Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
1092203 41444 3/11/2023 4:22:04 PM 3/11/2023 4:22:05 PM IVR call: balance Received call for balance for account 10434728 undefined 7 2 26935 78
1092075 41443 3/11/2023 12:23:17 PM 3/11/2023 12:23:18 PM IVR call: balance Received call for balance for account 10069869 undefined 7 2 20871 78
1092072 41442 3/11/2023 12:21:57 PM 3/11/2023 12:21:58 PM IVR call: balance Received call for balance for account 10069869 undefined 7 2 20871 78
1092071 41441 3/11/2023 12:20:46 PM 3/11/2023 12:20:47 PM IVR call: balance Received call for balance for account 10069869 undefined 7 2 20871 78
1092006 41440 3/11/2023 10:12:21 AM 3/11/2023 10:12:22 AM IVR call: balance Received call for balance for account 10067030 undefined 7 2 17991 78
1091833 41439 3/11/2023 8:10:52 AM 3/11/2023 8:10:53 AM IVR call: balance Received call for balance for account 10037418 undefined 7 2 4461 78
1091830 41438 3/11/2023 8:08:45 AM 3/11/2023 8:08:46 AM IVR call: balance Received call for balance for account 10037418 undefined 7 2 4461 78
1091819 41437 3/11/2023 7:51:49 AM 3/11/2023 7:51:49 AM IVR call: balance Received call for balance for account 10436183 undefined 7 2 17987 78
1091803 41436 3/11/2023 7:42:04 AM 3/11/2023 7:42:05 AM IVR call: balance Received call for balance for account 10024379 undefined 7 2 3935 78
1091801 41435 3/11/2023 7:40:14 AM 3/11/2023 7:40:15 AM IVR call: balance Received call for balance for account 10006980 undefined 7 2 8867 78
1091729 41434 3/11/2023 6:49:58 AM 3/11/2023 6:49:59 AM IVR call: balance Received call for balance for account 10005819 undefined 7 2 6730 78
1091668 41433 3/11/2023 6:04:58 AM 3/11/2023 6:04:59 AM IVR call: balance Received call for balance for account 10296855 undefined 7 2 7917 78
41432 3/11/2023 5:39:33 AM 3/11/2023 5:40:37 AM abnormal reading Incorrect reading on 15/10/22, pls verify 23 3 31523 39 17 4 23 1 111 39 39
20643 3/11/2023 5:14:20 AM 3/11/2023 5:14:23 AM No Bill Recieved I Have Not received my bill for the Following Month Seems to Be a Yearly thing where i have to report it once a year to start receiving the bill again on EMAIL 23 3 20436 5 2 23 8 118 1580
1091589 41431 3/11/2023 4:53:45 AM 3/11/2023 4:53:46 AM IVR call: balance Received call for balance for account 10360196 undefined 7 2 3067 78
1091531 41430 3/10/2023 5:35:12 PM 3/10/2023 5:35:13 PM IVR call: balance Received call for balance for account 10429504 undefined 7 2 31522 78
1091506 41429 3/10/2023 5:21:36 PM 3/10/2023 5:21:37 PM IVR call: balance Received call for balance for account 10433220 undefined 7 2 16532 78
1091500 41428 3/10/2023 5:09:59 PM 3/10/2023 5:10:00 PM IVR call: balance Received call for balance for account 10375872 undefined 7 2 19181 78
1091486 41427 3/10/2023 4:35:22 PM 3/10/2023 4:35:44 PM IVR call: statement Received call for statement for account 10328926 sent message: 37540 8 2 6929 79
1091481 41426 3/10/2023 4:32:47 PM 3/10/2023 4:32:48 PM IVR call: balance Received call for balance for account 10006925 undefined 7 2 31521 78