Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
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| 1101254 | 42270 | 3/22/2023 7:56:18 AM | 3/22/2023 7:56:37 AM | IVR call: statement | Received call for statement for account 10406792 sent message: 38484 | 8 | 2 | 27616 | 79 | ||||||||||||||||||||||||||||||||
| 42268 | 3/22/2023 7:55:52 AM | 3/22/2023 7:55:56 AM | Water | Incorrect reading 23/11/22 Meter number 191013556 Excessive water usage reading, far exceeding the 12 monthly average for the prior 12 months. | 23 | 3 | 31811 | 17 | 2 | 23 | 1 | 111 | 3222 | ||||||||||||||||||||||||||||
| 1101249 | 42269 | 3/22/2023 7:55:12 AM | 3/22/2023 7:55:13 AM | IVR call:? | Received call for ? for account 10406792 | 27616 | |||||||||||||||||||||||||||||||||||
| 1101220 | 42267 | 3/22/2023 7:47:32 AM | 3/22/2023 7:47:47 AM | IVR call: statement | Received call for statement for account 10344701 sent message: 38479 | 8 | 2 | 27724 | 79 | ||||||||||||||||||||||||||||||||
| 1101217 | 42266 | 3/22/2023 7:44:16 AM | 3/22/2023 7:44:17 AM | IVR call: balance | Received call for balance for account 10225081 undefined | 7 | 2 | 17425 | 78 | ||||||||||||||||||||||||||||||||
| 15941 | 3/22/2023 7:43:15 AM | 3/22/2023 7:43:17 AM | Corner piece with no value | Corner piece left over after subdivision that is not supposed to be in anyone's name but BCM. It has no value as BCM wanted it done in this way for the municipal road in the area. Credit this account with all charges and interest. It is not our piece of land and frankly its so small you wont even be able to put a dustbin on it. | 23 | 3 | 31808 | 5 | 2 | 23 | 8 | 50 | 563 | ||||||||||||||||||||||||||||
| 42261 | 3/22/2023 7:32:42 AM | 3/22/2023 7:32:44 AM | Water query | High water bill in April 2022. | 5 | 2 | 22247 | 34 | 77 | 34 | |||||||||||||||||||||||||||||||
| 1101188 | 42265 | 3/22/2023 7:31:10 AM | 3/22/2023 7:31:25 AM | IVR call: meter-reading | Received call for meter-reading for account 10362713 Meter reading: [672] Meter type: [water] | 10 | 2 | 1683 | 81 | ||||||||||||||||||||||||||||||||
| 15941 | 3/22/2023 7:31:05 AM | 3/22/2023 7:31:09 AM | Incorrect water meter | Incorrect meter charge don account please credit and charge d the correct meter reading monthly. Correct meter as per David Boucher Superintendent Meters Coastal is 200501813 | 23 | 3 | 15203 | 17 | 2 | 23 | 1 | 112 | 563 | ||||||||||||||||||||||||||||
| 15941 | 3/22/2023 7:28:52 AM | 3/22/2023 7:28:56 AM | Incorrect Meter on account | Incorrect meter charge don account for months. Please credit the account and charge with the correct meter. As per David Boucher Superintendent Meters Coastal the meter number should be 200503981 | 23 | 3 | 15202 | 17 | 2 | 23 | 1 | 112 | 563 | ||||||||||||||||||||||||||||
| 15941 | 3/22/2023 7:26:19 AM | 3/22/2023 7:26:21 AM | Incorrect Meter charged on account | Incorrect meter on account please change and credit the account with all interest on arrear charges for the past years. Correct meter as per David Boucher Superintendent Meters Coastal 200501840 | 23 | 3 | 15200 | 17 | 2 | 23 | 1 | 112 | 563 | ||||||||||||||||||||||||||||
| 15941 | 3/22/2023 7:24:12 AM | 3/22/2023 7:24:14 AM | Double meters charged on account | 2 incorrect water meters charged on account for more than a year. Please remove the incorrect meters and credit the account including interest on arrears charged. Correct meter as per David Boucher Superintendent Meters Coastal 160420295 | 23 | 3 | 15199 | 17 | 2 | 23 | 1 | 111 | 563 | ||||||||||||||||||||||||||||
| 1101164 | 42264 | 3/22/2023 7:21:13 AM | 3/22/2023 7:21:28 AM | IVR call: statement | Received call for statement for account 10379825 sent message: 38465 | 8 | 2 | 20694 | 79 | ||||||||||||||||||||||||||||||||
| 1101162 | 42263 | 3/22/2023 7:20:45 AM | 3/22/2023 7:20:48 AM | IVR call: balance | Received call for balance for account 10398260 undefined | 7 | 2 | 6569 | 78 | ||||||||||||||||||||||||||||||||
| 1101160 | 42262 | 3/22/2023 7:20:43 AM | 3/22/2023 7:20:47 AM | IVR call: balance | Received call for balance for account 10054771 undefined | 7 | 2 | 20915 | 78 | ||||||||||||||||||||||||||||||||
| 1101156 | 42261 | 3/22/2023 7:19:52 AM | 3/22/2023 7:20:05 AM | IVR call: statement | Received call for statement for account 10372848 sent message: 38464 | 8 | 2 | 22247 | 79 | ||||||||||||||||||||||||||||||||
| 1101154 | 42260 | 3/22/2023 7:19:41 AM | 3/22/2023 7:19:42 AM | IVR call: balance | Received call for balance for account 10402710 undefined | 7 | 2 | 20916 | 78 | ||||||||||||||||||||||||||||||||
| 15941 | 3/22/2023 7:19:17 AM | 3/22/2023 7:19:23 AM | Double meter charged on account | 4 water Meters charged on this account Correct meter number as per David Boucher - Superintendent Meters coastal is 200504500. Remove the other 3 meters from the account and credit all charges for the past years including interest on arrears | 23 | 3 | 15198 | 17 | 2 | 23 | 1 | 111 | 563 | ||||||||||||||||||||||||||||
| 1101147 | 42259 | 3/22/2023 7:15:58 AM | 3/22/2023 7:15:58 AM | IVR call:? | Received call for ? for account 10083689 | 3757 | |||||||||||||||||||||||||||||||||||
| 1101127 | 42258 | 3/22/2023 7:05:52 AM | 3/22/2023 7:06:17 AM | IVR call: statement | Received call for statement for account 10263819 sent message: 38455 | 8 | 2 | 17999 | 79 |