Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1103247 | 42429 | 3/23/2023 1:52:47 PM | 3/23/2023 1:53:08 PM | IVR call: statement | Received call for statement for account 10429534 sent message: 38645 | 8 | 2 | 7468 | 79 | ||||||||||||||||||||||||||||||||
| 1103246 | 42428 | 3/23/2023 1:49:02 PM | 3/23/2023 1:49:03 PM | IVR call: balance | Received call for balance for account 10026156 undefined | 7 | 2 | 20979 | 78 | ||||||||||||||||||||||||||||||||
| 1103236 | 42426 | 3/23/2023 1:46:51 PM | 3/23/2023 1:47:08 PM | IVR call: statement | Received call for statement for account 10285772 sent message: 38643 | 8 | 2 | 6372 | 79 | ||||||||||||||||||||||||||||||||
| 1103217 | 42424 | 3/23/2023 1:26:54 PM | 3/23/2023 1:27:25 PM | IVR call: statement | Received call for statement for account 10013797 sent message: 38642 | 8 | 2 | 8613 | 79 | ||||||||||||||||||||||||||||||||
| 1103193 | 42423 | 3/23/2023 1:09:14 PM | 3/23/2023 1:09:15 PM | IVR call: balance | Received call for balance for account 20170605 undefined | 7 | 2 | 28781 | 78 | ||||||||||||||||||||||||||||||||
| 1103188 | 42422 | 3/23/2023 1:07:02 PM | 3/23/2023 1:07:23 PM | IVR call: statement | Received call for statement for account 10342495 sent message: 38641 | 8 | 2 | 31876 | 79 | ||||||||||||||||||||||||||||||||
| 1103181 | 42421 | 3/23/2023 1:04:15 PM | 3/23/2023 1:04:16 PM | IVR call: balance | Received call for balance for account 10342495 undefined | 7 | 2 | 31876 | 78 | ||||||||||||||||||||||||||||||||
| 1103183 | 42420 | 3/23/2023 1:04:13 PM | 3/23/2023 1:04:28 PM | IVR call: meter-reading | Received call for meter-reading for account 10113765 Meter reading: [1238] Meter type: [water] | 10 | 2 | 1304 | 81 | ||||||||||||||||||||||||||||||||
| 1103178 | 42419 | 3/23/2023 1:03:32 PM | 3/23/2023 1:03:35 PM | IVR call:? | Received call for ? for account 10348291 | 26368 | |||||||||||||||||||||||||||||||||||
| 1103162 | 42418 | 3/23/2023 12:58:46 PM | 3/23/2023 12:58:47 PM | IVR call:? | Received call for ? for account 10289438 | 17777 | |||||||||||||||||||||||||||||||||||
| 1103151 | 42417 | 3/23/2023 12:55:50 PM | 3/23/2023 12:56:07 PM | IVR call: statement | Received call for statement for account 20170605 sent message: 38640 | 8 | 2 | 28781 | 79 | ||||||||||||||||||||||||||||||||
| 42415 | 3/23/2023 12:54:52 PM | 3/23/2023 12:54:55 PM | no water reading for Feb account/ | No water reading for Feb 2023 account,avarage | 6 | 3 | 31875 | 21 | 17 | 2 | 23 | 1 | 111 | 21 | |||||||||||||||||||||||||||
| 1103145 | 42416 | 3/23/2023 12:53:58 PM | 3/23/2023 12:53:59 PM | IVR call: balance | Received call for balance for account 10113765 undefined | 7 | 2 | 1304 | 78 | ||||||||||||||||||||||||||||||||
| 1103103 | 42414 | 3/23/2023 12:35:07 PM | 3/23/2023 12:35:42 PM | IVR call: statement | Received call for statement for account 10371788 sent message: 38637 | 8 | 2 | 3819 | 79 | ||||||||||||||||||||||||||||||||
| 1103101 | 42413 | 3/23/2023 12:32:57 PM | 3/23/2023 12:32:58 PM | IVR call: balance | Received call for balance for account 10037810 undefined | 7 | 2 | 5769 | 78 | ||||||||||||||||||||||||||||||||
| 1103068 | 42412 | 3/23/2023 12:13:15 PM | 3/23/2023 12:13:16 PM | IVR call: balance | Received call for balance for account 10382896 undefined | 7 | 2 | 798 | 78 | ||||||||||||||||||||||||||||||||
| 1103065 | 42411 | 3/23/2023 12:12:22 PM | 3/23/2023 12:12:23 PM | IVR call: balance | Received call for balance for account 10382896 undefined | 7 | 2 | 798 | 78 | ||||||||||||||||||||||||||||||||
| 1103062 | 42410 | 3/23/2023 12:06:51 PM | 3/23/2023 12:06:52 PM | IVR call: balance | Received call for balance for account 10434486 undefined | 7 | 2 | 9522 | 78 | ||||||||||||||||||||||||||||||||
| 1103041 | 42409 | 3/23/2023 11:51:15 AM | 3/23/2023 11:51:16 AM | IVR call: balance | Received call for balance for account 10158414 undefined | 7 | 2 | 31778 | 78 | ||||||||||||||||||||||||||||||||
| 1103023 | 42408 | 3/23/2023 11:47:12 AM | 3/23/2023 11:47:29 AM | IVR call: statement | Received call for statement for account 10315804 sent message: 38636 | 8 | 2 | 5887 | 79 |