Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
48594 5/29/2023 11:44:16 PM 5/29/2023 11:44:19 PM Court order I have a court order in place to prevent BCM from blocking my account....yet every time I buy electricity, 80% of what I pay is taken for debt as it says the account is partially blocked. Kindly lift this block immediately. 23 3 9093 5 2 23 2 50 3423
1165476 48593 5/29/2023 7:31:44 PM 5/29/2023 7:31:45 PM IVR call: balance Received call for balance for account 10024379 undefined 7 2 3935 78
1165475 48592 5/29/2023 7:29:56 PM 5/29/2023 7:30:14 PM IVR call: statement Received call for statement for account 10024379 sent message: 43015 8 2 3935 79
1165471 48591 5/29/2023 6:53:37 PM 5/29/2023 6:53:38 PM IVR call: balance Received call for balance for account 10377682 undefined 7 2 3844 78
1165470 48590 5/29/2023 6:40:31 PM 5/29/2023 6:40:32 PM IVR call: balance Received call for balance for account 10006357 undefined 7 2 6185 78
1165466 48589 5/29/2023 6:25:47 PM 5/29/2023 6:25:48 PM IVR call: balance Received call for balance for account 10036841 undefined 7 2 8196 78
1165465 48588 5/29/2023 6:23:38 PM 5/29/2023 6:23:56 PM IVR call: statement Received call for statement for account 10036841 sent message: 43014 8 2 8196 79
1165456 48587 5/29/2023 6:10:28 PM 5/29/2023 6:10:29 PM IVR call: balance Received call for balance for account 10368837 undefined 7 2 7101 78
1165452 48586 5/29/2023 6:03:08 PM 5/29/2023 6:03:09 PM IVR call: balance Received call for balance for account 10443709 undefined 7 2 32669 78
1165425 48585 5/29/2023 5:11:04 PM 5/29/2023 5:11:05 PM IVR call: balance Received call for balance for account 10073127 undefined 7 2 11132 78
1165416 48584 5/29/2023 5:06:41 PM 5/29/2023 5:06:42 PM IVR call: balance Received call for balance for account 10063455 undefined 7 2 21881 78
1165415 48583 5/29/2023 5:06:06 PM 5/29/2023 5:06:07 PM IVR call: balance Received call for balance for account 10427319 undefined 7 2 14138 78
1165410 48582 5/29/2023 5:04:59 PM 5/29/2023 5:05:00 PM IVR call: balance Received call for balance for account 10427319 undefined 7 2 14138 78
1165409 48581 5/29/2023 5:04:50 PM 5/29/2023 5:04:52 PM IVR call: balance Received call for balance for account 10066145 undefined 7 2 11136 78
1165406 48580 5/29/2023 5:03:49 PM 5/29/2023 5:03:50 PM IVR call: balance Received call for balance for account 10228016 undefined 7 2 11135 78
1165403 48579 5/29/2023 5:03:03 PM 5/29/2023 5:03:05 PM IVR call: balance Received call for balance for account 10228016 undefined 7 2 11135 78
1165402 48578 5/29/2023 5:02:18 PM 5/29/2023 5:02:19 PM IVR call: balance Received call for balance for account 10073127 undefined 7 2 11132 78
1165401 48577 5/29/2023 5:01:38 PM 5/29/2023 5:01:39 PM IVR call: balance Received call for balance for account 10069918 undefined 7 2 11131 78
1165400 48576 5/29/2023 5:01:11 PM 5/29/2023 5:01:12 PM IVR call: balance Received call for balance for account 10385366 undefined 7 2 6325 78
1165395 48575 5/29/2023 4:59:47 PM 5/29/2023 4:59:48 PM IVR call: balance Received call for balance for account 10069918 undefined 7 2 11131 78