8/2023 3:11:31 PM 3/8/2023 3:11:34 PM Account Closure Hi there, I am contacting for the closure of our BCMM account. Our home as successfully transfered to the new owner last month and we would like for the account to be closed and the credit on the account be remitted to the below account: Name: BH Omipidan Account Number: 62194256593 Bank: FNB If there are any enquiries, please reach out to me at: seedof007@gmail.com 23 3 18157 5 2 23 6 76 3174
1089053 41256 3/8/2023 3:04:11 PM 3/8/2023 3:04:12 PM IVR call: balance Received call for balance for account 10065430 undefined 7 2 31455 78
1089020 41254 3/8/2023 2:32:10 PM 3/8/2023 2:32:36 PM IVR call: statement Received call for statement for account 10108347 sent message: 37317 8 2 9124 79
1089014 41253 3/8/2023 2:27:19 PM 3/8/2023 2:27:20 PM IVR call: balance Received call for balance for account 10255633 undefined 7 2 31281 78