Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
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| 1095093 | 41685 | 3/14/2023 1:37:09 PM | 3/14/2023 1:37:10 PM | IVR call: balance | Received call for balance for account 10289773 undefined | 7 | 2 | 31608 | 78 | ||||||||||||||||||||||||||||||||
| 1095086 | 41684 | 3/14/2023 1:33:25 PM | 3/14/2023 1:33:40 PM | IVR call: statement | Received call for statement for account 10359867 sent message: 37975 | 8 | 2 | 20645 | 79 | ||||||||||||||||||||||||||||||||
| 1095081 | 41683 | 3/14/2023 1:32:28 PM | 3/14/2023 1:32:50 PM | IVR call: statement | Received call for statement for account 10414917 sent message: 37974 | 8 | 2 | 31607 | 79 | ||||||||||||||||||||||||||||||||
| 8599 | 3/14/2023 1:30:52 PM | 3/14/2023 1:30:54 PM | DOUBLE CHARGES ON WATER | DOUBLE CHARGES ON WATER, REFER TO ACCOUNT DATED 25.02.2023. PLEASE SORT, THANK YOU | 23 | 3 | 24202 | 17 | 2 | 23 | 1 | 112 | 744 | ||||||||||||||||||||||||||||
| 1095075 | 41682 | 3/14/2023 1:25:33 PM | 3/14/2023 1:25:34 PM | IVR call: balance | Received call for balance for account 10361278 undefined | 7 | 2 | 12749 | 78 | ||||||||||||||||||||||||||||||||
| 41681 | 3/14/2023 1:23:58 PM | 3/14/2023 1:26:32 PM | WATER | PLEASE FIND TTHE ATTCHED FOR PROROF OF NEW METER INSTALLATION CONSUMER HASB BEEN TAKEN WATER READINGS188 ON THE 14/03/2023 FROM THE NEW METER | 6 | 3 | 31606 | 114 | 17 | 2 | 23 | 1 | 112 | 201 | 201 | ||||||||||||||||||||||||||
| 1095071 | 41680 | 3/14/2023 1:21:57 PM | 3/14/2023 1:22:12 PM | IVR call: statement | Received call for statement for account 10280395 sent message: 37967 | 8 | 2 | 28923 | 79 | ||||||||||||||||||||||||||||||||
| 1095058 | 41679 | 3/14/2023 1:13:33 PM | 3/14/2023 1:13:34 PM | IVR call:? | Received call for ? for account 10442938 | 31605 | |||||||||||||||||||||||||||||||||||
| 41676 | 3/14/2023 1:07:36 PM | 3/14/2023 1:07:44 PM | WATER | OVER CHARGE ON WATER DUE TO TOILET LEAK BUT NOT COMPLETLY FIXED | 23 | 3 | 9538 | 17 | 2 | 23 | 1 | 96 | 3196 | ||||||||||||||||||||||||||||
| 1095045 | 41678 | 3/14/2023 1:04:26 PM | 3/14/2023 1:04:27 PM | IVR call: balance | Received call for balance for account 20082268 undefined | 7 | 2 | 5221 | 78 | ||||||||||||||||||||||||||||||||
| 1095039 | 41677 | 3/14/2023 1:03:44 PM | 3/14/2023 1:03:45 PM | IVR call: balance | Received call for balance for account 10420730 undefined | 7 | 2 | 31604 | 78 | ||||||||||||||||||||||||||||||||
| 11901 | 3/14/2023 12:36:23 PM | 3/14/2023 12:36:25 PM | 161 SSQ Feb 2023 | Incorrect reading, the correct reading is; Previous: 1197 (07.12.2022), Current: 1202 (09.01.2023). | 23 | 3 | 31600 | 17 | 2 | 23 | 1 | 111 | 273 | ||||||||||||||||||||||||||||
| 41116 | 3/14/2023 12:33:19 PM | 3/14/2023 12:33:22 PM | water | please close one meter | 6 | 3 | 24747 | 112 | 17 | 2 | 23 | 1 | 112 | 203 | |||||||||||||||||||||||||||
| 1094944 | 41675 | 3/14/2023 12:28:09 PM | 3/14/2023 12:28:10 PM | IVR call: balance | Received call for balance for account 10438372 undefined | 7 | 2 | 31598 | 78 | ||||||||||||||||||||||||||||||||
| 1094922 | 41674 | 3/14/2023 12:23:05 PM | 3/14/2023 12:23:09 PM | IVR call:? | Received call for ? for account 10059741 | 7157 | |||||||||||||||||||||||||||||||||||
| 1094916 | 41673 | 3/14/2023 12:18:05 PM | 3/14/2023 12:18:06 PM | IVR call: balance | Received call for balance for account 10381699 undefined | 7 | 2 | 31603 | 78 | ||||||||||||||||||||||||||||||||
| 41670 | 3/14/2023 12:14:51 PM | 3/14/2023 12:14:54 PM | TRANSFER SERVICES & OWNERSHIP TO ACC - 10439939 | Please transfer Water, Refuse, Fire, Sewerage and Rates charge from the previous account no - 10157306 to the new owners account no -10439939. Property was sold in May last year. | 6 | 3 | 31601 | 146 | 5 | 2 | 23 | 6 | 122 | 887 | |||||||||||||||||||||||||||
| 1094906 | 41672 | 3/14/2023 12:12:19 PM | 3/14/2023 12:12:20 PM | IVR call: balance | Received call for balance for account 10347313 undefined | 7 | 2 | 31602 | 78 | ||||||||||||||||||||||||||||||||
| 1094904 | 41671 | 3/14/2023 12:11:04 PM | 3/14/2023 12:11:05 PM | IVR call: balance | Received call for balance for account 10169745 undefined | 7 | 2 | 1782 | 78 | ||||||||||||||||||||||||||||||||
| 1094898 | 41669 | 3/14/2023 12:08:31 PM | 3/14/2023 12:08:32 PM | IVR call: balance | Received call for balance for account 10029197 undefined | 7 | 2 | 21063 | 78 |