Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1165392 | 48574 | 5/29/2023 4:58:20 PM | 5/29/2023 4:58:21 PM | IVR call: balance | Received call for balance for account 10037222 undefined | 7 | 2 | 14487 | 78 | ||||||||||||||||||||||||||||||||
| 1165391 | 48573 | 5/29/2023 4:57:17 PM | 5/29/2023 4:57:19 PM | IVR call: balance | Received call for balance for account 10037222 undefined | 7 | 2 | 14487 | 78 | ||||||||||||||||||||||||||||||||
| 1165369 | 48572 | 5/29/2023 4:25:33 PM | 5/29/2023 4:25:34 PM | IVR call: balance | Received call for balance for account 10037222 undefined | 7 | 2 | 14487 | 78 | ||||||||||||||||||||||||||||||||
| 1165368 | 48571 | 5/29/2023 4:24:47 PM | 5/29/2023 4:24:48 PM | IVR call: balance | Received call for balance for account 10037223 undefined | 7 | 2 | 14493 | 78 | ||||||||||||||||||||||||||||||||
| 1165366 | 48570 | 5/29/2023 4:23:31 PM | 5/29/2023 4:23:32 PM | IVR call: balance | Received call for balance for account 10037222 undefined | 7 | 2 | 14487 | 78 | ||||||||||||||||||||||||||||||||
| 1165365 | 48569 | 5/29/2023 4:22:35 PM | 5/29/2023 4:22:36 PM | IVR call: balance | Received call for balance for account 10037222 undefined | 7 | 2 | 14487 | 78 | ||||||||||||||||||||||||||||||||
| 1165364 | 48568 | 5/29/2023 4:21:40 PM | 5/29/2023 4:21:41 PM | IVR call: balance | Received call for balance for account 10037222 undefined | 7 | 2 | 14487 | 78 | ||||||||||||||||||||||||||||||||
| 1165356 | 48567 | 5/29/2023 4:08:10 PM | 5/29/2023 4:08:11 PM | IVR call: balance | Received call for balance for account 20010785 undefined | 7 | 2 | 5506 | 78 | ||||||||||||||||||||||||||||||||
| 1165325 | 48566 | 5/29/2023 3:30:56 PM | 5/29/2023 3:31:14 PM | IVR call: statement | Received call for statement for account 10024880 sent message: 43012 | 8 | 2 | 6098 | 79 | ||||||||||||||||||||||||||||||||
| 1165322 | 48565 | 5/29/2023 3:28:15 PM | 5/29/2023 3:28:17 PM | IVR call: balance | Received call for balance for account 10024880 undefined | 7 | 2 | 6098 | 78 | ||||||||||||||||||||||||||||||||
| 1165316 | 48564 | 5/29/2023 3:20:17 PM | 5/29/2023 3:20:34 PM | IVR call: statement | Received call for statement for account 10345631 sent message: 43011 | 8 | 2 | 33488 | 79 | ||||||||||||||||||||||||||||||||
| 1165314 | 48563 | 5/29/2023 3:17:15 PM | 5/29/2023 3:17:29 PM | IVR call: statement | Received call for statement for account 10350124 sent message: 43010 | 8 | 2 | 5912 | 79 | ||||||||||||||||||||||||||||||||
| 48562 | 5/29/2023 3:05:23 PM | 5/29/2023 3:05:26 PM | no water reading taken,ave charged.. | No Water readings taken,ave charged. | 6 | 3 | 33487 | 21 | 17 | 2 | 23 | 1 | 111 | 21 | |||||||||||||||||||||||||||
| 1165296 | 48561 | 5/29/2023 3:01:45 PM | 5/29/2023 3:01:47 PM | IVR call: balance | Received call for balance for account 10278693 undefined | 7 | 2 | 15101 | 78 | ||||||||||||||||||||||||||||||||
| 1165290 | 48560 | 5/29/2023 2:51:31 PM | 5/29/2023 2:51:32 PM | IVR call: balance | Received call for balance for account 10426353 undefined | 7 | 2 | 26375 | 78 | ||||||||||||||||||||||||||||||||
| 48559 | 5/29/2023 2:47:56 PM | 5/29/2023 2:47:59 PM | no water readings since Feb 2023 | No water readings since Feb 2023 | 6 | 3 | 33486 | 21 | 17 | 2 | 23 | 1 | 111 | 21 | |||||||||||||||||||||||||||
| 1165240 | 48558 | 5/29/2023 2:01:20 PM | 5/29/2023 2:01:22 PM | IVR call: balance | Received call for balance for account 10439121 undefined | 7 | 2 | 31785 | 78 | ||||||||||||||||||||||||||||||||
| 1165235 | 48557 | 5/29/2023 1:59:34 PM | 5/29/2023 1:59:36 PM | IVR call: balance | Received call for balance for account 10413010 undefined | 7 | 2 | 33485 | 78 | ||||||||||||||||||||||||||||||||
| 1165222 | 48556 | 5/29/2023 1:56:16 PM | 5/29/2023 1:56:16 PM | IVR call:? | Received call for ? for account 10009901 | 33480 | |||||||||||||||||||||||||||||||||||
| 1165211 | 48555 | 5/29/2023 1:49:18 PM | 5/29/2023 1:49:33 PM | IVR call: statement | Received call for statement for account 10014668 sent message: 43005 | 8 | 2 | 7369 | 79 |