Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1097623 | 41963 | 3/17/2023 6:43:29 AM | 3/17/2023 6:43:30 AM | IVR call: balance | Received call for balance for account 10347935 undefined | 7 | 2 | 23335 | 78 | ||||||||||||||||||||||||||||||||
| 41962 | 3/17/2023 6:38:01 AM | 3/17/2023 6:41:32 AM | water query | water query ,consumer hired a plumber to fix leaking pipe 17/03/2023 | 30 | 3 | 31698 | 141 | 3 | 1 | 96 | 239 | 239 | ||||||||||||||||||||||||||||
| 1097585 | 41961 | 3/17/2023 6:26:08 AM | 3/17/2023 6:26:26 AM | IVR call: statement | Received call for statement for account 20033493 sent message: 38244 | 8 | 2 | 11508 | 79 | ||||||||||||||||||||||||||||||||
| 1097577 | 41960 | 3/17/2023 6:21:09 AM | 3/17/2023 6:21:10 AM | IVR call: balance | Received call for balance for account 10076102 undefined | 7 | 2 | 20070 | 78 | ||||||||||||||||||||||||||||||||
| 1097575 | 41959 | 3/17/2023 6:20:24 AM | 3/17/2023 6:20:25 AM | IVR call: balance | Received call for balance for account 10380500 undefined | 7 | 2 | 4298 | 78 | ||||||||||||||||||||||||||||||||
| 1097563 | 41958 | 3/17/2023 5:56:46 AM | 3/17/2023 5:56:47 AM | IVR call: balance | Received call for balance for account 10433750 undefined | 7 | 2 | 13067 | 78 | ||||||||||||||||||||||||||||||||
| 1097505 | 41957 | 3/17/2023 4:39:21 AM | 3/17/2023 4:39:22 AM | IVR call: balance | Received call for balance for account 10380500 undefined | 7 | 2 | 4298 | 78 | ||||||||||||||||||||||||||||||||
| 1097497 | 41956 | 3/16/2023 9:37:04 PM | 3/16/2023 9:37:05 PM | IVR call: balance | Received call for balance for account 10386666 undefined | 7 | 2 | 29987 | 78 | ||||||||||||||||||||||||||||||||
| 1097496 | 41955 | 3/16/2023 7:28:04 PM | 3/16/2023 7:28:05 PM | IVR call: balance | Received call for balance for account 10411539 undefined | 7 | 2 | 16331 | 78 | ||||||||||||||||||||||||||||||||
| 1097487 | 41954 | 3/16/2023 6:25:42 PM | 3/16/2023 6:25:43 PM | IVR call: balance | Received call for balance for account 10244203 undefined | 7 | 2 | 15702 | 78 | ||||||||||||||||||||||||||||||||
| 1097481 | 41953 | 3/16/2023 6:06:11 PM | 3/16/2023 6:06:28 PM | IVR call: statement | Received call for statement for account 10406206 sent message: 38242 | 8 | 2 | 5641 | 79 | ||||||||||||||||||||||||||||||||
| 1097477 | 41952 | 3/16/2023 6:04:53 PM | 3/16/2023 6:04:57 PM | IVR call: balance | Received call for balance for account 10406206 undefined | 7 | 2 | 5641 | 78 | ||||||||||||||||||||||||||||||||
| 1097468 | 41951 | 3/16/2023 5:46:52 PM | 3/16/2023 5:46:53 PM | IVR call: balance | Received call for balance for account 10426682 undefined | 7 | 2 | 13958 | 78 | ||||||||||||||||||||||||||||||||
| 1097454 | 41950 | 3/16/2023 5:00:46 PM | 3/16/2023 5:00:47 PM | IVR call: balance | Received call for balance for account 10398590 undefined | 7 | 2 | 6174 | 78 | ||||||||||||||||||||||||||||||||
| 1097428 | 41949 | 3/16/2023 4:36:25 PM | 3/16/2023 4:36:40 PM | IVR call: statement | Received call for statement for account 10037219 sent message: 38241 | 8 | 2 | 6991 | 79 | ||||||||||||||||||||||||||||||||
| 1097395 | 41948 | 3/16/2023 3:19:20 PM | 3/16/2023 3:19:21 PM | IVR call: balance | Received call for balance for account 10435009 undefined | 7 | 2 | 30934 | 78 | ||||||||||||||||||||||||||||||||
| 1097377 | 41947 | 3/16/2023 2:54:41 PM | 3/16/2023 2:54:42 PM | IVR call: balance | Received call for balance for account 20314857 undefined | 7 | 2 | 24055 | 78 | ||||||||||||||||||||||||||||||||
| 41946 | 3/16/2023 2:43:30 PM | 3/16/2023 2:43:33 PM | WATER | INTEREM WATER CHARGE FOR 11 MONTHS AND HVE NOW SENT A MAJOR BILL | 23 | 3 | 4866 | 15 | 2 | 23 | 1 | 50 | 3206 | ||||||||||||||||||||||||||||
| 1097362 | 41945 | 3/16/2023 2:32:49 PM | 3/16/2023 2:32:50 PM | IVR call: balance | Received call for balance for account 10396966 undefined | 7 | 2 | 29184 | 78 | ||||||||||||||||||||||||||||||||
| 1097359 | 41944 | 3/16/2023 2:31:06 PM | 3/16/2023 2:31:07 PM | IVR call: balance | Received call for balance for account 10426682 undefined | 7 | 2 | 13958 | 78 |