Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
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| 1099534 | 42123 | 3/19/2023 3:42:52 PM | 3/19/2023 3:43:09 PM | IVR call: meter-reading | Received call for meter-reading for account 10176944 Meter reading: [260] Meter type: [water] | 10 | 2 | 5257 | 81 | ||||||||||||||||||||||||||||||||
| 1099533 | 42122 | 3/19/2023 3:42:33 PM | 3/19/2023 3:42:34 PM | IVR call: balance | Received call for balance for account 10404653 undefined | 7 | 2 | 31769 | 78 | ||||||||||||||||||||||||||||||||
| 1099532 | 42121 | 3/19/2023 3:41:43 PM | 3/19/2023 3:41:44 PM | IVR call: balance | Received call for balance for account 10176944 undefined | 7 | 2 | 5257 | 78 | ||||||||||||||||||||||||||||||||
| 1099530 | 42120 | 3/19/2023 3:39:50 PM | 3/19/2023 3:39:51 PM | IVR call: balance | Received call for balance for account 10404653 undefined | 7 | 2 | 31769 | 78 | ||||||||||||||||||||||||||||||||
| 1099456 | 42119 | 3/19/2023 1:43:35 PM | 3/19/2023 1:43:36 PM | IVR call: balance | Received call for balance for account 10396725 undefined | 7 | 2 | 31768 | 78 | ||||||||||||||||||||||||||||||||
| 1099445 | 42118 | 3/19/2023 1:24:19 PM | 3/19/2023 1:24:20 PM | IVR call: balance | Received call for balance for account 10375846 undefined | 7 | 2 | 3708 | 78 | ||||||||||||||||||||||||||||||||
| 1099438 | 42117 | 3/19/2023 1:04:02 PM | 3/19/2023 1:04:03 PM | IVR call: balance | Received call for balance for account 10283198 undefined | 7 | 2 | 21421 | 78 | ||||||||||||||||||||||||||||||||
| 1099437 | 42116 | 3/19/2023 12:59:43 PM | 3/19/2023 12:59:44 PM | IVR call: balance | Received call for balance for account 10255633 undefined | 7 | 2 | 31281 | 78 | ||||||||||||||||||||||||||||||||
| 1099378 | 42115 | 3/19/2023 11:22:24 AM | 3/19/2023 11:22:25 AM | IVR call: balance | Received call for balance for account 10037219 undefined | 7 | 2 | 6991 | 78 | ||||||||||||||||||||||||||||||||
| 1099350 | 42114 | 3/19/2023 10:47:35 AM | 3/19/2023 10:47:36 AM | IVR call: balance | Received call for balance for account 10398877 undefined | 7 | 2 | 14005 | 78 | ||||||||||||||||||||||||||||||||
| 1099349 | 42113 | 3/19/2023 10:46:23 AM | 3/19/2023 10:46:24 AM | IVR call: balance | Received call for balance for account 10006994 undefined | 7 | 2 | 28868 | 78 | ||||||||||||||||||||||||||||||||
| 1099348 | 42112 | 3/19/2023 10:45:22 AM | 3/19/2023 10:45:23 AM | IVR call: balance | Received call for balance for account 10006993 undefined | 7 | 2 | 31767 | 78 | ||||||||||||||||||||||||||||||||
| 1099315 | 42111 | 3/19/2023 9:51:52 AM | 3/19/2023 9:51:54 AM | IVR call: balance | Received call for balance for account 20067943 undefined | 7 | 2 | 9207 | 78 | ||||||||||||||||||||||||||||||||
| 1099309 | 42110 | 3/19/2023 9:49:59 AM | 3/19/2023 9:50:01 AM | IVR call: balance | Received call for balance for account 10315513 undefined | 7 | 2 | 31766 | 78 | ||||||||||||||||||||||||||||||||
| 1099286 | 42109 | 3/19/2023 9:15:01 AM | 3/19/2023 9:15:02 AM | IVR call: balance | Received call for balance for account 10028645 undefined | 7 | 2 | 20214 | 78 | ||||||||||||||||||||||||||||||||
| 1099231 | 42108 | 3/19/2023 7:40:30 AM | 3/19/2023 7:40:31 AM | IVR call: balance | Received call for balance for account 10406206 undefined | 7 | 2 | 5641 | 78 | ||||||||||||||||||||||||||||||||
| 42105 | 3/19/2023 6:47:30 AM | 3/19/2023 6:48:20 AM | PLUMBER'S LETTER | PLEASE FIND PLUMBER'S LETTER ATTACHED | 30 | 3 | 31765 | 82 | 4 | 1 | 96 | 194 | 194 | ||||||||||||||||||||||||||||
| 1099179 | 42106 | 3/19/2023 6:46:37 AM | 3/19/2023 6:46:38 AM | IVR call: balance | Received call for balance for account 10289639 undefined | 7 | 2 | 4055 | 78 | ||||||||||||||||||||||||||||||||
| 42104 | 3/19/2023 6:39:11 AM | 3/19/2023 6:39:12 AM | 6 MONTHS POLICY | METER NUMBER <b>CTKC2172</b> HAD HIGH CONSUMPTION IN NOVEMBER 2022 DUE TO THE PERIOD OF MORE THAN 3 YEARS CONSUMPTION | 30 | 3 | 31764 | 82 | 4 | 1 | 101 | 194 | |||||||||||||||||||||||||||||
| 1099131 | 42103 | 3/19/2023 6:13:38 AM | 3/19/2023 6:13:40 AM | IVR call: balance | Received call for balance for account 10346927 undefined | 7 | 2 | 31763 | 78 |