Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
1095682 41761 3/15/2023 8:30:53 AM 3/15/2023 8:30:54 AM IVR call: balance Received call for balance for account 10440701 undefined 7 2 29916 78
1095669 41760 3/15/2023 8:25:43 AM 3/15/2023 8:25:44 AM IVR call: balance Received call for balance for account 10274522 undefined 7 2 15552 78
1095667 41759 3/15/2023 8:24:54 AM 3/15/2023 8:24:55 AM IVR call: balance Received call for balance for account 10184426 undefined 7 2 31626 78
1095664 41758 3/15/2023 8:23:51 AM 3/15/2023 8:23:52 AM IVR call: balance Received call for balance for account 20560299 undefined 7 2 8041 78
40473 3/15/2023 8:21:47 AM 3/15/2023 8:21:50 AM Water Always giving REF. No , not solving the account, i m a pensioner. I have to beg for money to pay the account. 23 3 31525 17 2 23 1 112 3122
1095657 41757 3/15/2023 8:20:56 AM 3/15/2023 8:20:57 AM IVR call: balance Received call for balance for account 10278316 undefined 7 2 11592 78
1095653 41756 3/15/2023 8:19:01 AM 3/15/2023 8:19:20 AM IVR call: statement Received call for statement for account 10310746 sent message: 38028 8 2 8170 79
1095647 41755 3/15/2023 8:13:40 AM 3/15/2023 8:14:00 AM IVR call: statement Received call for statement for account 10439713 sent message: 38027 8 2 31625 79
1095627 41754 3/15/2023 8:06:56 AM 3/15/2023 8:07:21 AM IVR call: statement Received call for statement for account 10021385 sent message: 38026 8 2 1166 79
1095612 41753 3/15/2023 8:03:14 AM 3/15/2023 8:03:15 AM IVR call: balance Received call for balance for account 10102835 undefined 7 2 31624 78
1095585 41752 3/15/2023 7:52:11 AM 3/15/2023 7:52:42 AM IVR call: statement Received call for statement for account 10235204 sent message: 38020 8 2 2105 79
1095584 41751 3/15/2023 7:51:54 AM 3/15/2023 7:51:56 AM IVR call: balance Received call for balance for account 10044181 undefined 7 2 21836 78
1095580 41750 3/15/2023 7:51:04 AM 3/15/2023 7:51:05 AM IVR call: balance Received call for balance for account 10044181 undefined 7 2 21836 78
1095548 41749 3/15/2023 7:40:07 AM 3/15/2023 7:40:36 AM IVR call: statement Received call for statement for account 10070786 sent message: 38017 8 2 20791 79
1095547 41748 3/15/2023 7:38:49 AM 3/15/2023 7:39:26 AM IVR call: statement Received call for statement for account 10012104 sent message: 38016 8 2 4463 79
1095540 41747 3/15/2023 7:35:18 AM 3/15/2023 7:35:19 AM IVR call: balance Received call for balance for account 10345628 undefined 7 2 5156 78
1095533 41746 3/15/2023 7:34:30 AM 3/15/2023 7:34:32 AM IVR call: balance Received call for balance for account 10389764 undefined 7 2 3872 78
1095508 41745 3/15/2023 7:26:29 AM 3/15/2023 7:26:30 AM IVR call: balance Received call for balance for account 10418135 undefined 7 2 31622 78
1095507 41744 3/15/2023 7:26:17 AM 3/15/2023 7:26:18 AM IVR call: balance Received call for balance for account 10437497 undefined 7 2 26406 78
1095496 41743 3/15/2023 7:24:41 AM 3/15/2023 7:24:42 AM IVR call: balance Received call for balance for account 10265296 undefined 7 2 15472 78