Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1164814 | 48497 | 5/29/2023 11:00:13 AM | 5/29/2023 11:00:14 AM | IVR call: balance | Received call for balance for account 10279623 undefined | 7 | 2 | 29211 | 78 | ||||||||||||||||||||||||||||||||
| 1164811 | 48496 | 5/29/2023 10:59:27 AM | 5/29/2023 10:59:43 AM | IVR call: statement | Received call for statement for account 10396061 sent message: 42941 | 8 | 2 | 18679 | 79 | ||||||||||||||||||||||||||||||||
| 1164804 | 5/29/2023 10:55:37 AM | 5/29/2023 10:55:37 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1164801 | 48495 | 5/29/2023 10:55:11 AM | 5/29/2023 10:55:12 AM | IVR call:? | Received call for ? for account 10005876 | 26733 | |||||||||||||||||||||||||||||||||||
| 11901 | 5/29/2023 10:53:22 AM | 5/29/2023 10:53:25 AM | Bulk Meter OEW | Bulk Meter 202024245, we do not have this meter and yet we are charged for it. | 23 | 3 | 10681 | 17 | 2 | 23 | 1 | 112 | 273 | ||||||||||||||||||||||||||||
| 11901 | 5/29/2023 10:52:11 AM | 5/29/2023 10:52:15 AM | Bulk Meter OEW | Bulk Meter 202024278, we do not have this meter and yet we are charged for it. | 23 | 3 | 10681 | 17 | 2 | 23 | 1 | 112 | 273 | ||||||||||||||||||||||||||||
| 1164799 | 48494 | 5/29/2023 10:52:00 AM | 5/29/2023 10:52:01 AM | IVR call: balance | Received call for balance for account 10298461 undefined | 7 | 2 | 9523 | 78 | ||||||||||||||||||||||||||||||||
| 11901 | 5/29/2023 10:51:02 AM | 5/29/2023 10:51:05 AM | Bulk Meter OEW | Bulk meter C-WKF5992, we do not have this meter and yet we are charged for it. | 23 | 3 | 10681 | 17 | 2 | 23 | 1 | 112 | 273 | ||||||||||||||||||||||||||||
| 1164798 | 48493 | 5/29/2023 10:50:59 AM | 5/29/2023 10:51:00 AM | IVR call: balance | Received call for balance for account 10422261 undefined | 7 | 2 | 14895 | 78 | ||||||||||||||||||||||||||||||||
| 1164797 | 48492 | 5/29/2023 10:50:19 AM | 5/29/2023 10:50:20 AM | IVR call: balance | Received call for balance for account 10422261 undefined | 7 | 2 | 14895 | 78 | ||||||||||||||||||||||||||||||||
| 1164793 | 48491 | 5/29/2023 10:49:43 AM | 5/29/2023 10:49:44 AM | IVR call: balance | Received call for balance for account 10422261 undefined | 7 | 2 | 14895 | 78 | ||||||||||||||||||||||||||||||||
| 1164782 | 48490 | 5/29/2023 10:47:44 AM | 5/29/2023 10:47:45 AM | IVR call: balance | Received call for balance for account 10420638 undefined | 7 | 2 | 22594 | 78 | ||||||||||||||||||||||||||||||||
| 1164779 | 48489 | 5/29/2023 10:47:00 AM | 5/29/2023 10:47:01 AM | IVR call: balance | Received call for balance for account 10430130 undefined | 7 | 2 | 15104 | 78 | ||||||||||||||||||||||||||||||||
| 1164778 | 48488 | 5/29/2023 10:46:54 AM | 5/29/2023 10:46:56 AM | IVR call: balance | Received call for balance for account 10439576 undefined | 7 | 2 | 31118 | 78 | ||||||||||||||||||||||||||||||||
| 1164776 | 48487 | 5/29/2023 10:46:07 AM | 5/29/2023 10:46:09 AM | IVR call: balance | Received call for balance for account 10430130 undefined | 7 | 2 | 15104 | 78 | ||||||||||||||||||||||||||||||||
| 1164772 | 48486 | 5/29/2023 10:45:35 AM | 5/29/2023 10:45:36 AM | IVR call: balance | Received call for balance for account 10386349 undefined | 7 | 2 | 12410 | 78 | ||||||||||||||||||||||||||||||||
| 1164764 | 48485 | 5/29/2023 10:43:12 AM | 5/29/2023 10:43:13 AM | IVR call: balance | Received call for balance for account 10385599 undefined | 7 | 2 | 11704 | 78 | ||||||||||||||||||||||||||||||||
| 1164765 | 48484 | 5/29/2023 10:42:57 AM | 5/29/2023 10:43:12 AM | IVR call: statement | Received call for statement for account 10413833 sent message: 42933 | 8 | 2 | 33442 | 79 | ||||||||||||||||||||||||||||||||
| 1164761 | 48483 | 5/29/2023 10:42:33 AM | 5/29/2023 10:42:34 AM | IVR call: balance | Received call for balance for account 10436272 undefined | 7 | 2 | 23903 | 78 | ||||||||||||||||||||||||||||||||
| 1164759 | 48482 | 5/29/2023 10:42:28 AM | 5/29/2023 10:42:33 AM | IVR call: balance | Received call for balance for account 10044832 undefined | 7 | 2 | 30771 | 78 |