Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1098786 | 42082 | 3/18/2023 9:55:02 AM | 3/18/2023 9:55:19 AM | IVR call: statement | Received call for statement for account 10294303 sent message: 38312 | 8 | 2 | 21442 | 79 | ||||||||||||||||||||||||||||||||
| 1098778 | 42081 | 3/18/2023 9:45:36 AM | 3/18/2023 9:45:37 AM | IVR call: balance | Received call for balance for account 10439938 undefined | 7 | 2 | 25647 | 78 | ||||||||||||||||||||||||||||||||
| 42079 | 3/18/2023 9:45:05 AM | 3/18/2023 9:45:06 AM | PLUMBER'S LETTER | PLUMBERS ;LETTER | 30 | 3 | 31760 | 82 | 4 | 1 | 96 | 194 | |||||||||||||||||||||||||||||
| 1098776 | 42080 | 3/18/2023 9:35:17 AM | 3/18/2023 9:35:37 AM | IVR call: statement | Received call for statement for account 10372603 sent message: 38310 | 8 | 2 | 8698 | 79 | ||||||||||||||||||||||||||||||||
| 1098658 | 42078 | 3/18/2023 8:02:43 AM | 3/18/2023 8:02:44 AM | IVR call: balance | Received call for balance for account 10342525 undefined | 7 | 2 | 10591 | 78 | ||||||||||||||||||||||||||||||||
| 1098657 | 42077 | 3/18/2023 8:01:57 AM | 3/18/2023 8:01:58 AM | IVR call: balance | Received call for balance for account 10343425 undefined | 7 | 2 | 31759 | 78 | ||||||||||||||||||||||||||||||||
| 1098642 | 42076 | 3/18/2023 7:46:39 AM | 3/18/2023 7:46:56 AM | IVR call: statement | Received call for statement for account 20078977 sent message: 38292 | 8 | 2 | 14490 | 79 | ||||||||||||||||||||||||||||||||
| 1098633 | 42075 | 3/18/2023 7:40:58 AM | 3/18/2023 7:40:59 AM | IVR call: balance | Received call for balance for account 10427656 undefined | 7 | 2 | 8519 | 78 | ||||||||||||||||||||||||||||||||
| 1098630 | 42074 | 3/18/2023 7:38:03 AM | 3/18/2023 7:38:04 AM | IVR call: balance | Received call for balance for account 10440867 undefined | 7 | 2 | 31758 | 78 | ||||||||||||||||||||||||||||||||
| 1098627 | 42073 | 3/18/2023 7:36:49 AM | 3/18/2023 7:37:24 AM | IVR call: statement | Received call for statement for account 10440867 sent message: 38291 | 8 | 2 | 31758 | 79 | ||||||||||||||||||||||||||||||||
| 1098620 | 42072 | 3/18/2023 7:31:34 AM | 3/18/2023 7:31:35 AM | IVR call: balance | Received call for balance for account 10438617 undefined | 7 | 2 | 26310 | 78 | ||||||||||||||||||||||||||||||||
| 42071 | 3/18/2023 6:46:55 AM | 4/5/2023 10:09:45 AM | RATES DISPUTE - INCORRECT VALUATION... | Good morning, how do i dispute my rates valuation amount on my account. I recently bought this property for R2.5m and am paying R5576.80. Both my Neighbours are paying around R3400 per month. Please advise and thank You<div><br></div><div>QRC RESPONSE: Query Closed</div><div>Kindly contact the Rates and Valuations Department on phone or e-mail: </div><div>Tel: 0437053548 or e-mail: infogv2022@buffalocity.gov.za or visit the offices on 3rd floor, Old Mututal Building, Oxford Street to lodge a dispute on your valuation.</div><div><br></div><div>Furthermore:</div><div>The property was registered in July 2021 and there has been no payments made on any service since ownership.</div><div>In terms of the CC Policy, all services are to be paid in full and an average on the service under query.</div><div>Water consumption is above 30+kl and attracted high tariffs. It is recommended to have the premises assessed for leaks or try to reduce consumption.</div><div><br></div><div><br></div><div><br></div><div><br></div> | 27 | 3 | 31757 | 5 | 2 | 23 | 8 | 62 | 4/5/2023 10:09:45 AM | 145115 | 3 | 3209 | 3 | ||||||||||||||||||||||||
| 1098545 | 42070 | 3/18/2023 6:00:23 AM | 3/18/2023 6:00:24 AM | IVR call: balance | Received call for balance for account 10141331 undefined | 7 | 2 | 31756 | 78 | ||||||||||||||||||||||||||||||||
| 1098521 | 42069 | 3/18/2023 5:31:22 AM | 3/18/2023 5:31:23 AM | IVR call: balance | Received call for balance for account 10387842 undefined | 7 | 2 | 8161 | 78 | ||||||||||||||||||||||||||||||||
| 1098506 | 42068 | 3/18/2023 4:51:14 AM | 3/18/2023 4:51:15 AM | IVR call:? | Received call for ? for account 10369913 | 5496 | |||||||||||||||||||||||||||||||||||
| 1098502 | 42067 | 3/17/2023 7:28:12 PM | 3/17/2023 7:28:13 PM | IVR call: balance | Received call for balance for account 10435019 undefined | 7 | 2 | 31755 | 78 | ||||||||||||||||||||||||||||||||
| 1098498 | 42066 | 3/17/2023 6:20:37 PM | 3/17/2023 6:20:38 PM | IVR call: balance | Received call for balance for account 10237379 undefined | 7 | 2 | 4811 | 78 | ||||||||||||||||||||||||||||||||
| 1098491 | 42065 | 3/17/2023 6:07:11 PM | 3/17/2023 6:07:12 PM | IVR call: balance | Received call for balance for account 10176659 undefined | 7 | 2 | 8630 | 78 | ||||||||||||||||||||||||||||||||
| 1098450 | 42064 | 3/17/2023 4:52:57 PM | 3/17/2023 4:52:58 PM | IVR call: balance | Received call for balance for account 10291539 undefined | 7 | 2 | 9018 | 78 | ||||||||||||||||||||||||||||||||
| 1098397 | 42063 | 3/17/2023 4:03:47 PM | 3/17/2023 4:03:49 PM | IVR call: balance | Received call for balance for account 10369913 undefined | 7 | 2 | 5496 | 78 |