Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 588 | 3/13/2023 7:10:33 AM | 3/13/2023 7:10:36 AM | water | high water consumption | 6 | 3 | 827 | 112 | 17 | 2 | 23 | 1 | 111 | 203 | |||||||||||||||||||||||||||
| 1092852 | 41481 | 3/13/2023 6:42:12 AM | 3/13/2023 6:42:13 AM | IVR call: balance | Received call for balance for account 10011547 undefined | 7 | 2 | 6899 | 78 | ||||||||||||||||||||||||||||||||
| 1092846 | 41480 | 3/13/2023 6:40:58 AM | 3/13/2023 6:41:00 AM | IVR call: balance | Received call for balance for account 10043485 undefined | 7 | 2 | 10088 | 78 | ||||||||||||||||||||||||||||||||
| 1092840 | 41479 | 3/13/2023 6:39:08 AM | 3/13/2023 6:39:09 AM | IVR call:? | Received call for ? for account 10043485 | 10088 | |||||||||||||||||||||||||||||||||||
| 1092832 | 41478 | 3/13/2023 6:37:13 AM | 3/13/2023 6:37:28 AM | IVR call: statement | Received call for statement for account 70052223 sent message: 37735 | 8 | 2 | 31532 | 79 | ||||||||||||||||||||||||||||||||
| 1092830 | 41477 | 3/13/2023 6:36:05 AM | 3/13/2023 6:36:06 AM | IVR call:? | Received call for ? for account 70052223 | 31532 | |||||||||||||||||||||||||||||||||||
| 1092823 | 41476 | 3/13/2023 6:31:52 AM | 3/13/2023 6:31:53 AM | IVR call:? | Received call for ? for account 10424875 | 31531 | |||||||||||||||||||||||||||||||||||
| 1092820 | 41475 | 3/13/2023 6:30:51 AM | 3/13/2023 6:30:52 AM | IVR call: balance | Received call for balance for account 10101220 undefined | 7 | 2 | 31530 | 78 | ||||||||||||||||||||||||||||||||
| 1092819 | 41474 | 3/13/2023 6:30:12 AM | 3/13/2023 6:30:36 AM | IVR call: statement | Received call for statement for account 10424875 sent message: 37734 | 8 | 2 | 31531 | 79 | ||||||||||||||||||||||||||||||||
| 1092816 | 41473 | 3/13/2023 6:29:27 AM | 3/13/2023 6:29:28 AM | IVR call: balance | Received call for balance for account 10101220 undefined | 7 | 2 | 31530 | 78 | ||||||||||||||||||||||||||||||||
| 1092814 | 41472 | 3/13/2023 6:28:31 AM | 3/13/2023 6:28:47 AM | IVR call: statement | Received call for statement for account 70100537 sent message: 37733 | 8 | 2 | 31529 | 79 | ||||||||||||||||||||||||||||||||
| 1092774 | 41471 | 3/13/2023 6:06:21 AM | 3/13/2023 6:06:22 AM | IVR call: balance | Received call for balance for account 10152663 undefined | 7 | 2 | 6912 | 78 | ||||||||||||||||||||||||||||||||
| 1092771 | 41470 | 3/13/2023 6:05:27 AM | 3/13/2023 6:05:28 AM | IVR call: balance | Received call for balance for account 10036353 undefined | 7 | 2 | 6909 | 78 | ||||||||||||||||||||||||||||||||
| 1092754 | 41469 | 3/13/2023 5:45:11 AM | 3/13/2023 5:45:34 AM | IVR call: statement | Received call for statement for account 10100176 sent message: 37732 | 8 | 2 | 21065 | 79 | ||||||||||||||||||||||||||||||||
| 1092743 | 41468 | 3/13/2023 5:37:00 AM | 3/13/2023 5:37:01 AM | IVR call: balance | Received call for balance for account 10400441 undefined | 7 | 2 | 13657 | 78 | ||||||||||||||||||||||||||||||||
| 1092737 | 41467 | 3/13/2023 5:04:10 AM | 3/13/2023 5:04:25 AM | IVR call: statement | Received call for statement for account 10342173 sent message: 37731 | 8 | 2 | 31528 | 79 | ||||||||||||||||||||||||||||||||
| 1092732 | 41466 | 3/13/2023 4:48:29 AM | 3/13/2023 4:48:31 AM | IVR call: balance | Received call for balance for account 10144427 undefined | 7 | 2 | 14308 | 78 | ||||||||||||||||||||||||||||||||
| 1092707 | 41465 | 3/13/2023 3:58:30 AM | 3/13/2023 3:58:31 AM | IVR call: balance | Received call for balance for account 10036441 undefined | 7 | 2 | 13051 | 78 | ||||||||||||||||||||||||||||||||
| 1092706 | 41464 | 3/13/2023 3:50:40 AM | 3/13/2023 3:50:41 AM | IVR call: balance | Received call for balance for account 10360196 undefined | 7 | 2 | 3067 | 78 | ||||||||||||||||||||||||||||||||
| 1092704 | 3/13/2023 3:49:41 AM | 3/13/2023 3:49:41 AM | IVR call:? | Received call for ? for account undefined |