Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
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| 1094097 | 41587 | 3/13/2023 4:07:40 PM | 3/13/2023 4:07:40 PM | IVR call:? | Received call for ? for account 10264534 | 2334 | |||||||||||||||||||||||||||||||||||
| 1094093 | 41585 | 3/13/2023 4:04:10 PM | 3/13/2023 4:04:29 PM | IVR call: statement | Received call for statement for account 10287092 sent message: 37863 | 8 | 2 | 24452 | 79 | ||||||||||||||||||||||||||||||||
| 1094053 | 3/13/2023 3:03:14 PM | 3/13/2023 3:03:15 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1094016 | 41584 | 3/13/2023 2:33:32 PM | 3/13/2023 2:33:48 PM | IVR call: statement | Received call for statement for account 10286281 sent message: 37862 | 8 | 2 | 6143 | 79 | ||||||||||||||||||||||||||||||||
| 1094014 | 41583 | 3/13/2023 2:31:44 PM | 3/13/2023 2:31:45 PM | IVR call: balance | Received call for balance for account 10040213 undefined | 7 | 2 | 7649 | 78 | ||||||||||||||||||||||||||||||||
| 1093997 | 41582 | 3/13/2023 2:04:34 PM | 3/13/2023 2:04:49 PM | IVR call: statement | Received call for statement for account 10428479 sent message: 37861 | 8 | 2 | 17875 | 79 | ||||||||||||||||||||||||||||||||
| 1093984 | 41581 | 3/13/2023 1:51:12 PM | 3/13/2023 1:51:27 PM | IVR call: statement | Received call for statement for account 10435569 sent message: 37860 | 8 | 2 | 16225 | 79 | ||||||||||||||||||||||||||||||||
| 1093980 | 41580 | 3/13/2023 1:44:16 PM | 3/13/2023 1:44:17 PM | IVR call: balance | Received call for balance for account 10299907 undefined | 7 | 2 | 18036 | 78 | ||||||||||||||||||||||||||||||||
| 1093979 | 41579 | 3/13/2023 1:43:49 PM | 3/13/2023 1:43:50 PM | IVR call: balance | Received call for balance for account 10245390 undefined | 7 | 2 | 5275 | 78 | ||||||||||||||||||||||||||||||||
| 1093978 | 41578 | 3/13/2023 1:43:24 PM | 3/13/2023 1:43:25 PM | IVR call: balance | Received call for balance for account 10406206 undefined | 7 | 2 | 5641 | 78 | ||||||||||||||||||||||||||||||||
| 31244 | 3/13/2023 1:33:37 PM | 3/16/2023 11:40:30 AM | building sold | Building sold October 2022. Services still charged to previous owner after sale date. Please reverse charges and refund | 23 | 3 | 31569 | 5 | 2 | 23 | 6 | 122 | 2694 | ||||||||||||||||||||||||||||
| 1093962 | 41577 | 3/13/2023 1:30:48 PM | 3/13/2023 1:30:49 PM | IVR call: balance | Received call for balance for account 10245390 undefined | 7 | 2 | 5275 | 78 | ||||||||||||||||||||||||||||||||
| 1093959 | 41576 | 3/13/2023 1:29:43 PM | 3/13/2023 1:29:44 PM | IVR call: balance | Received call for balance for account 10256707 undefined | 7 | 2 | 5284 | 78 | ||||||||||||||||||||||||||||||||
| 31244 | 3/13/2023 1:27:35 PM | 3/16/2023 11:43:21 AM | building sold | Building sold 27 Dec 2021. Services still charged to previous owner after sale date. Please reverse charges and refund | 23 | 3 | 31566 | 5 | 2 | 23 | 6 | 122 | 2694 | ||||||||||||||||||||||||||||
| 31244 | 3/13/2023 1:26:20 PM | 3/16/2023 11:45:38 AM | building sold | Building sold 27 Dec 2021. Services still charged to previous owner after sale date. Please reverse charges and refund | 23 | 3 | 31567 | 5 | 2 | 23 | 6 | 122 | 2694 | ||||||||||||||||||||||||||||
| 31244 | 3/13/2023 1:24:40 PM | 3/16/2023 11:36:05 AM | Building sold | Building sold 15 July 2022. Services still charged to previous owner after sale date. PLease reverse charges and refund | 23 | 3 | 31568 | 5 | 2 | 23 | 6 | 122 | 2694 | ||||||||||||||||||||||||||||
| 31244 | 3/13/2023 1:23:40 PM | 3/16/2023 11:32:21 AM | building sold | Building sold 15 July 2022. Services still charged to previous owner after sale date. PLease reverse charges and refund | 23 | 3 | 31569 | 5 | 2 | 23 | 6 | 122 | 2694 | ||||||||||||||||||||||||||||
| 31244 | 3/13/2023 1:23:35 PM | 3/13/2023 1:34:42 PM | building sold | Building sold October 2022. Services still charged to previous owner after sale date. PLease reverse charges and refund | 23 | 3 | 31569 | 5 | 2 | 23 | 6 | 122 | 2694 | ||||||||||||||||||||||||||||
| 31244 | 3/13/2023 1:21:28 PM | 3/16/2023 11:54:32 AM | Building sold | Building Sold on 15 July 2022. Services still charged after sale date to old owner | 23 | 3 | 31564 | 5 | 2 | 23 | 6 | 122 | 2694 | ||||||||||||||||||||||||||||
| 34175 | 3/13/2023 1:10:25 PM | 3/13/2023 1:10:27 PM | water charges?????? | GOOD DAY I HAVE EMAILED YOU EVERYMONTH SINCE WE SOLD OUR FARM IN NOV 2021.WHY ARE YOU STILL CHARGING ME WATER. I NOW LIVE IN GONUBIE. WHEN IS THIS ACCOUNT EVERY GOING TO BE SORTED OUT. I HAVE BEEN INTO YOUR GONUBIE/BEACON BAY OFFICES AND THEY SAY IT WILL BE CREDITED??? PLEASE SORT THIS ACCOUNT OUT. NO CORRECT READING AS THE LAST READING WAS IN NOV 21-2086 | 23 | 3 | 26768 | 17 | 2 | 23 | 1 | 111 | 2816 |