Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1097831 | 41983 | 3/17/2023 8:31:59 AM | 3/17/2023 8:32:00 AM | IVR call:? | Received call for ? for account 10407711 | 9367 | |||||||||||||||||||||||||||||||||||
| 1097820 | 41982 | 3/17/2023 8:30:06 AM | 3/17/2023 8:30:07 AM | IVR call: balance | Received call for balance for account 10407711 undefined | 7 | 2 | 9367 | 78 | ||||||||||||||||||||||||||||||||
| 1097806 | 41981 | 3/17/2023 8:19:22 AM | 3/17/2023 8:19:23 AM | IVR call: balance | Received call for balance for account 10376953 undefined | 7 | 2 | 3911 | 78 | ||||||||||||||||||||||||||||||||
| 1097803 | 41980 | 3/17/2023 8:18:39 AM | 3/17/2023 8:18:40 AM | IVR call: balance | Received call for balance for account 10376953 undefined | 7 | 2 | 3911 | 78 | ||||||||||||||||||||||||||||||||
| 1097790 | 41979 | 3/17/2023 8:10:17 AM | 3/17/2023 8:10:39 AM | IVR call: statement | Received call for statement for account 10108347 sent message: 38257 | 8 | 2 | 9124 | 79 | ||||||||||||||||||||||||||||||||
| 1097786 | 41978 | 3/17/2023 8:09:08 AM | 3/17/2023 8:09:09 AM | IVR call: balance | Received call for balance for account 10108347 undefined | 7 | 2 | 9124 | 78 | ||||||||||||||||||||||||||||||||
| 1097785 | 41977 | 3/17/2023 8:08:50 AM | 3/17/2023 8:08:51 AM | IVR call:? | Received call for ? for account 10221772 | 22797 | |||||||||||||||||||||||||||||||||||
| 1097783 | 41976 | 3/17/2023 8:07:42 AM | 3/17/2023 8:07:57 AM | IVR call: statement | Received call for statement for account 10021771 sent message: 38256 | 8 | 2 | 13814 | 79 | ||||||||||||||||||||||||||||||||
| 1097780 | 41975 | 3/17/2023 8:06:49 AM | 3/17/2023 8:06:50 AM | IVR call: balance | Received call for balance for account 10021771 undefined | 7 | 2 | 13814 | 78 | ||||||||||||||||||||||||||||||||
| 1097778 | 41974 | 3/17/2023 8:05:45 AM | 3/17/2023 8:05:46 AM | IVR call: balance | Received call for balance for account 10021772 undefined | 7 | 2 | 12718 | 78 | ||||||||||||||||||||||||||||||||
| 1097771 | 41973 | 3/17/2023 8:03:06 AM | 3/17/2023 8:03:31 AM | IVR call: statement | Received call for statement for account 10108347 sent message: 38255 | 8 | 2 | 9124 | 79 | ||||||||||||||||||||||||||||||||
| 1097732 | 41971 | 3/17/2023 7:31:33 AM | 3/17/2023 7:31:34 AM | IVR call: balance | Received call for balance for account 10441834 undefined | 7 | 2 | 31148 | 78 | ||||||||||||||||||||||||||||||||
| 1097731 | 41969 | 3/17/2023 7:30:12 AM | 3/17/2023 7:30:27 AM | IVR call: statement | Received call for statement for account 10290678 sent message: 38254 | 8 | 2 | 31703 | 79 | ||||||||||||||||||||||||||||||||
| 41968 | 3/17/2023 7:26:08 AM | 3/17/2023 7:27:20 AM | WATER | SUBMITTED PLUMBERS LETTER FOR A FIXED LEAK | 6 | 3 | 31702 | 114 | 17 | 2 | 23 | 1 | 96 | 201 | 201 | ||||||||||||||||||||||||||
| 1097691 | 41967 | 3/17/2023 7:16:21 AM | 3/17/2023 7:16:45 AM | IVR call: statement | Received call for statement for account 10410815 sent message: 38250 | 8 | 2 | 31701 | 79 | ||||||||||||||||||||||||||||||||
| 1097683 | 41966 | 3/17/2023 7:11:49 AM | 3/17/2023 7:11:50 AM | IVR call: balance | Received call for balance for account 10259411 undefined | 7 | 2 | 31700 | 78 | ||||||||||||||||||||||||||||||||
| 1097680 | 3/17/2023 7:11:05 AM | 3/17/2023 7:11:06 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 41558 | 3/17/2023 7:04:44 AM | 3/17/2023 7:04:47 AM | sewer | please reverse double sewer back charge | 6 | 3 | 31558 | 112 | 5 | 2 | 23 | 93 | 117 | 203 | |||||||||||||||||||||||||||
| 1097640 | 41965 | 3/17/2023 6:53:30 AM | 3/17/2023 6:54:01 AM | IVR call: statement | Received call for statement for account 10376514 sent message: 38247 | 8 | 2 | 31699 | 79 | ||||||||||||||||||||||||||||||||
| 1097624 | 41964 | 3/17/2023 6:44:12 AM | 3/17/2023 6:44:27 AM | IVR call: statement | Received call for statement for account 10331806 sent message: 38246 | 8 | 2 | 10478 | 79 |