Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1104108 | 42485 | 3/24/2023 10:10:12 AM | 3/24/2023 10:10:12 AM | IVR call:? | Received call for ? for account 10436986 | 28925 | |||||||||||||||||||||||||||||||||||
| 1104105 | 42484 | 3/24/2023 10:08:47 AM | 3/24/2023 10:09:06 AM | IVR call: statement | Received call for statement for account 10436986 sent message: 38698 | 8 | 2 | 28925 | 79 | ||||||||||||||||||||||||||||||||
| 1104066 | 42483 | 3/24/2023 9:49:52 AM | 3/24/2023 9:49:53 AM | IVR call: balance | Received call for balance for account 10407267 undefined | 7 | 2 | 6575 | 78 | ||||||||||||||||||||||||||||||||
| 1104063 | 42482 | 3/24/2023 9:48:59 AM | 3/24/2023 9:49:01 AM | IVR call: balance | Received call for balance for account 10407267 undefined | 7 | 2 | 6575 | 78 | ||||||||||||||||||||||||||||||||
| 1104058 | 42481 | 3/24/2023 9:42:20 AM | 3/24/2023 9:42:21 AM | IVR call: balance | Received call for balance for account 10372569 undefined | 7 | 2 | 5042 | 78 | ||||||||||||||||||||||||||||||||
| 1104056 | 42480 | 3/24/2023 9:41:05 AM | 3/24/2023 9:41:06 AM | IVR call: balance | Received call for balance for account 10372569 undefined | 7 | 2 | 5042 | 78 | ||||||||||||||||||||||||||||||||
| 1104055 | 42479 | 3/24/2023 9:38:20 AM | 3/24/2023 9:38:36 AM | IVR call: statement | Received call for statement for account 10369444 sent message: 38695 | 8 | 2 | 4110 | 79 | ||||||||||||||||||||||||||||||||
| 1104052 | 42478 | 3/24/2023 9:35:05 AM | 3/24/2023 9:35:06 AM | IVR call: balance | Received call for balance for account 10287697 undefined | 7 | 2 | 2615 | 78 | ||||||||||||||||||||||||||||||||
| 1104047 | 42477 | 3/24/2023 9:28:25 AM | 3/24/2023 9:28:26 AM | IVR call: balance | Received call for balance for account 10011257 undefined | 7 | 2 | 17970 | 78 | ||||||||||||||||||||||||||||||||
| 1104043 | 42476 | 3/24/2023 9:26:34 AM | 3/24/2023 9:26:53 AM | IVR call: statement | Received call for statement for account 10270550 sent message: 38694 | 8 | 2 | 19539 | 79 | ||||||||||||||||||||||||||||||||
| 42475 | 3/24/2023 9:23:06 AM | 3/24/2023 9:23:08 AM | Meter not read | six months policy | 30 | 3 | 31893 | 141 | 3 | 1 | 101 | 239 | |||||||||||||||||||||||||||||
| 15582 | 3/24/2023 9:20:08 AM | 3/24/2023 9:20:11 AM | Unit 20 | This property was sold and transferred to Mr Limba on 2 June 2020. Please refer to my previous query #74127. This account was on a minus R262.00, but subsequently you just charged rates and interest to the account. Please correct this as Oak Park Trading is not responsible for this account, and could you kindly rectify and close the account. Thank you | 23 | 3 | 21261 | 5 | 2 | 23 | 6 | 122 | 511 | ||||||||||||||||||||||||||||
| 1104027 | 42474 | 3/24/2023 9:19:42 AM | 3/24/2023 9:19:43 AM | IVR call: balance | Received call for balance for account 10198545 undefined | 7 | 2 | 4193 | 78 | ||||||||||||||||||||||||||||||||
| 1103999 | 42473 | 3/24/2023 9:13:02 AM | 3/24/2023 9:13:05 AM | IVR call: balance | Received call for balance for account 10198815 undefined | 7 | 2 | 31891 | 78 | ||||||||||||||||||||||||||||||||
| 1103982 | 42472 | 3/24/2023 9:05:00 AM | 3/24/2023 9:05:01 AM | IVR call: balance | Received call for balance for account 10037950 undefined | 7 | 2 | 21855 | 78 | ||||||||||||||||||||||||||||||||
| 42471 | 3/24/2023 8:54:04 AM | 3/24/2023 8:54:06 AM | meter not read | six months policy | 30 | 3 | 31890 | 134 | 3 | 1 | 101 | 232 | |||||||||||||||||||||||||||||
| 1103924 | 42469 | 3/24/2023 8:45:54 AM | 3/24/2023 8:45:55 AM | IVR call: balance | Received call for balance for account 10443105 undefined | 7 | 2 | 31888 | 78 | ||||||||||||||||||||||||||||||||
| 1103922 | 42468 | 3/24/2023 8:44:57 AM | 3/24/2023 8:44:58 AM | IVR call: balance | Received call for balance for account 10443105 undefined | 7 | 2 | 31888 | 78 | ||||||||||||||||||||||||||||||||
| 1103916 | 42467 | 3/24/2023 8:43:00 AM | 3/24/2023 8:43:01 AM | IVR call: balance | Received call for balance for account 10064357 undefined | 7 | 2 | 5927 | 78 | ||||||||||||||||||||||||||||||||
| 8599 | 3/24/2023 8:37:44 AM | 3/24/2023 8:37:47 AM | RATES BEING CHARGED ON OLD ACCOUNT | BCMM is still billing on account 10006416? NEW account number is 10438301, NO RATES BEING CHARGED. THANK YOU | 23 | 3 | 31887 | 5 | 2 | 23 | 8 | 118 | 744 |