Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 41897 | 3/16/2023 9:04:08 AM | 3/16/2023 9:04:11 AM | WATER | PLEASE SPLIT THE CONSUMPTION | 6 | 3 | 31680 | 114 | 17 | 2 | 23 | 1 | 112 | 201 | |||||||||||||||||||||||||||
| 1096763 | 41896 | 3/16/2023 9:00:14 AM | 3/16/2023 9:00:14 AM | IVR call:? | Received call for ? for account 10344701 | 27724 | |||||||||||||||||||||||||||||||||||
| 1096754 | 41895 | 3/16/2023 8:57:13 AM | 3/16/2023 8:57:16 AM | IVR call: balance | Received call for balance for account 10426392 undefined | 7 | 2 | 15514 | 78 | ||||||||||||||||||||||||||||||||
| 1096739 | 41894 | 3/16/2023 8:54:12 AM | 3/16/2023 8:54:13 AM | IVR call: balance | Received call for balance for account 10426392 undefined | 7 | 2 | 15514 | 78 | ||||||||||||||||||||||||||||||||
| 1096727 | 41893 | 3/16/2023 8:50:47 AM | 3/16/2023 8:50:48 AM | IVR call: balance | Received call for balance for account 10344701 undefined | 7 | 2 | 27724 | 78 | ||||||||||||||||||||||||||||||||
| 1096725 | 41892 | 3/16/2023 8:50:11 AM | 3/16/2023 8:50:12 AM | IVR call:? | Received call for ? for account 10344701 | 27724 | |||||||||||||||||||||||||||||||||||
| 41891 | 3/16/2023 8:48:15 AM | 3/16/2023 8:48:17 AM | water | six months policy to be applied | 6 | 3 | 31679 | 110 | 15 | 2 | 23 | 1 | 101 | 205 | |||||||||||||||||||||||||||
| 1096701 | 41890 | 3/16/2023 8:41:14 AM | 3/16/2023 8:41:15 AM | IVR call:? | Received call for ? for account 10344701 | 27724 | |||||||||||||||||||||||||||||||||||
| 1096690 | 41889 | 3/16/2023 8:37:51 AM | 3/16/2023 8:37:52 AM | IVR call: balance | Received call for balance for account 10434448 undefined | 7 | 2 | 18833 | 78 | ||||||||||||||||||||||||||||||||
| 1096667 | 41888 | 3/16/2023 8:23:30 AM | 3/16/2023 8:23:31 AM | IVR call: balance | Received call for balance for account 10418719 undefined | 7 | 2 | 27526 | 78 | ||||||||||||||||||||||||||||||||
| 41886 | 3/16/2023 8:14:36 AM | 3/16/2023 8:14:39 AM | water | six months policy to be applied for the period of 2021/12 till 2022/12. | 6 | 3 | 31676 | 110 | 15 | 2 | 23 | 1 | 101 | 205 | |||||||||||||||||||||||||||
| 1096655 | 41885 | 3/16/2023 8:12:17 AM | 3/16/2023 8:12:19 AM | IVR call: balance | Received call for balance for account 10024426 undefined | 7 | 2 | 31675 | 78 | ||||||||||||||||||||||||||||||||
| 41884 | 3/16/2023 8:12:13 AM | 3/16/2023 8:12:14 AM | Statement email request | I am requesting the Rates stato be sent to my email on a monthly basis. Regards Mabel | 23 | 3 | 26362 | 5 | 2 | 23 | 8 | 50 | 3203 | ||||||||||||||||||||||||||||
| 41881 | 3/16/2023 8:09:28 AM | 3/16/2023 8:09:29 AM | Electricity | Good day, Will it be possible to put the electricity account in the tenants name ? | 23 | 3 | 31672 | 5 | 2 | 23 | 2 | 114 | 3202 | ||||||||||||||||||||||||||||
| 41883 | 3/16/2023 8:08:39 AM | 3/16/2023 8:08:42 AM | high water consumption | account has been charged interim for a year. He was not charged from December 2021 to December 2022.<div><br></div><div><br></div> | 6 | 3 | 31674 | 142 | 15 | 2 | 23 | 1 | 101 | 756 | |||||||||||||||||||||||||||
| 1096633 | 41882 | 3/16/2023 8:00:17 AM | 3/16/2023 8:00:18 AM | IVR call: balance | Received call for balance for account 10075203 undefined | 7 | 2 | 31662 | 78 | ||||||||||||||||||||||||||||||||
| 41880 | 3/16/2023 7:51:23 AM | 3/16/2023 7:54:04 AM | WATER LEAK | WAITING FOR THE WATER REPORT FORM WATER WORKS<br><br>022/08/26 3 1462.000 1.00000 42.000 C 2022/09/25 <div>2022/07/26 3 1420.000 1.00000 48.000 C 2022/09/01 </div><div>2022/06/26 3 1372.000 1.00000 32.000 C 2022/08/02 </div><div>2022/05/26 3 1340.000 1.00000 19.000 C MRS 2022/06/25</div> | 23 | 3 | 31671 | 89 | 17 | 4 | 23 | 1 | 96 | 187 | 187 | ||||||||||||||||||||||||||
| 41879 | 3/16/2023 7:47:52 AM | 3/16/2023 7:47:55 AM | water | consumer is being charged on two meters | 6 | 3 | 31670 | 110 | 17 | 2 | 23 | 1 | 112 | 205 | |||||||||||||||||||||||||||
| 41878 | 3/16/2023 7:45:57 AM | 3/16/2023 7:46:00 AM | water | consumer is billed on two meters | 6 | 3 | 31668 | 110 | 17 | 2 | 23 | 1 | 112 | 205 | |||||||||||||||||||||||||||
| 41876 | 3/16/2023 7:44:18 AM | 3/16/2023 7:44:21 AM | water | consumer is being billed on two meters | 6 | 3 | 31665 | 110 | 17 | 2 | 23 | 1 | 112 | 205 |