Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1093595 | 41559 | 3/13/2023 11:19:51 AM | 3/13/2023 11:20:09 AM | IVR call: statement | Received call for statement for account 10059409 sent message: 37799 | 8 | 2 | 15545 | 79 | ||||||||||||||||||||||||||||||||
| 1093583 | 41557 | 3/13/2023 11:04:14 AM | 3/13/2023 11:04:15 AM | IVR call:? | Received call for ? for account 10047668 | 26122 | |||||||||||||||||||||||||||||||||||
| 1093562 | 41556 | 3/13/2023 10:57:50 AM | 3/13/2023 10:58:07 AM | IVR call: statement | Received call for statement for account 10186435 sent message: 37794 | 8 | 2 | 5403 | 79 | ||||||||||||||||||||||||||||||||
| 1093558 | 41555 | 3/13/2023 10:56:55 AM | 3/13/2023 10:56:56 AM | IVR call: balance | Received call for balance for account 10047668 undefined | 7 | 2 | 26122 | 78 | ||||||||||||||||||||||||||||||||
| 1093548 | 41554 | 3/13/2023 10:55:55 AM | 3/13/2023 10:55:56 AM | IVR call: balance | Received call for balance for account 10047668 undefined | 7 | 2 | 26122 | 78 | ||||||||||||||||||||||||||||||||
| 1093542 | 41553 | 3/13/2023 10:53:50 AM | 3/13/2023 10:54:23 AM | IVR call: statement | Received call for statement for account 10437585 sent message: 37792 | 8 | 2 | 26165 | 79 | ||||||||||||||||||||||||||||||||
| 1093535 | 41552 | 3/13/2023 10:52:17 AM | 3/13/2023 10:52:18 AM | IVR call:? | Received call for ? for account 10437585 | 26165 | |||||||||||||||||||||||||||||||||||
| 1093522 | 41551 | 3/13/2023 10:49:01 AM | 3/13/2023 10:49:24 AM | IVR call: statement | Received call for statement for account 70077639 sent message: 37790 | 8 | 2 | 31556 | 79 | ||||||||||||||||||||||||||||||||
| 11894 | 3/13/2023 10:46:54 AM | 3/13/2023 10:46:58 AM | 201 SKY | Incorrect reading. The correct reading is; Previous: 297 (06.06.2022), Current: 378 (09.01.2023). | 23 | 3 | 11600 | 17 | 2 | 23 | 1 | 111 | 271 | ||||||||||||||||||||||||||||
| 1093495 | 41550 | 3/13/2023 10:37:09 AM | 3/13/2023 10:37:10 AM | IVR call: balance | Received call for balance for account 10291539 undefined | 7 | 2 | 9018 | 78 | ||||||||||||||||||||||||||||||||
| 1093471 | 41549 | 3/13/2023 10:25:15 AM | 3/13/2023 10:25:38 AM | IVR call: statement | Received call for statement for account 10331490 sent message: 37783 | 8 | 2 | 19337 | 79 | ||||||||||||||||||||||||||||||||
| 41548 | 3/13/2023 10:23:47 AM | 3/13/2023 10:23:50 AM | no water charged to account since Jan 2023.Please investigate. | No water charged to account since Jan 2023.Please investigate. | 6 | 3 | 31555 | 21 | 4 | 2 | 23 | 1 | 113 | 21 | |||||||||||||||||||||||||||
| 1093459 | 41547 | 3/13/2023 10:21:59 AM | 3/13/2023 10:22:19 AM | IVR call: statement | Received call for statement for account 10360621 sent message: 37780 | 8 | 2 | 31554 | 79 | ||||||||||||||||||||||||||||||||
| 1093449 | 41546 | 3/13/2023 10:18:14 AM | 3/13/2023 10:18:15 AM | IVR call: balance | Received call for balance for account 10237379 undefined | 7 | 2 | 4811 | 78 | ||||||||||||||||||||||||||||||||
| 41545 | 3/13/2023 10:09:47 AM | 3/13/2023 10:10:10 AM | Six months policy | Six months policy | 30 | 3 | 31551 | 30 | 2 | 2 | 101 | 30 | 30 | ||||||||||||||||||||||||||||
| 1093399 | 41544 | 3/13/2023 9:59:14 AM | 3/13/2023 9:59:53 AM | IVR call: statement | Received call for statement for account 10330109 sent message: 37777 | 8 | 2 | 31550 | 79 | ||||||||||||||||||||||||||||||||
| 1093397 | 41543 | 3/13/2023 9:59:00 AM | 3/13/2023 9:59:01 AM | IVR call: balance | Received call for balance for account 10427123 undefined | 7 | 2 | 6981 | 78 | ||||||||||||||||||||||||||||||||
| 1093391 | 41542 | 3/13/2023 9:57:30 AM | 3/13/2023 9:57:31 AM | IVR call: balance | Received call for balance for account 10427123 undefined | 7 | 2 | 6981 | 78 | ||||||||||||||||||||||||||||||||
| 1093390 | 41541 | 3/13/2023 9:56:34 AM | 3/13/2023 9:56:35 AM | IVR call: balance | Received call for balance for account 10442198 undefined | 7 | 2 | 31549 | 78 | ||||||||||||||||||||||||||||||||
| 1093387 | 41540 | 3/13/2023 9:55:15 AM | 3/13/2023 9:55:32 AM | IVR call: statement | Received call for statement for account 10237379 sent message: 37776 | 8 | 2 | 4811 | 79 |